Customer service jobs in New Zealand.

Overseeing hotel operations · Leading front office · Resolving guest issues

Current Manager's Certificate, leadership and people management skills, working knowledge of hotel computer systems and yield management, ability to handle incidents and emergencies, willingness to work duty shifts, and successful criminal record check.

Delivering hospitality · Sharing local knowledge · Assisting visitors

1+ yr1+ year customer service experience, tourism experience a bonus; flexibility for 7-day rotating roster; strong communication, time management, and health and safety commitment.

Investigating complex cases · Resolving customer escalations · Coordinating delivery solutions

2+ yrs2+ years' experience with Salesforce; sound knowledge of Microsoft Office Suite, Word and Excel

Answering emergency calls · Gathering information · Relaying information

Effective communication, calm under pressure, teamwork, motivation; no prior experience required; must be based in New Zealand with permanent residency, citizenship, or valid work visa with 18+ months remaining.

Supporting farmers · Responding to enquiries · Resolving issues

Strong empathy, communication, problem-solving, self-starter mindset, interest in agriculture, ability to handle difficult conversations, and flexibility to work rostered shifts between 7am and 6pm Monday to Friday.

Answering customer enquiries · Processing orders · Preparing quotations

Experience in trade counter sales, customer service, warehousing or similar hands-on environment; strong communication skills; attention to detail; ability to handle warehouse duties including picking, packing, dispatch, and stock management.

Serving customers · Stocking shelves · Operating till

Effective communication in English, ability to clean, replenish stock, serve customers, execute promotions, follow safe work practices, and eligibility to work in New Zealand.

Serving customers · Stocking shelves · Operating till

Effective communication in English, friendly and energetic, ability to clean, replenish stock, serve customers, execute promotions, work safely, and eligibility to work in New Zealand.

Serving customers · Stocking shelves · Operating till

Effective communication in English, friendly and energetic, ability to clean, replenish stock, serve customers, execute promotions, follow safety procedures, and eligibility to work in New Zealand.

Serving customers · Operating store · Maintaining cleanliness

Effective communication skills with competency in English (reading, writing, speaking); friendly, energetic, approachable; team player; eligibility to work in New Zealand.

Managing front office · Leading team · Handling guest enquiries

Full NZ working rights; current NZ Manager's Certificate or willingness to obtain; current First Aid Certificate Level 1 or willingness; full driver's licence; Opera Cloud knowledge; supervisory experience preferred; flexibility for weekends, nights, public holidays.

Leading team · Delegating tasks · Delivering guest experiences

Strong leadership skills, ability to take charge of shifts, deliver remarkable guest experiences, create positive relationships, motivate sales, and extensive availability across nights and weekends.

Managing guest information · Presenting briefings · Processing bookings

0.5+ yrsMinimum 6 months guest service or retail experience; strong communication and teamwork; right to work in New Zealand; physical fitness; Microsoft Office proficiency; ability to work weekends and approximately 40 hours per week.

Providing guest services · Managing walker information · Processing bookings

0.5+ yrs6+ months guest service or retail experience; strong communication and teamwork; computer skills including Microsoft Office; physical fitness; right to work in New Zealand; ability to work weekends and approximately 40 hours per week.

Managing service bookings · Coordinating with technicians · Managing parts inventory

Experience in automotive service, parts or customer service; strong communication and organisational skills; full New Zealand driver licence; basic mechanical knowledge preferred; 40 hours per week Monday to Friday.

Managing customer portfolios · Advising on workflows · Supporting customer retention

Experience working in a veterinary practice or clinical setting, with a solid understanding of day-to-day practice operations

Responding to inquiries · Resolving issues · Logging interactions

High school diploma or equivalent; excellent communication and problem-solving skills; experience with CRM systems like Zendesk or Salesforce; ability to multitask and work under pressure.

Supporting veterinary customers · Solving technical issues · Delivering training webinars

Excellent communication skills, problem-solving mindset, flexibility with shifts (6am-3pm or 10am-7pm) and weekend rostering every 4-5 weeks.

Assisting passengers · Handling check-in · Resolving complaints

Must be 18+, NZ resident or have unlimited work rights in NZ/Australia, valid NZ driver's license, fluent English, intermediate software skills, physically capable of handling baggage and operating wheelchairs.

Engaging with visitors · Supporting café and retail · Assisting with events

1+ yr1–2 years of customer service experience; experience in customer service, hospitality or retail; cash handling and computer skills

Serving trade customers · Checking incoming goods · Picking dispatch orders

Customer service experience in retail sales or warehouse experience; full New Zealand driver’s licence; legal right to work in New Zealand indefinitely

Welcoming guests · Processing customer bookings · Supporting cleaning and maintenance

Customer service and administrative/reception experience; cash-handling experience; advanced computer literacy; hospitality/tourism experience; practical cleaning or maintenance background; restricted driver licence

Completing customer transactions · Discussing financial needs · Educating customers on solutions

Managing enterprise relationships · Building customer success plans · Monitoring customer health

2+ yrs2+ years in customer success, account management, or implementation within software, SaaS, or comparable customer-facing work; experience with veterinary or animal health software or comparable systems; able to work hybrid or virtually and travel up to 1–2 weeks per quarter

Supporting recreation programmes · Managing customer enquiries · Coordinating facility bookings

Experience in sport and recreation activities or events; understanding of programme planning and facility operations

Sending service reminders · Taking service bookings · Maintaining customer records

Previous customer service experience

Supporting veterinary customers · Resolving support tickets · Delivering training webinars

Handling customer inquiries · Diagnosing technical issues · Documenting bugs

3+ yrs3-5 years customer-facing experience in SaaS or tech environment; strong critical thinking and troubleshooting skills; comfortable with browser-based software and tools like HubSpot, Intercom, Slack; empathetic communication; self-starter in remote environment.

Providing email support · Providing phone support · Resolving technical issues

Excellent communication skills, problem-solving mindset, flexibility with shift patterns (6am-3pm or 10am-7pm) and weekend rostering every 4-5 weeks. Backgrounds in business, economics, technology, vet nursing, or animal health are a great fit.

Coordinating client services · Scheduling technicians · Managing phone calls

Proven experience in administration, customer service, and scheduling; proficient in CRM systems and Microsoft Office; strong communication and problem-solving skills; right to work in New Zealand; criminal history check required.