Straight from employers' career sites
394 open roles, 135 posted this week, most paying $55k to $65k a year. Apply directly with the employer, and tailor your CV to each one.
Assisting with banking enquiries · Building customer relationships · Guiding digital banking use
Experience in customer-facing environments such as retail, hospitality, banking, reception, tourism, contact centres or similar
The Warehouse Group · 5001+ employees
New Zealand's largest general merchandise retailer across The Warehouse, Warehouse Stationery, and Noel Leeming.
Demonstrating technology products · Providing customer advice · Delivering and installing purchases
Full clean New Zealand driver's licence; legally entitled to work in New Zealand without restrictions for at least 24 months
Arvida · 1001-5000 employees
A developer and operator of retirement communities providing independent living and aged care services to older New Zealanders.
Attending reception duties · Sorting documents · Running shop
Experience in customer service and administration; strong communication, problem-solving, compassion, prioritization; proficiency with Office 365 including Outlook, Teams, Word, Excel, and PowerPoint.
Welcoming customers · Identifying customer needs · Educating customers
Experience delivering customer service in a retail, hospitality, contact centre or service environment
PlaceMakers Christchurch
Assisting yard customers · Loading customer vehicles · Processing customer orders
Full clean class 1 driver licence; trade/product knowledge or warehousing experience; legal right to work in NZ indefinitely; pre-employment references, medical, drug test and criminal background check
Aon · 5001+ employees
A global professional services firm providing risk, retirement, and health solutions.
Providing administrative support · Processing data · Managing client correspondence
Administrative or call centre background, strong typing (40wpm), excellent communication, ability to work under stress and meet service level agreements.
Accor · 5001+ employees
A hospitality company operating Peppers Bluewater Resort, offering accommodation and dining experiences.
Welcoming guests · Managing reservations · Performing night audits
1+ yrLevel 2 or 3 qualification (ANZSCO Skill Level 4) or at least one year of relevant experience; flexible rotating schedule including nights, overnights, weekends, and public holidays; strong communication and customer service skills.
Accorpacific · 5001+ employees
A hospitality company operating Peppers Bluewater Resort, offering accommodation and dining experiences.
Welcoming guests · Handling reservations · Performing night audits
1+ yrLevel 2 or 3 qualification (ANZSCO Skill Level 4) or at least one year of relevant experience; flexible rotating schedule including nights, weekends, and public holidays; strong communication and customer service skills.
Accor · 5001+ employees
A hospitality company operating Peppers Bluewater Resort, offering accommodation and dining experiences.
Welcoming guests · Managing reservations · Performing night audit
1+ yrLevel 2 or 3 qualification (ANZSCO Skill Level 4) or at least one year of relevant experience; flexible rotating schedule including nights, overnights, weekends, and public holidays; strong communication and customer service skills.
Watercare Services Limited
Managing water billing data · Liaising with customers · Managing connection applications
OfficeMax New Zealand
Answering customer enquiries · Resolving customer queries · Maintaining accurate records
Available to work 8:30am–5pm from 4 January 2027
Auckland Airport · 201-1000 employees
A gateway to Aotearoa, welcoming travellers and connecting businesses, with a focus on safe and reliable airport operations.
Leading shift teams · Assisting airport guests · Coordinating daily operations
5+ yrs5+ years of customer service experience; proven experience leading a team; current full driver's licence; reliable transport; ability to lift luggage over 20 kg and stand for 8+ hour shifts; ability to use tablets and mobile technology
Processing banking transactions · Answering account enquiries · Supporting digital banking
Experience in customer service, retail, hospitality, contact centres, administration or other customer-facing environments
Mondiale VGL · 1001-5000 employees
A globally recognised transport and logistics provider offering integrated sea and air freight, customs clearance, and warehousing.
Tracking shipments · Maintaining client data · Resolving issues
3+ yrs3+ years import/export, air and sea freight, and Incoterms experience; working knowledge of detention, demurrage, and wharf storage; calm, clear communication; attention to detail.
Aon Corporation · 5001+ employees
A global professional services firm providing risk, retirement, and health solutions.
Providing administrative support · Processing data entry · Managing client correspondence
Administrative or call centre background, strong typing skills (minimum 40wpm), strong written and verbal communication, ability to work under stress and meet service level agreements.
