Straight from employers' career sites

Customer service jobs in New Zealand.

396 open roles, 136 posted this week, most paying $55k to $65k a year. Apply directly with the employer, and tailor your CV to each one.

  • Customer service18 hours ago

    Retail Assistant - Replenishment

    Woolworths Supermarkets · 5001+ employees

    A supermarket chain in New Zealand providing groceries and everyday products.

    Auckland
    OnsitePart timeNo experience needed

    Providing customer service · Replenishing products · Maintaining store standards

    Provide excellent customer service, replenish products, maintain store presentation, uphold safety protocols, and have flexible availability between 4:30pm and 6:30am.

  • Customer service18 hours ago

    Retail Assistant - Replenishment

    Woolworths Supermarkets · 5001+ employees

    A supermarket chain in New Zealand providing groceries and everyday products.

    Auckland
    OnsitePart timeNo experience needed

    Replenishing products · Assisting customers · Maintaining store standards

    Provide excellent customer service, replenish products, maintain store presentation, flexible availability between 4:30pm and 6:30am, strong communication and interpersonal skills.

  • Customer service23 hours ago

    Retail Assistant - Replenishment

    Woolworths New Zealand · 5001+ employees

    A supermarket chain in New Zealand providing groceries and everyday products.

    Christchurch, Canterbury
    OnsitePart timeNo experience needed

    Providing customer service · Replenishing products · Maintaining store standards

    Provide excellent customer service, replenish products, maintain store presentation, uphold safety protocols, and collaborate with the team.

  • Customer service23 hours ago

    Retail Assistant - Merchandise

    Woolworths Supermarkets · 5001+ employees

    A supermarket chain in New Zealand providing groceries and everyday products.

    Christchurch, Canterbury
    OnsitePart timeNo experience needed

    Providing customer service · Maintaining store presentation · Supporting store operations

    Provide excellent customer service, maintain store presentation, support daily operations, uphold safety protocols, and demonstrate strong communication and interpersonal skills.

  • Customer service23 hours ago

    Retail Assistant - Availability

    Woolworths New Zealand · 5001+ employees

    A supermarket chain in New Zealand providing groceries and everyday products.

    Christchurch, Canterbury
    OnsitePart timeNo experience needed

    Providing customer service · Processing deliveries · Maintaining store presentation

    Provide excellent customer service, support store operations, maintain presentation, process deliveries, uphold safety and compliance.

  • Customer serviceYesterday
    Auckland
    Full time

    Resolving customer issues · Maintaining customer records · Investigating customer claims

    2+ yrsHigh school certificate; 2 years of work experience in a customer service role

    Study support
  • Customer service2 days ago

    Duty Manager

    Travel + Leisure Co. · 5001+ employees

    A leading vacation ownership and travel membership company with a global portfolio of resort and lifestyle travel brands.

    Auckland
    OnsiteFull timeMid levelManages people

    Managing front office · Leading team · Resolving guest issues

    3+ yrsProven front office supervisory experience (3 years desirable), knowledge of hotel property management systems (Opera preferred), excellent communication, computer and Microsoft Office proficiency, flexible roster including evenings, weekends, and holidays.

    Generous leaveStudy support
  • Customer service2 days ago

    Customer Service Representative

    SCR Solutions · 1001-5000 employees

    A solutions provider offering customer support and supply chain services.

    Mount Maunganui, Bay of Plenty
    OnsiteFull timeEntry level

    Managing customer orders · Building customer relationships · Resolving order issues

    Customer service experience (phone or face-to-face), strong communication, time management, attention to detail, problem-solving, ability to work in fast-paced environment; supply chain or logistics background preferred.

  • Customer service2 days ago

    Client Services

    Totally Vets Limited · 201-1000 employees

    A progressive veterinary group providing services across multiple regions, committed to people, clients, patients, and communities.

    Whanganui, Manawatū-Whanganui
    OnsiteFull timePart timeNo experience needed

    Greeting clients · Managing appointments · Answering calls

    Passion for customer service, confident communication, multitasking, strong computer and administration skills, proactive and detail-focused; veterinary or reception experience advantageous but not essential; training provided.

    Generous leave
  • Customer service2 days ago
    Auckland
    Part timeEntry level

    Welcoming new students · Briefing students · Conducting room checks

  • Customer service2 days ago
    Mount Maunganui, Bay of Plenty
    Full timeSenior

    Managing customer orders · Processing orders accurately · Resolving order problems

    Customer service experience, phone-based or face-to-face

  • Customer service2 days ago

    Senior Manager - Customer Experience, APAC

    Halter · 201-1000 employees

    A technology company enabling farmers and graziers to run productive and sustainable operations through innovative solutions.

