Straight from employers' career sites

Customer service jobs in Wellington.

15 open roles, 10 posted this week. Apply directly with the employer, and tailor your CV to each one.

  • Customer service22 hours ago

    Customer Incident Manager

    Xero · 5001+ employees

    A financial technology company providing cloud-based accounting software and related business tools.

    Wellington
    HybridFull timeMid level

    Managing incidents · Coordinating teams · Conducting post-incident reviews

    Proven experience managing major incidents or complex issues, strong stakeholder management, customer service mentality, and ability to lead cross-functional teams in high-pressure situations.

  • Customer service1 day ago

    Maritime Communications Officer

    Kordia · 201-1000 employees

    A technology services provider delivering telecommunications, connectivity, cloud, and cybersecurity solutions across the Pacific.

    Wellington
    OnsiteFull timeNo experience needed

    Coordinating emergency communications · Monitoring system performance · Recording incidents

    Entry-level role requiring strong communication, composure under pressure, reliability, flexibility for 24/7 rotating roster including nights, weekends, and public holidays, and sound computer skills with competent typing.

    Generous leaveRetirement savings
  • Customer service2 days ago

    Duty Manager - Rydges Wellington

    Rydges Wellington · 5001+ employees

    A social accommodation brand redefining travel with premium pods, private rooms, and vibrant communal spaces.

    Pipitea, Wellington
    OnsiteFull timeMid levelManages people

    Leading hotel operations · Managing guest experiences · Resolving guest issues

    Previous Duty Manager or Front Office leadership experience in a hotel; strong hotel operations knowledge; proven team leadership; excellent communication and problem-solving skills; knowledge of hotel systems.

    Parental leave
  • Customer service2 days ago

    Duty Manager - Rydges Wellington

    Rydges Wellington · 5001+ employees

    A social accommodation brand redefining travel with premium pods, private rooms, and vibrant communal spaces.

    Wellington
    OnsiteFull timeMid levelManages people

    Leading hotel operations · Managing front office · Resolving guest issues

    Previous Duty Manager or Front Office leadership experience in a hotel; strong hotel operations knowledge; proven team leadership; excellent communication; problem-solving; Opera Cloud knowledge; commitment to exceptional customer service.

    Parental leave
  • Customer service2 days ago

    Senior Banking Adviser - Porirua

    Westpac New Zealand · 1001-5000 employees

    A New Zealand bank focused on building a fairer and stronger future for its people, customers, and communities.

    Porirua, Wellington
    OnsiteFull timeMid level

    Managing lending journeys · Building relationships · Coaching customers

    3+ yrs3+ years banking/lending experience, Level 5 Residential Lending Qualification (or working toward), strong lending and regulatory knowledge, digital confidence, relationship-building and mentoring skills.

    Parental leaveGenerous leaveRetirement savings
  • Customer service2 days ago

    Banking Specialist, Lambton Quay

    Kiwibank · 1001-5000 employees

    A bank that helps Kiwi build a stronger financial future through smart advice and solutions.

    Wellington
    OnsiteFull timeEntry level

    Connecting with customers · Providing financial solutions · Building customer relationships

    Banking or financial services experience; knowledge of lending with Delegated Lending Authority (DLA) advantage; strong communication, attention to detail, and ability to build customer relationships.

    Generous leave
  • Customer service3 days ago

    Customer Service Specialist - part-time, fixed-term - Wellington

    KiwiRail · 1001-5000 employees

    A rail company connecting New Zealanders sustainably, powering economic growth and ensuring vital freight and passenger services run smoothly.

    Wellington
    OnsitePart timeContractNo experience needed

    Coordinating passengers · Assisting ticketing · Providing travel advice

    Exceptional customer service skills, ability to work in fast-paced environment, strong communication, attention to detail, moderate physical fitness for lifting luggage, and availability for 24/7 shift work including weekends and public holidays.

