Straight from employers' career sites
36 open roles, 15 posted this week, most paying $58k to $67k a year. Apply directly with the employer, and tailor your CV to each one.
Central Otago District Council
Serving as first contact · Coaching customers online · Triaging complex requests
Customer service and frontline resolution experience; high digital literacy and ability to navigate multiple software systems
Apex Car Rentals · 5001+ employees
A car rental company providing vehicle rental and mobility services.
Interacting with customers · Inspecting vehicles · Cleaning vehicles
Full, clean, valid class 1 driver's licence; previous experience in retail, hospitality, or customer service; ability to work in fast-paced environment; comfortable with computer systems; availability for early mornings, afternoons, nights, weekends, and public holidays.
Avani Hotels and Resorts
Leading front office teams · Managing guest arrivals · Resolving guest concerns
Supervisory experience in a hotel front office; extensive hospitality industry experience; flexibility to work weekends and varying schedules
Apex Car Rentals · 5001+ employees
A car rental company providing vehicle rental and mobility services.
Interacting with customers · Inspecting vehicles · Cleaning vehicles
Full, clean, valid class 1 driver's licence; previous experience in retail, hospitality, or customer service; ability to work in fast-paced environment; comfortable with computer systems; ability to work early mornings, afternoons, nights, weekends, and public holidays.
Accor · 5001+ employees
A hospitality company operating Peppers Bluewater Resort, offering accommodation and dining experiences.
Managing front office · Supervising team · Handling guest complaints
3+ yrsMinimum 3 years hotel industry experience with strong front office operations; Opera PMS experience; current Manager's Certificate; Microsoft Outlook and Office knowledge; supervisory experience; flexibility for seven-day operation including weekends and holidays.
Education Perfect · 201-1000 employees
An EdTech platform that empowers educators and amplifies their impact in the classroom.
Responding to enquiries · Managing enrolments · Troubleshooting queries
Strong computer skills including Microsoft Excel and Google Sheets, logical thinking, attention to detail, clear communication, customer-first mindset, adaptability, and ability to work in a fast-paced environment.
BP · 5001+ employees
A global retail brand operating convenience stores and cafes.
Serving customers · Stocking shelves · Operating till
Effective communication and English competency, ability to clean, replenish stock, serve customers, execute promotions, work safely, and eligibility to work in New Zealand.
Avani Hotels & Resorts · 5001+ employees
A global hotel brand offering accommodation and hospitality services.
Leading front office team · Managing guest arrivals · Resolving guest concerns
Proven supervisory experience in hotel front office, extensive hospitality background, exceptional customer service, strong time management, professional presentation, flexibility for weekends and varying shifts.
Assisting customers with payment questions · Helping with repairs and sales inquiries · Resolving customer concerns
Strong written and verbal communication skills
Kiwibank · 1001-5000 employees
A New Zealand bank focused on making Kiwis better off.
Supporting banking customers · Processing everyday transactions · Building digital confidence
Jack's Point · 11-50 employees
A hospitality operation offering accommodation, golf, and dining experiences in Queenstown.
Managing reservations · Driving bookings · Coordinating group bookings
2+ yrsAt least two years' reservations experience in a hotel/resort/premium accommodation, including senior agent or supervisory responsibility; experience with property management systems, channel managers, group bookings, and strong sales and communication skills.
EVT · 5001+ employees
A premium lifestyle hotel brand offering unique guest experiences and culinary excellence.
Checking guests in · Providing food service · Handling guest requests
1+ yrAt least 1 year of relevant hospitality experience; food and beverage service experience preferred; availability for 7-day rotating roster including weekends, public holidays and split shifts; physical fitness for labour-intensive operation.
Kingpin · 1001-5000 employees
An entertainment group with venues across Australia and New Zealand delivering remarkable experiences.
Leading team · Delegating tasks · Delivering guest experiences
Strong leadership skills, ability to take charge of shifts, deliver remarkable guest experiences, create positive relationships, motivate sales, and extensive availability across nights and weekends.
Ultimate Hikes · 1001-5000 employees
Exclusive operator of multi-day guided walks on New Zealand's Milford and Routeburn Tracks, combining outdoor experiences with lodge comfort.
Managing guest information · Presenting briefings · Processing bookings
0.5+ yrsMinimum 6 months guest service or retail experience; strong communication and teamwork; right to work in New Zealand; physical fitness; Microsoft Office proficiency; ability to work weekends and approximately 40 hours per week.
Ultimate Hikes · 1001-5000 employees
Exclusive operator of multi-day guided walks on New Zealand's Milford and Routeburn Tracks, combining outdoor experiences with lodge comfort.
Providing guest services · Managing walker information · Processing bookings
0.5+ yrs6+ months guest service or retail experience; strong communication and teamwork; computer skills including Microsoft Office; physical fitness; right to work in New Zealand; ability to work weekends and approximately 40 hours per week.
Hilton · 5001+ employees
A global hospitality leader delivering exceptional guest experiences and workplace culture.