    Auckland
    Full timeManages people

    Leading customer support teams · Building enterprise support model · Improving support performance metrics

    Leading multiple customer-facing teams through leaders; 24/7, multi-time-zone or technical support experience; building a team or service model; proactive and reactive support experience; owning support metrics and strategy; strong data skills.

  • Customer service2 days ago
    Te Anau, Southland
    Full time

    Serving customers · Checking and receipting products · Loading vehicles

    Proven customer service experience in retail sales or sales support; full New Zealand drivers’ licence; legal right to work in NZ indefinitely

    Study support
  • Customer service1 day ago

    Retail Assistant - Replenishment

    Woolworths New Zealand · 5001+ employees

    A supermarket chain in New Zealand providing groceries and everyday products.

    Wellington
    OnsitePart timeNo experience needed

    Providing customer service · Replenishing products · Maintaining store standards

    Flexible availability between 4:30pm and 6:30am, strong customer service and interpersonal skills, detail-oriented and proactive, commitment to safety and compliance.

  • Customer service1 day ago

    Online Assistant

    Woolworths Supermarkets · 5001+ employees

    A supermarket chain in New Zealand providing groceries and everyday products.

    Wellington
    OnsitePart timeNo experience needed

    Picking orders · Packing orders · Communicating with departments

    Good customer service, teamwork, effective communication, willingness to work on feet for shift duration, and a friendly attitude.

  • Customer service1 day ago

    Campervan Rental Agent - Christchurch

    Indie Campers · 201-1000 employees

    A campervan marketplace offering rentals, subscriptions, and vehicle sales for road trips worldwide.

    Christchurch, Canterbury
    OnsiteFull timeNo experience needed

    Handling reservations · Preparing campervans · Processing payments

    Fluent English, valid driver's licence, eligibility to work in New Zealand, availability for weekends and public holidays, customer service aptitude, and ability to drive a campervan.

  • Customer service1 day ago

    Online Assistant - LAURA TESTING

    Woolworths New Zealand · 5001+ employees

    A supermarket chain in New Zealand providing groceries and everyday products.

    Auckland
    OnsitePart timeNo experience needed

    Picking orders · Packing orders · Communicating with departments

    Good customer service, teamwork, communication, willingness to work on feet, positive attitude toward health and safety.

  • Customer service2 days ago

    Customer Service Representative (Fixed Term - 12 Months)

    AIA · 5001+ employees

    An insurance and financial services company helping people live healthier, longer, better lives.

    Auckland
    OnsiteFull timeContractEntry level

    Handling customer enquiries · Resolving issues · Building relationships

    Experience delivering exceptional customer service, ideally in a contact centre or financial services; strong communication, attention to detail, problem-solving, resilience, and technology proficiency.

  • Customer service2 days ago

    Customer Support Specialist

    Levno · 11-50 employees

    A high-growth agritech business redefining on-farm monitoring with world-leading technology.

    Auckland
    HybridFull timeNo experience needed

    Helping customers · Solving problems · Managing cases

    No prior experience required; strong communication, problem-solving, and teamwork skills; comfortable with technology; organized and detail-oriented.

  • Customer service2 days ago

    Medical Assistance Coordinator

    Healix International

    Auckland
    Full time

    Handling customer calls · Coordinating assistance cases · Liaising with medical experts

    Experience in an Assistance Coordinator or similar role; good geographical knowledge; native-standard written and spoken English; availability for early, middle and late shifts Monday to Sunday, including Bank Holidays

  • Customer service2 days ago

    Business Retention Associate - Fixed Term

    MAS - Medical Assurance Society

    Wellington
    Full time

    Managing member enquiries · Processing invoices and refunds · Following up overdue payments

    1+ yr1-3 years' experience in insurance, with experience in credit and/or general administration.

    Retirement savings
  • Customer service1 day ago

    Senior Manager - Customer Experience, APAC

    Halter · 201-1000 employees

    A technology company enabling farmers and graziers to run productive and sustainable operations through innovative solutions.

    Auckland
    OnsiteFull timeSeniorManages people

    Leading support teams · Building support strategy · Coaching team leaders

    Experience leading multiple customer-facing teams through other leaders, 24/7 multi-time-zone or technical support environment, building new teams or service models, co-owning strategy, and improving support metrics.

