Customer service jobs in Otago.

Leading front office team · Managing guest arrivals · Resolving guest concerns

Proven supervisory experience in hotel front office, extensive hospitality background, exceptional customer service, strong time management, professional presentation, flexibility to work weekends and varying shifts, and working rights in New Zealand.

Supervising checkout operations · Resolving customer issues · Training team members

Process excellence, collaborative partnerships, effective team leadership, compliance expertise, communication skills, values-aligned behavior, ability to work four weekend shifts per month and at least one evening each week.

Serving customers · Managing stock · Operating checkout

Passion for customer experience, ability to interact confidently with customers, eagerness to learn, integrity, safety, and availability for flexible hours including late nights, early mornings, and weekends. Must be 15 or older.

Managing reservations operations · Maintaining brand standards · Supporting sales team

3+ yrsThree years' experience in reservations or front office management; OPERA or OPERA Cloud experience; strong communication, project management, and revenue management skills.

Managing front office · Supervising guest arrivals · Training team members

0.5+ yrs6+ months experience at a 5-star luxury property with 80+ rooms; Opera proficiency; LCQ and General Managers Certificate preferred; First Aid preferred; full driver's licence preferred; ability to lead and train front office team.

Providing customer service · Managing stock · Operating forklift

Front-counter customer service and yard experience; full NZ driver's licence and forklift licence (F endorsement) preferred; solid computer skills; physical fitness to move up to 20kg; product knowledge a bonus.

Delivering guest experiences · Organizing events · Maintaining venue standards

Team player with experience in hospitality, entertainment, or retail; passionate about guest experiences; strong organizational skills; aligned with company values.

Providing library services · Assisting customers · Supporting digital technology

Friendly, customer-focused attitude; strong communication and organizational skills; ability to remain calm under pressure; interest in helping customers and supporting digital technology.

Managing reservations · Responding to enquiries · Handling guest data

0.5+ yrs6+ months reservations or call-centre experience preferred; confidence with technology and data entry; attention to detail; fluent English; ability to work independently and in a team.

Checking guests in · Answering inquiries · Resolving complaints

2+ yrsNZQF level 2 or 3 or 2+ years relevant experience; flexibility for rostered shifts including weekends, public holidays, and overnight shifts; strong communication and customer service skills.

Curating guest experiences · Managing guest reviews · Coordinating special requests

3+ yrs3+ years hotel experience, ideally supervisory or managerial; strong communication and time management; Microsoft Office and OPERACLOUD proficiency; ability to manage complaints; flexibility for weekends and public holidays.

Building member relationships · Matching product solutions · Processing lending applications

Proven customer service and sales experience, residential lending experience and strong lending knowledge, confidence using digital tools, strong analytical and decision-making skills, willingness to work towards NZ Certificate in Financial Services (Level 5).

Serving customers · Processing orders · Building relationships

Customer service experience, computer skills, full NZ driver's license, genuine interest in cars or parts, strong communication, ability to work in fast-paced environment, team-first approach.

Serving customers · Identifying financial needs · Educating on digital solutions

Strong customer focus, consumer lending capability, relationship and networking skills, computer literacy, and understanding of compliance.

Providing print services · Assisting customers · Creating print work

No prior experience required; positive attitude, attention to detail, communication skills, and willingness to learn. Retail experience advantageous but not essential.

Handling late-night check-ins · Balancing accounts · Addressing safety issues

Must be a people person, detail-oriented with numbers, able to handle late-night check-ins, safety breaches, and unexpected events calmly.

Handling late-night check-ins · Balancing accounts · Addressing safety issues

Strong customer service, numerical accuracy, attention to detail, ability to handle emergencies and work overnight shifts.

Managing guest experiences · Processing nightly audits · Maintaining public areas

Experience in hospitality and customer service; confidence working independently overnight; attention to detail with financial processes; strong communication and guest-first mindset.

Processing check-ins · Handling reservations · Resolving complaints

3+ yrsRequires three years of comparable hospitality experience, or a relevant diploma with one year of experience. Must work rostered shifts including weekends and public holidays, with strong communication and attention to detail.

Assisting guests · Managing administration · Providing local advice

Passionate people person with strong communication, organizational skills, and flexibility to provide exceptional guest service and local recommendations.

Managing reservations · Processing payments · Reconciling tills

Experience with property management systems, financial reconciliation, security procedures, emergency response, Microsoft Office, and excellent verbal and written communication preferred.

Engaging guests · Educating customers · Restocking products

Must be legally authorized to work in New Zealand, be at least 18, have reliable transportation, and support customer service, retail operations, teamwork, and variable scheduling.

Managing reservations · Handling payments · Resolving complaints

Hospitality experience preferred; requires customer service, communication, problem-solving, payment handling, reservation management, teamwork, and flexibility for rotating shifts.

Leading operations · Coaching teams · Resolving issues

1+ yrAt least 12 months' duty management, front office, or senior guest services experience; team supervision, strong communication, conflict resolution, organization, PMS and computer skills required.

Overseeing operations · Coaching teams · Resolving complaints

3+ yrsRequires 3+ years of relevant hospitality experience, or a hospitality diploma-level qualification and 1+ year of comparable management experience. Requires strong communication, customer service, computer literacy, and flexible shift availability.

Interacting with customers · Inspecting vehicles · Cleaning vehicles

Full, clean, valid class 1 driver's licence; previous experience in retail, hospitality, customer service or similar; ability to work in fast-paced environment; comfortable with computer systems; follow procedures.