Customer service

Parts Assistant

MUSTER LIMITED

Queenstown, Otago2 days ago
Full time

What the role involves

  • Assisting parts customers
  • Sourcing automotive parts
  • Processing parts orders

What they ask for

Current NZ driver's licence

  • Professional licence or registration
  • Driver licence

About the job

Macaulay Motors is seeking a motivated and customer-focused Parts Assistant to join its established dealership in Queenstown.

Macaulay Motors has been proudly serving the Otago and Southland regions for decades, building a strong reputation for quality vehicles, exceptional customer service and ongoing support for its customers.

This is a fantastic opportunity to join a supportive team, develop your automotive industry knowledge and build a rewarding career within a well-established dealership group.

Previous automotive parts experience would be advantageous, although applicants with customer service or administration experience, a positive attitude and a willingness to learn are also encouraged to apply.

Benefits

  • Competitive hourly rate
  • Monday to Friday hours, with weekends free
  • Staff discounts on vehicles, parts and servicing
  • Annual wellbeing grant and discounted medical insurance
  • Ongoing training and career development opportunities
  • Active social club and supportive team environment
  • Opportunity to live and work in beautiful Queenstown

The Role

  • Assisting customers and workshop technicians with parts enquiries and requirements
  • Identifying and sourcing genuine and aftermarket automotive parts
  • Processing parts orders and managing stock and inventory
  • Providing accurate product information and excellent customer service
  • Maintaining an organised and efficient parts department
  • Supporting the wider dealership team with day-to-day operations

About You

  • Excellent communication and customer service skills
  • Strong organisational skills and attention to detail
  • Confidence using computers, including Microsoft Office
  • A positive attitude and willingness to learn
  • The ability to work effectively both independently and as part of a team
  • An interest in vehicles and the automotive industry
  • A current NZ driver's licence
  • The physical ability to undertake moderate lifting as required

If you're passionate about automotive parts and enjoy helping customers while contributing to a successful dealership, we'd love to hear from you.

Send your CV and cover letter today and become part of the Macaulay Motors team.