Customer service jobs in New Zealand.

Picking and packing orders · Serving customers · Representing brand

Must be eligible to work in New Zealand; physically fit; great customer service skills; positive attitude; warehouse experience preferred but not essential.

Hosting tours · Entertaining guests · Connecting guests to creativity

right to work in New Zealand; satisfactory Ministry of Justice criminal convictions check

Answering booking calls · Handling patient inquiries · Providing empathetic support

Strong verbal and written communication skills; organisation and appointment-management skills; comfort using multiple systems and technology

Managing claims · Providing customer service · Processing payments

Competent in Microsoft Office; demonstrated customer service and teamwork; previous insurance and claims handling experience preferred; tertiary qualification preferred; must have right to work in New Zealand.

Leading hotel operations · Managing guest experiences · Overseeing front office

Previous Duty Manager or Front Office leadership experience in a hotel; strong hotel operations knowledge; proven team leadership; excellent communication; problem-solving; Opera Cloud knowledge; commitment to exceptional customer service.

Delivering guest service · Coordinating food service · Maintaining service standards

Previous experience in restaurant, bar, premium hospitality or fast-paced food and beverage environment; strong service skills; flexibility to work evenings, weekends, public holidays and peak periods.

Overseeing front office · Resolving guest issues · Managing hotel operations

Current Duty Manager's Certificate, previous Front Office experience essential, Opera Cloud experience advantageous, strong leadership and communication skills, flexible availability including evenings, weekends, and public holidays.

Delivering guest service · Coordinating food service · Maintaining service standards

Previous experience in restaurant, bar, premium hospitality or fast-paced food and beverage environment; strong service skills; flexibility to work evenings, weekends, public holidays and peak periods.

Managing daily operations · Monitoring team performance · Coaching team members

2+ yrsAt least two years as a call centre Team Leader; experience managing inbound and outbound contact centre teams; understanding of contact centre operations, KPIs and performance management; confidence using CRM, telephony and contact centre systems

Booking service appointments · Handling customer enquiries · Making outbound calls

1+ yrAt least 12 months' customer service or sales experience

Overseeing front office · Resolving guest issues · Managing duty log

Current Duty Manager's Certificate, previous Front Office experience, Opera Cloud experience advantageous, strong leadership and communication skills, flexible availability including evenings, weekends, and public holidays.

Overseeing front office · Resolving guest issues · Managing duty log

Current Duty Manager's Certificate; previous front office experience essential; Opera Cloud experience advantageous; strong leadership and communication; flexible availability including evenings, weekends, and public holidays.

Reception duties · Mailroom tasks · Administrative support

Proven customer service or hospitality experience, MS Office knowledge, full driver's license, physically fit for heavy lifting, excellent communication and organizational skills, eligibility to work in New Zealand.

Managing merchant relationships · Resolving merchant cases · Identifying operational improvements

2+ yrs2+ years’ experience in Account Management, Customer Success, or B2B Customer Support; experience in a service environment working towards service levels and quality targets

Scheduling vehicles · Managing documentation · Creating work orders

strong knowledge of the transport, automotive, heavy vehicle, or parts industry; experience dealing with suppliers, purchasing, inventory and logistics processes; technical understanding of heavy vehicles, workshop operations or aftermarket support; full New Zealand working rights

Supporting banking customers · Assisting digital banking · Maintaining branch operations

Interacting with customers · Inspecting vehicles · Cleaning vehicles

Full, clean, valid class 1 driver's licence essential; previous experience in retail, hospitality, or customer service; ability to work in fast-paced environment; comfortable using computer systems.

Assisting customers with payments · Resolving customer concerns · Supporting administrative tasks

Friendly phone manner; strong written and verbal communication skills; ability to quickly learn computer systems; genuine interest in technology

Supporting banking customers · Educating customers digitally · Identifying banking solutions

Available to work flexible shifts across Monday to Sunday

Activating newly signed repairers · Building activation playbooks · Driving adoption and retention

Customer success or account management experience; experience owning customer relationships, adoption or retention

Handling customer inquiries · Managing customer orders · Building customer relationships

Experience in a face-to-face or call centre customer service environment

Supervising reservations operations · Coaching team members · Coordinating room inventory

2+ yrs2-3 years' reservations experience in a luxury hotel; supervisory experience preferred; proficiency in OPERA or equivalent; strong organizational, problem-solving, and guest-centric skills; fluent English; ability to sit for extended periods.

Providing technical support · Troubleshooting banking issues · Resolving customer queries

Contact centre or helpdesk experience; customer service experience in a professional environment

Handling simulated calls · Resolving customer issues · Recording clear audio

Previous customer service experience; native-level English fluency with a clear U.S. accent; computer, reliable internet, headset or USB microphone, and quiet place to record; availability about 15 hours per week

Greeting arriving guests · Processing guest departures · Resolving guest concerns

Previous experience in a guest service or front office role within the hospitality industry; proficiency in hotel property management systems (PMS) and general front office procedures; proficiency in English; ability to work flexible hours, including nights, weekends, and holidays

Interacting with customers · Completing rental transactions · Inspecting and cleaning vehicles

Full, clean, valid class 1 driver’s licence; previous experience in retail, hospitality, customer service or similar roles

Providing customer service · Supporting membership enrolments · Completing daily administration

2+ yrsFlexibility to work early mornings, evenings, weekends, public and school holidays

Answering customer queries · Making outbound calls · Resolving customer cases

Experience in a service environment working towards service levels and quality targets; proficiency with Microsoft Office or Google Suite

Providing customer support · Resolving customer cases · Conducting outbound calls

Experience in a service environment working towards service levels and quality targets; proficiency with Microsoft Office or Google Suite

Providing customer service · Giving travel advice · Developing client relationships

Previous corporate travel consulting experience; customer service excellence; knowledge of travel; strong airfare and change-process knowledge