Contact Centre Operations Manager
Kaikaranga · 11-50 employees
An organization that works alongside disabled people and whānau to connect them with support, services, and opportunities.
Leading team · Managing operations · Improving services
3+ yrsAt least 3 years' experience leading a contact centre, customer service, or operational service environment; experience managing multi-channel services, workforce planning, performance, budgets, and technology providers; strong people leadership and coaching skills.