Straight from employers' career sites

Customer service jobs in New Zealand.

165 open roles, 75 posted this week, most paying $53k to $69k a year. Apply directly with the employer, and tailor your CV to each one.

  • Customer serviceToday

    Client Services Representative

    TELUS Health · 5001+ employees

    A global health and well-being provider offering physical, mental, and financial health services.

    Auckland
    HybridFull timeContractNo experience needed

    Handling service requests · Maintaining service knowledge · Managing client interactions

    Passion for helping others, outstanding communication skills, commitment to quality standards, attention to detail, teamwork, adaptability to multiple systems.

  • Customer service12 hours ago

    Retail Assistant - Replenishment

    Woolworths New Zealand · 5001+ employees

    A New Zealand supermarket chain focused on providing food and everyday needs to customers.

    Christchurch, Canterbury
    OnsitePart timeNo experience needed

    Replenishing products · Assisting customers · Maintaining store standards

    Flexible availability between 4:30pm and 6:30am; strong customer service and communication skills; detail-oriented and proactive; ability to work in a team.

  • Customer service12 hours ago

    Retail Assistant - Merchandise

    Woolworths Supermarkets · 5001+ employees

    A New Zealand supermarket chain focused on providing food and everyday needs to customers.

    Ashburton, Canterbury
    OnsitePart timeNo experience needed

    Providing customer service · Maintaining store presentation · Executing promotions

    Provide excellent customer service, support store operations, maintain presentation, execute promotions, prioritize safety and compliance.

  • Customer service15 hours ago

    Christmas Team Member (Shopfloor/Checkout) - The Warehouse, Feilding (Fixed-term)

    The Warehouse · 5001+ employees

    A New Zealand retail group connecting with communities through its product divisions and brands.

    Feilding, Manawatū-Whanganui
    $25.42 an hourOnsitePart timeTemporaryNo experience needed

    Helping customers · Stocking shelves · Processing checkouts

    Must have current right to work in New Zealand; retail experience preferred but not essential; strong availability throughout December and public holidays; positive attitude and teamwork.

  • Customer service19 hours ago

    Hub Assistant

    University of Auckland · 5001+ employees

    New Zealand's leading university with a focus on research and education.

    Auckland
    $56.5k-$62.9k a yearOnsiteFull timePart timeNo experience needed

    Providing customer service · Assisting with enquiries · Supporting student navigation

    Strong teamwork, customer service skills, creative problem-solving, empathy, positive attitude, and ability to work in a fast-paced environment.

    Parental leaveGenerous leaveRetirement savings
  • Customer service19 hours ago

    Contact Centre Representative

    FUJIFILM Business Innovation · 5001+ employees

    A managed IT services provider helping mid-sized New Zealand organizations with IT strategy, operations, and business intelligence.

    Auckland
    OnsiteFull timeEntry level

    Resolving customer calls · Logging service calls · Dispatching technicians

    Previous contact centre experience, outstanding customer service, strong communication and active listening, multitasking, professional phone manner, conflict resolution skills, and right to work in New Zealand.

    Generous leaveRetirement savings
  • Customer service19 hours ago

    Repairs Coordinator

    Gallagher Group · 1001-5000 employees

    A technology company developing virtual fencing and livestock management solutions for farmers.

    Hamilton, Waikato
    OnsiteFull timeNo experience needed

    Coordinating repairs · Managing customer quotes · Processing spare parts

    Strong coordination, administration, and customer service skills; excellent attention to detail; strong computer skills with ability to learn SAP and CRM platforms; practical, solutions-focused approach; ability to build relationships.

  • Customer service21 hours ago

    Customer Incident Manager

    Xero · 5001+ employees

    A financial technology company providing cloud-based accounting software and related business tools.

    Wellington
    HybridFull timeMid level

    Managing incidents · Coordinating teams · Conducting post-incident reviews

    Proven experience managing major incidents or complex issues, strong stakeholder management, customer service mentality, and ability to lead cross-functional teams in high-pressure situations.

  • Customer service21 hours ago

    Duty Manager

    Minor Hotels · 5001+ employees

    A global hotel operator managing a diverse portfolio of accommodation brands across six continents.

    Queenstown, Otago
    $30.00 an hourOnsiteFull timeMid levelManages people

    Leading front office team · Managing guest arrivals · Resolving guest concerns

    Proven supervisory experience in hotel front office, extensive hospitality background, exceptional customer service, strong time management, professional presentation, flexibility to work weekends and varying shifts, and working rights in New Zealand.

    Parental leaveGenerous leave
  • Customer service22 hours ago

    Service Operations Specialist

    Woolworths Supermarkets · 5001+ employees

    A New Zealand supermarket chain focused on providing food and everyday needs to customers.

    Queenstown, Otago
    OnsiteFull timeMid levelManages people

    Supervising checkout operations · Resolving customer issues · Training team members

    Process excellence, collaborative partnerships, effective team leadership, compliance expertise, communication skills, values-aligned behavior, ability to work four weekend shifts per month and at least one evening each week.