Welcoming and checking in · Processing guest check-outs · Resolving guest concerns
Previous experience in a guest service or front office role in hospitality; strong communication and interpersonal skills; proficiency in hotel property management systems and front office procedures; proficiency in English; ability to work flexible hours, including nights, weekends, and holidays
University of Otago · 1001-5000 employees
A university providing primary health care services to students through a multidisciplinary team.
Answering customer enquiries · Providing tailored service · Connecting customers with support
Customer service experience; right to live and work in New Zealand
Avani Hotels and Resorts
Welcoming arriving guests · Processing guest reservations · Resolving guest issues
Experience delivering high-quality service in a hotel, hospitality, or customer-facing environment; availability to work weekends, public holidays, and varying shifts
QT Queenstown · 5001+ employees
A premium lifestyle hotel brand offering unique guest experiences and culinary excellence.
Welcoming guests · Providing recommendations · Operating shuttle
1+ yr1+ year concierge or front office experience; full driver's licence held 6+ months; ability to operate 12-seater minivan; flexibility for rotating roster including mornings, evenings, weekends, and public holidays; national police check required.
Timezone · 1001-5000 employees
An entertainment group with venues across Australia and New Zealand delivering remarkable experiences.
Hosting birthday parties · Engaging guests · Delivering fun experiences
Enthusiastic team player with a great sense of humour, ability to deliver remarkable guest experiences, and a positive, hard-working attitude.
Central Otago District Council
Resolving customer inquiries · Coaching customers online · Triaging complex requests
Proven customer service and frontline resolution experience; high digital literacy; ability to coach people with varying computer skills; strong listening and questioning skills
Evtelevate · 5001+ employees
A premium lifestyle hotel brand offering unique guest experiences and culinary excellence.
Overseeing front office · Resolving guest issues · Managing hotel operations
Current Duty Manager's Certificate, previous Front Office experience essential, Opera Cloud experience advantageous, strong leadership and communication skills, flexible availability including evenings, weekends, and public holidays.
Sherwood Queenstown · 5001+ employees
A premium lifestyle hotel brand offering unique guest experiences and culinary excellence.
Overseeing front office · Resolving guest issues · Managing duty log
Current Duty Manager's Certificate, previous Front Office experience, Opera Cloud experience advantageous, strong leadership and communication skills, flexible availability including evenings, weekends, and public holidays.
Sherwood Queenstown · 5001+ employees
A premium lifestyle hotel brand offering unique guest experiences and culinary excellence.
Overseeing front office · Resolving guest issues · Managing duty log
Current Duty Manager's Certificate; previous front office experience essential; Opera Cloud experience advantageous; strong leadership and communication; flexible availability including evenings, weekends, and public holidays.
MGallery Hotel Collection
Welcoming arriving guests · Coordinating guest bookings · Handling guest queries
1+ yr1 year of hotel guest services/front office experience; experience using Opera Cloud or another PMS; clean police record; availability for weekends and public holidays
University of Otago · 1001-5000 employees
A university providing primary health care services to students through a multidisciplinary team.
Managing rental centre · Leading team · Overseeing equipment fleet
Experience in outdoor recreation or equipment rental; relevant qualification; proven leadership and customer service; First Aid certificate; full NZ driver's licence; right to work in New Zealand; weekend work during peak periods.
NZSki · 1001-5000 employees
Exclusive operator of multi-day guided walks on New Zealand's Milford and Routeburn Tracks, combining outdoor experiences with lodge comfort.
Returning to work · Completing application · Uploading documents
Returning employees must complete application questions, upload CV if seeking promotion, provide updated association memberships, qualifications, licenses, and current visa if applicable.
MUSTER LIMITED
Assisting parts customers · Sourcing automotive parts · Processing parts orders
Current NZ driver's licence
Skyline Enterprises
Providing guest service · Delivering guided tours · Sharing attraction knowledge
2+ yrsMinimum 2 years customer experience; right to legally work in New Zealand
Indie Campers · 201-1000 employees
A campervan marketplace offering rentals, subscriptions, and vehicle sales for road trips worldwide.
Cleaning vehicles · Preparing vans · Performing inspections
Valid driver's licence and ability to drive a van (plus); availability for irregular schedules, weekends, and holidays; physical stamina for walking, crouching, bending, and standing; attention to cleanliness; communication skills; immediate availability.
There are 36 roles open for customer service jobs in Otago on the SmartCVs job board, 15 of them posted in the last week, all from employers' own career sites.
Of these, 30 full time, 4 part time and 1 hybrid or remote.
Where the ad shows a salary, most pay $58k to $67k a year.
That's 36 of the 396 customer service jobs across New Zealand.
FAQ
Something else on your mind? Email support@smartcvs.ai and a person will reply.
There are 36 roles open for customer service jobs in Otago on the SmartCVs job board, 15 of them posted in the last week, all from employers' own career sites.
Where the ad shows a salary, most customer service jobs in Otago pay $58k to $67k a year. Not every ad shows one, so check each job, and use the Salary filter to see only the ones that do.
Keep it to two pages, lead with the experience these ads ask for, and use their own words for your skills. Our Customer Service Representative CV example shows a whole CV for this work, with the keywords employers look for.
See the Customer Service Representative CV example