    Parental leaveGenerous leave
  • Customer service1 day ago

    Yard & Drive Thru Team Member

    PlaceMakers · 5001+ employees

    A leading New Zealand building products business focused on supply planning and operational excellence.

    Auckland
    OnsiteFull timeEntry level

    Assisting customers · Processing orders · Operating forklift

    Full NZ Class 1 driver's licence essential; forklift experience with F endorsement desirable; physically fit for heavy lifting; safety-focused; proven experience in timber yard or building supplies environment preferred; legal right to work in NZ indefinitely.

    Retirement savingsStudy support
  • Customer service2 days ago

    Customer Experience Representative - Cromwell

    Central Otago District Council

    Cromwell, Otago
    Full time

    Serving as first contact · Coaching customers online · Triaging complex requests

    Customer service and frontline resolution experience; high digital literacy and ability to navigate multiple software systems

    Generous leave
  • Customer service2 days ago

    Emergency Response Operator

    Tunstall Healthcare Group

    Tauranga, Bay of Plenty
    Full time

    Answering incoming calls · Dispatching emergency services · Maintaining detailed records

    Appropriate work eligibility rights; proven customer service experience; First Aid certificate or willingness to obtain; Police check

    Generous leave
  • Customer service3 days ago

    Banking Consultant

    ANZ Banking Group Limited · 5001+ employees

    A bank focused on improving financial wellbeing and sustainability of customers.

    Auckland
    OnsiteFull timeEntry level

    Serving customers · Recommending solutions · Supporting digital banking

    Experience delivering outstanding customer service in retail, hospitality, contact centre or service environment; strong communication and trust-building skills; proactive learning; attention to detail; collaborative mindset.

  • Customer service3 days ago

    Customer Service Representative (Fixed Term - 6 Months)

    AIA · 5001+ employees

    An insurance and financial services company helping people live healthier, longer, better lives.

    Auckland
    OnsiteFull timeContractEntry level

    Handling customer enquiries · Resolving issues · Building relationships

    Experience delivering exceptional customer service, ideally in a contact centre or financial services; strong communication, attention to detail, problem-solving, resilience, and technology proficiency.

  • Customer service3 days ago

    Customer & Operations Agent (Full-Time)

    Apex Car Rentals · 5001+ employees

    A car rental company providing vehicle rental and mobility services.

    Queenstown, Otago
    $27.70 an hourOnsiteFull timeEntry level

    Interacting with customers · Inspecting vehicles · Cleaning vehicles

    Full, clean, valid class 1 driver's licence; previous experience in retail, hospitality, or customer service; ability to work in fast-paced environment; comfortable with computer systems; availability for early mornings, afternoons, nights, weekends, and public holidays.

    Retirement savings
  • Customer service3 days ago

    Duty Manager

    Avani Hotels and Resorts

    Queenstown, Otago
    Full timeManages people

    Leading front office teams · Managing guest arrivals · Resolving guest concerns

    Supervisory experience in a hotel front office; extensive hospitality industry experience; flexibility to work weekends and varying schedules

    Parental leaveGenerous leave

About customer service jobs in New Zealand

There are 396 roles open for customer service jobs in New Zealand on the SmartCVs job board, 136 of them posted in the last week, all from employers' own career sites.

Of these, 304 full time, 75 part time and 21 hybrid or remote.

Where the ad shows a salary, most pay $55k to $65k a year.

Most are in Auckland (164), Canterbury (54) and Wellington (38).

1 ad says the employer will support a visa.

FAQ

Questions, answered.

Something else on your mind? Email support@smartcvs.ai and a person will reply.

How many customer service jobs in New Zealand are there right now?

There are 396 roles open for customer service jobs in New Zealand on the SmartCVs job board, 136 of them posted in the last week, all from employers' own career sites.

How much do customer service jobs in New Zealand pay?

Where the ad shows a salary, most customer service jobs in New Zealand pay $55k to $65k a year. Not every ad shows one, so check each job, and use the Salary filter to see only the ones that do.

Where are most customer service jobs in New Zealand?

Right now, most are in Auckland (164), Canterbury (54) and Wellington (38). Open a region to see its customer service jobs.

How do I write a CV for customer service jobs?

Keep it to two pages, lead with the experience these ads ask for, and use their own words for your skills. Our Customer Service Representative CV example shows a whole CV for this work, with the keywords employers look for.

See the Customer Service Representative CV example