  • Customer service23 hours ago

    Maritime Communications Officer

    Kordia · 201-1000 employees

    A technology services provider delivering telecommunications, connectivity, cloud, and cybersecurity solutions across the Pacific.

    Wellington
    OnsiteFull timeNo experience needed

    Coordinating emergency communications · Monitoring system performance · Recording incidents

    Entry-level role requiring strong communication, composure under pressure, reliability, flexibility for 24/7 rotating roster including nights, weekends, and public holidays, and sound computer skills with competent typing.

    Generous leaveRetirement savings
  • Customer service1 day ago

    Customer Service Team Member - Forklift Operator

    Bunnings · 5001+ employees

    A leading retailer of home improvement and outdoor living products in Australia and New Zealand.

    Auckland
    OnsiteFull timeNo experience needed

    Serving customers · Picking orders · Loading trucks

    Genuine passion for customer service, teamwork, accuracy, attention to detail, open communication, and a current forklift licence preferred but not essential. Must be 15 or over.

    Parental leave
  • Customer service1 day ago

    Rental Operations Agent

    Avis Budget Group · 5001+ employees

    A car rental provider operating at Christchurch Airport, part of Avis Budget Group.

    Nelson
    $25.11 an hourOnsitePart timeEntry level

    Interacting with customers · Inspecting vehicles · Cleaning vehicles

    Full, clean, valid class 1 driver's licence; previous retail, hospitality, or customer service experience; ability to work in fast-paced environment; comfortable with computer systems; ability to work Friday, Saturday, and Monday shifts.

    Retirement savings
  • Customer serviceYesterday

    Christmas Stock Associate

    PVH Corp. · 5001+ employees

    A global fashion brand offering lifestyle apparel and accessories.

    Wigram, Canterbury
    OnsitePart timeContractNo experience needed

    Stocking merchandise · Maintaining presentation · Handling tasks

    Positive attitude, multi-tasking skills, exceptional presentation, flexible availability including extended trading hours and public holidays until February 2026.

    Parental leave
  • Customer serviceYesterday

    Rental Operations Agent

    Avis Budget Group · 5001+ employees

    A car rental provider operating at Christchurch Airport, part of Avis Budget Group.

    Nelson
    $25.11 an hourOnsitePart timeNo experience needed

    Interacting with customers · Inspecting vehicles · Cleaning vehicles

    Full, clean, valid class 1 driver's licence; previous retail, hospitality, or customer service experience; ability to work in fast-paced environment; comfortable with computer systems; ability to follow procedures.

    Retirement savings
  • Customer serviceYesterday

    Customer Service Team Member

    Bunnings · 5001+ employees

    A leading retailer of home improvement and outdoor living products in Australia and New Zealand.

    Dunedin, Otago
    OnsiteFull timeNo experience needed

    Serving customers · Managing stock · Operating checkout

    Passion for customer experience, ability to interact confidently with customers, eagerness to learn, integrity, safety, and availability for flexible hours including late nights, early mornings, and weekends. Must be 15 or older.

    Parental leave
  • Customer service2 days ago

    Customer Service & Operations Representative (Part-Time)

    Avis Budget Group · 5001+ employees

    A car rental provider operating at Christchurch Airport, part of Avis Budget Group.

    Tauranga, Bay of Plenty
    $25.63 an hourOnsitePart timeEntry level

    Interacting with customers · Inspecting vehicles · Cleaning vehicles

    Full, clean, valid class 1 driver's licence; previous experience in retail, hospitality, or customer service; ability to work in fast-paced environment; comfortable using computer systems; availability for early morning, evening, weekend, and public holiday shifts.

    Retirement savings
  • Customer service1 day ago

    Hybrid Tech Solutions Specialist - Timaru

    Noel Leeming · 5001+ employees

    A New Zealand retail group connecting with communities through its product divisions and brands.

    Timaru, Canterbury
    HybridFull timeEntry level

    Installing tech products · Troubleshooting devices · Providing customer support

    2+ yrsTwo years of relevant work experience or qualification; confidence in tech setup and installation; superior interpersonal and customer support skills; clean full New Zealand driver's license; willingness to develop through training.

    Generous leave
  • Customer service1 day ago

    Customer Service Representative

    Gallagher Group · 1001-5000 employees

    A technology company developing virtual fencing and livestock management solutions for farmers.

    Hamilton, Waikato
    OnsiteFull timeEntry level

    Supporting customers · Processing orders · Resolving issues

    Previous customer service, administration, retail, hospitality or similar experience; strong communication and organizational skills; customer-first mindset; ability to manage multiple priorities; confidence using business systems and technology.

  • Customer service1 day ago

    Customer Service Representative - BNT Tauriko

    Bapcor · 1001-5000 employees

    A leading Asia Pacific provider of automotive aftermarket parts, equipment, services, and solutions.

    Tauranga, Bay of Plenty
    OnsiteFull timeMid level

    Serving trade customers · Processing orders · Building relationships

    Customer service experience, computer skills, full NZ driver's license, genuine interest in cars or parts, strong communication, ability to work in fast-paced environment, team-first approach.