Resolving customer issues · Maintaining customer records · Investigating customer claims
2+ yrsHigh school certificate; 2 years of work experience in a customer service role; computer savvy
ReadyTech
Responding to customer queries · Coaching support agents · Documenting case interactions
Australian working rights
MUSTER LIMITED
Assisting parts customers · Sourcing automotive parts · Processing parts orders
Current NZ driver's licence
SAP · 5001+ employees
A global leader in enterprise applications and business AI, helping organizations run better.
Guiding customers through business journeys · Monitoring implementation progress · Managing customer retention
2+ yrs2–3 years supporting customers and driving business transformation; proficiency in English; understanding of AI fundamentals, uses, and ethics; knowledge of business processes and/or industries
Halter · 201-1000 employees
A technology company enabling farmers and graziers to run productive and sustainable operations through innovative solutions.
Facilitating customer onboarding · Supporting product adoption · Monitoring onboarding metrics
Proven track record enhancing customer experiences; exceptional communication skills; critical thinking and data and analytical skills; organisational, time and project management skills
Enable Networks · 51-200 employees
A certified B Corp fibre broadband network company connecting homes and businesses in Christchurch.
Managing customer relationships · Coordinating service delivery · Improving customer experience
Experience in service delivery, account support, or customer relationship management; strong critical thinking, communication, and organizational skills; ability to coordinate across teams; legal right to work in New Zealand.
Assisting passengers · Processing check-ins · Providing flight information
Fluent in English and Mandarin; NZ resident with unlimited work rights; valid NZ restricted or full driver’s licence; at least 18 years old; intermediate software and technology skills; physically capable of handling baggage and operating wheelchairs
Ryman Healthcare
Providing beauty services · Performing waxing treatments · Providing facials and massage
Supporting banking queries · Explaining digital banking · Identifying customer needs
Available to work shifts Monday to Friday
Skyline Enterprises
Providing guest service · Delivering guided tours · Sharing attraction knowledge
2+ yrsMinimum 2 years customer experience; right to legally work in New Zealand
Supporting banking queries · Educating customers digitally · Understanding customer needs
Pullman Hotels & Resorts · 5001+ employees
A hospitality company operating Peppers Bluewater Resort, offering accommodation and dining experiences.
Coordinating VIP experiences · Managing guest feedback · Resolving guest concerns
Accor experience and strong knowledge of loyalty programs; experience in Guest Relations, Front Office, Concierge, or a guest-facing hospitality role; flexibility to work a rotating roster including weekends and public holidays
One New Zealand · 1001-5000 employees
A telecommunications company providing mobile, broadband, and business solutions.
Leading frontline operations · Coaching frontline leaders · Driving service performance
Proven ability to lead diverse frontline leaders and teams; proven ability to lead through change
Indie Campers · 201-1000 employees
A campervan marketplace offering rentals, subscriptions, and vehicle sales for road trips worldwide.
Cleaning vehicles · Preparing vans · Performing inspections
Valid driver's licence and ability to drive a van (plus); availability for irregular schedules, weekends, and holidays; physical stamina for walking, crouching, bending, and standing; attention to cleanliness; communication skills; immediate availability.
Sime Darby Transport (NZ) Ltd · 5001+ employees
An exclusive Ferrari dealership in New Zealand offering premium sports cars and high-performance vehicles.
Building customer relations · Managing customer inquiries · Organizing product displays
Mechanical aptitude, passion for automotive industry, strong desire to learn, excellent communication, attention to detail, computer proficiency, previous customer service skills; subject to medical, drug, reference and right to work checks.
There are 394 roles open for customer service jobs in New Zealand on the SmartCVs job board, 135 of them posted in the last week, all from employers' own career sites.
Of these, 302 full time, 75 part time and 21 hybrid or remote.
Where the ad shows a salary, most pay $55k to $65k a year.
Most are in Auckland (164), Canterbury (54) and Wellington (38).
1 ad says the employer will support a visa.
FAQ
Something else on your mind? Email support@smartcvs.ai and a person will reply.
There are 394 roles open for customer service jobs in New Zealand on the SmartCVs job board, 135 of them posted in the last week, all from employers' own career sites.
Where the ad shows a salary, most customer service jobs in New Zealand pay $55k to $65k a year. Not every ad shows one, so check each job, and use the Salary filter to see only the ones that do.
Right now, most are in Auckland (164), Canterbury (54) and Wellington (38). Open a region to see its customer service jobs.
Keep it to two pages, lead with the experience these ads ask for, and use their own words for your skills. Our Customer Service Representative CV example shows a whole CV for this work, with the keywords employers look for.
See the Customer Service Representative CV example