  • Customer service6 days ago

    Customer Information and Escalations Coordinator

    Tiaki Wai · 201-1000 employees

    A council-owned organization managing drinking water, wastewater, and stormwater services across the Wellington region.

    Lower Hutt, Wellington
    $62.9k-$88.8k a yearHybridFull timeEntry level

    Managing complaints · Coordinating incidents · Communicating with stakeholders

    Outstanding customer service and communication skills; experience in administration or operational coordination with disputes resolution or incident management preferred; Microsoft Office Suite proficiency; ability to work on-call afterhours one week per month; legally entitled to work in New Zealand.

    Generous leaveRetirement savings
  • Customer service6 days ago

    Claims Consultant

    Suncorp · 5001+ employees

    A financial services company providing insurance products and services in Australia and New Zealand.

    Wellington+1 more
    OnsiteFull timeEntry level

    Managing claims · Building relationships · Making decisions

    Experience in customer service, claims, insurance, or outcome-focused environment; strong communication, problem-solving, organizational skills; motor or commercial insurance claims experience preferred.

    Generous leaveRetirement savings
  • Customer service6 days ago

    Claims Specialist - Fixed Term

    Aon · 5001+ employees

    A leading insurance broker providing clarity and confidence for insurance decisions.

    Wellington
    HybridFull timeContractEntry level

    Handling client claims · Liaising with stakeholders · Preparing claim records

    Claims background or customer/solution-driven experience with strong administrative skills; call centre or phone experience highly regarded; strong communication, organisational skills, and proficiency with Office products.

    Generous leave
  • Customer service7 days ago

    Conference & Event Coordinator (Part-time)

    QT Wellington · 5001+ employees

    A social accommodation brand redefining travel with premium pods, private rooms, and vibrant communal spaces.

    Wellington
    OnsitePart timeEntry level

    Coordinating events · Managing sales administration · Conducting site inspections

    Previous experience in conference and events coordination or hotel sales support; strong organizational and communication skills; experience with iVvy or similar event management systems preferred; flexibility for on-site events outside standard hours.

    Parental leave
  • Customer service9 days ago

    Customer Experience Associate

    Marloo · 11-50 employees

    An AI partner for financial advisers, helping them focus on clients while automating the rest.

    Wellington
    OnsiteFull timeNo experience needed

    Managing customer inbox · Resolving customer issues · Collaborating with teams

    Customer experience champion with high energy, fast learning, clear communication, sharp prioritization, and comfort using AI tools; financial services experience a bonus.

  • Customer service26 days ago

    Concierge

    Canon Business Services ANZ · 201-1000 employees

    A market leader in business process optimisation and IT services, helping organisations optimise, automate, and transform their operations.

    Wellington
    OnsiteFull timeEntry level

    Greeting visitors · Managing bookings · Supporting facilities

    2+ yrsRequires 2+ years of corporate hospitality or office support experience, intermediate Microsoft Office skills, strong administration, communication, organization, multitasking, and attention to detail.

  • Customer service27 days ago

    Duty Manager

    Travelodge Hotels · 1001-5000 employees

    A hotel brand within TFE Hotels offering hospitality services.

    Wellington
    OnsiteFull timeMid levelManages people

    Exceeding expectations · Leading teams · Welcoming guests

    Natural leadership, empathy, communication, problem-solving, attention to detail, and the ability to exceed guest expectations while coordinating hotel operations and supporting staff.

  • Customer service27 days ago

    Customer Engagement Specialist

    Resolution Life Australasia · 1001-5000 employees

    A life insurer supporting New Zealanders for nearly 150 years, offering personal, business, and employee insurance products.

    Wellington
    HybridFull timeNo experience needed

    Handling enquiries · Processing transactions · Resolving issues

    Experience in contact centre, customer service, banking, insurance, or financial services; excellent communication, problem-solving, accuracy, adaptability, and compliance skills.

    Study support

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