    Generous leave
  • Customer service1 day ago

    Customer Service & Operations Representative (Part-Time)

    Avis Budget Group · 5001+ employees

    A car rental provider operating at Christchurch Airport, part of Avis Budget Group.

    Tauranga, Bay of Plenty
    $25.63 an hourOnsitePart timeEntry level

    Interacting with customers · Inspecting vehicles · Cleaning vehicles

    Full, clean, valid class 1 driver's licence; previous retail, hospitality, or customer service experience; ability to work in fast-paced environment; comfortable with computer systems; ability to work part-time 20 hours/week including early mornings, evenings, weekends, and public holidays.

    Retirement savings
  • Customer service2 days ago

    Enterprise Success Engineer - APAC

    Laravel · 201-1000 employees

    A technology company providing the Laravel web framework and related cloud products.

    New Zealand
    RemoteFull timeEntry level

    Managing client relationships · Guiding onboarding · Providing technical guidance

    2+ yrs2+ years client-facing experience; experience with Laravel framework; technical literacy of web application constructs and cloud infrastructure; excellent English communication; based in APAC timezones.

    Parental leaveGenerous leave
  • Customer service2 days ago

    Duty Manager - Rydges Wellington

    Rydges Wellington · 5001+ employees

    A social accommodation brand redefining travel with premium pods, private rooms, and vibrant communal spaces.

    Pipitea, Wellington
    OnsiteFull timeMid levelManages people

    Leading hotel operations · Managing guest experiences · Resolving guest issues

    Previous Duty Manager or Front Office leadership experience in a hotel; strong hotel operations knowledge; proven team leadership; excellent communication and problem-solving skills; knowledge of hotel systems.

    Parental leave
  • Customer service2 days ago

    Duty Manager - Rydges Wellington

    Rydges Wellington · 5001+ employees

    A social accommodation brand redefining travel with premium pods, private rooms, and vibrant communal spaces.

    Wellington
    OnsiteFull timeMid levelManages people

    Leading hotel operations · Managing front office · Resolving guest issues

    Previous Duty Manager or Front Office leadership experience in a hotel; strong hotel operations knowledge; proven team leadership; excellent communication; problem-solving; Opera Cloud knowledge; commitment to exceptional customer service.

    Parental leave
  • Customer service2 days ago

    Customer Retention Specialist

    Partners Life · 201-1000 employees

    A leading life and health insurance company in New Zealand, part of the Daiichi Life Group, focused on innovative and accessible insurance solutions.

    Auckland
    HybridFull timeEntry level

    Engaging customers · Identifying solutions · Documenting interactions

    Customer-facing experience with phone and written interactions; strong communication, problem-solving, and computer literacy; legal right to work in New Zealand.

    Parental leaveGenerous leave
  • Customer service2 days ago

    Customer Support Analyst

    Actionstep · 201-1000 employees

    A global SaaS company delivering legal practice management software to law firms.

    Auckland
    HybridFull timeEntry level

    Troubleshooting technical issues · Managing support tickets · Documenting solutions

    Experience in customer-facing role (application support, technical support, help desk); excellent communication; ability to explain technical concepts; strong computer skills; right to work in New Zealand; criminal record/background check.

    Generous leave
  • Customer service2 days ago

    Customer Service Representative - Noel Leeming, New Lynn (Part-time)

    Noel Leeming · 5001+ employees

    A New Zealand retail group connecting with communities through its product divisions and brands.

    Auckland
    OnsitePart timeEntry level

    Assisting customers · Resolving concerns · Supporting administration

    Proven experience in retail, hospitality, or customer-facing role; excellent communication; positive attitude; ability to lift heavy items, climb ladders, and stand for long periods; interest in technology; POS experience beneficial.

    Generous leave
  • Customer service2 days ago

    Customer Services Officer (FX) (17105)

    New Zealand Couriers · 1001-5000 employees

    An express parcel and courier company providing customer-focused freight services.

    Christchurch, Canterbury
    OnsiteFull timeContractNo experience needed

    Handling customer queries · Providing solutions · Collaborating with staff

    Must be domiciled in New Zealand with appropriate visa or permanent residence; fast and accurate computer user; strong communication and problem-solving skills; subject to drug test and security check.

  • Customer service2 days ago

    Guest Service Agent / Hotel Receptionist

    Minor Hotels · 5001+ employees

    A global hotel operator managing a diverse portfolio of accommodation brands across six continents.

    Auckland
    $25.00 an hourOnsitePart timeEntry level

    Checking in guests · Handling reservations · Providing recommendations

    Demonstrated background in hotel, hospitality, or customer-facing service; excellent communication; polished presentation; ability to work weekends, public holidays, and varying shifts; working rights in New Zealand.

    Parental leaveGenerous leave
  • Customer service2 days ago

    Reservations Manager

    Holiday Inn · 5001+ employees

    A global hotel company operating a portfolio of hospitality brands.

    Queenstown, Otago
    OnsiteFull timeMid levelManages people

    Managing reservations operations · Maintaining brand standards · Supporting sales team

    3+ yrsThree years' experience in reservations or front office management; OPERA or OPERA Cloud experience; strong communication, project management, and revenue management skills.

    Parental leaveGenerous leave

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