Customer service jobs in New Zealand.

Leading front-end team · Supporting online shopping · Maintaining customer service standards

Current Liquor Control Qualification (LCQ) and General Manager's Certificate essential; strong leadership, communication, and customer service skills; New Zealand citizenship, permanent residency, or valid work visa required; pre-employment drug screening.

Providing customer service · Operating checkout · Assisting customers

Friendly, positive attitude; excellent customer service and communication skills; reliable, energetic, team-focused; physically fit for heavy lifting; experience in Lotto, Barista, or Self Scan or willingness to learn; CV and covering letter required.

Picking orders · Delivering orders · Communicating with customers

Full New Zealand driver's licence; confidence with computer systems; excellent communication and customer service skills; ability to work independently and collaboratively; physically fit; legal right to work in NZ.

Managing service enquiries · Coordinating bookings · Processing invoices

Experience in automotive service or customer service, excellent communication and organizational skills, high computer literacy, ability to work under pressure, and strong attention to detail.

Resolving customer enquiries · Building customer trust · Collaborating with colleagues

Experience delivering outstanding customer service, strong listening and communication skills, thoughtful problem-solving, resilience, attention to detail, and confidence using multiple systems and technology platforms.

Coordinating service bookings · Contacting customers · Managing customer records

Previous customer service, administration, contact centre or sales experience; strong phone communication; attention to detail; ability to learn CRM, dealer management and Microsoft Office systems.

Managing ticketing · Handling customer enquiries · Monitoring sales

Background in ticketing, customer service or event administration; working knowledge of ticketing platforms; strong written communication; attention to detail; multitasking; flexibility for event days including weekends and extended hours.

Scheduling vehicles · Managing documentation · Creating work orders

Strong knowledge of transport, automotive, heavy vehicle, or parts industry; experience with suppliers, purchasing, inventory, logistics; technical understanding of heavy vehicles; excellent communication and planning skills; full New Zealand working rights.

Managing customer inquiries · Processing orders · Building relationships

Experience in face-to-face or call centre customer service; excellent communication; CRM and Microsoft Office proficiency; ability to manage multiple priorities and adapt to change.

Handling reservations · Preparing campervans · Processing payments

Fluent English, valid driver's licence, eligibility to work in New Zealand, availability for weekends and public holidays, customer service aptitude, and ability to drive a campervan.

Handling customer enquiries · Resolving customer issues · Processing sales transactions

Some experience in retail, hospitality or customer-facing role; excellent communication skills; positive attitude; ability to lift heavy items, climb ladders, and stand for long periods.

Managing service appointments · Explaining repair needs · Coordinating with technicians

Experience in automotive service, parts, or customer service; strong communication and organizational skills; basic mechanical knowledge preferred; full New Zealand driver licence; minimum 40 hours per week, Monday to Friday.

Scanning and packing orders · Handling refunds · Supporting cash management

Provide excellent customer service, work efficiently and accurately in fast-paced environments, proficient cash handling, clear communication, and align with company values and standards.

Delivering client service · Building relationships · Attending client meetings

1+ yr1+ year administration and customer service experience, preferably in financial services or trustee industry; proven computer skills including Microsoft Office; CRM experience advantageous; legally entitled to work in New Zealand.

Checking in customers · Assisting passengers · Managing disruptions

Legal right to work in New Zealand (NZ citizen, permanent resident, or Australian citizen); NZ restricted or full driver's licence; frontline customer service experience; computer proficiency; strong communication; flexible for rotating shifts including weekends, nights, and holidays.

Leading team · Managing guest arrivals · Resolving complaints

Proven front office experience, leadership skills, extensive hospitality background, exceptional customer service, time management, professional presentation, flexibility to work weekends and varying schedules, and working rights in New Zealand.

Activating new repairers · Building playbooks · Driving adoption

Early customer success or account management experience; process and systems builder; comfortable with data, dashboards, spreadsheets, and CRM; strong communication; ownership mindset; hands-on and organized.

Managing customer relationships · Driving product adoption · Resolving customer issues

Customer success or account management experience, hands-on operator with data and CRM skills, strong communication, ownership mindset, process and systems instinct; preferred automotive or workshop context.

Replenishing products · Assisting customers · Maintaining store standards

Provide excellent customer service, replenish products, maintain store presentation, uphold safety protocols, and have flexible availability between 4:30pm and 6:30am.

Serving customers · Processing orders · Building relationships

Customer service experience, computer skills, full NZ driver's license, genuine interest in cars or parts, strong communication, ability to work in fast-paced environment, team-first approach.

Supporting banking needs · Building customer relationships · Promoting digital tools

Exceptional customer focus, retail experience advantage, technology user, multi-tasking, adaptability, collaboration, compliance understanding, communication skills.

Coordinating jobs · Managing customer portals · Following up work

Previous customer service, administration, coordination, or invoicing support experience; strong administration and organization skills; attention to detail; clear communication; confidence with operational systems, customer portals, and spreadsheets; invoicing and reconciliation awareness.

Serving customers · Managing stock · Operating checkout

Passion for customer experience, ability to interact confidently, eagerness to learn, integrity, safety, and flexible availability including late nights, early mornings, and weekends. Minimum age 15.

Leading checkout team · Delivering customer service · Maintaining efficiency

Natural leader with strong communication, customer service passion, reliability, positive attitude, ability to thrive under pressure in fast-paced supermarket, adaptability; legal right to work in New Zealand.

Responding to enquiries · Preparing quotations · Building customer relationships

2+ yrsAt least 2 years' customer service or administration experience; strong communication and computer literacy including CRM or ERP systems; positive team-oriented approach; commitment to workplace safety.

Unpacking stock · Replenishing shelves · Building displays

Must be available throughout holiday period, flexible with hours, able to lift, climb ladders, stand for extended periods, and have current right to work in New Zealand.

Managing centre operations · Solving problems · Upselling customers

Experience leading a small team and delivering against targets; strong sales and commercial skills; passion, drive, ownership and resilience.

Answering emergency calls · Relaying information · Delivering customer service

Effective communication, calm under pressure, team player, motivated; customer service experience preferred but not essential; must be based in New Zealand with permanent residency, citizenship, or valid work visa with at least 18 months remaining.

Engaging with guests · Providing product education · Building community relationships

1+ yr1 year retail or sales experience; legally authorized to work in New Zealand; reliable transportation; ability to work varied shifts including mornings, afternoons, evenings, weekends, holidays, and occasional early mornings or late nights.

Handling check-ins · Assisting food service · Processing payments

Previous hospitality experience in Front Office and Food & Beverage preferred; positive attitude, excellent communication, ability to handle multiple priorities, availability for 7-day rotating roster including weekends and evenings; must have working rights in New Zealand.