Straight from employers' career sites
38 open roles, 12 posted this week. Apply directly with the employer, and tailor your CV to each one.
Woolworths New Zealand · 5001+ employees
A supermarket chain in New Zealand providing groceries and everyday products.
Providing customer service · Replenishing products · Maintaining store standards
Flexible availability between 4:30pm and 6:30am, strong customer service and interpersonal skills, detail-oriented and proactive, commitment to safety and compliance.
Woolworths Supermarkets · 5001+ employees
A supermarket chain in New Zealand providing groceries and everyday products.
Picking orders · Packing orders · Communicating with departments
Good customer service, teamwork, effective communication, willingness to work on feet for shift duration, and a friendly attitude.
MAS - Medical Assurance Society
Managing member enquiries · Processing invoices and refunds · Following up overdue payments
1+ yr1-3 years' experience in insurance, with experience in credit and/or general administration.
Albany Toyota
ASB Bank
Building client relationships · Identifying financial needs · Facilitating lending transactions
Banking knowledge; lending experience; AML knowledge and experience
Woolworths New Zealand · 5001+ employees
A supermarket chain in New Zealand providing groceries and everyday products.
Supervising team · Filling online orders · Setting daily goals
Customer-first approach, ability to work to tight deadlines, strong communication, attention to detail, and availability for night shifts outside normal trading hours.
Spark New Zealand · 5001+ employees
Aotearoa's largest telecommunications and digital services company helping New Zealand win big in a digital world.
Answering emergency calls · Gathering information · Maintaining procedures
Effective communication, calm under pressure, team player, motivated; no specific experience required; must be based in New Zealand with permanent residency, citizenship, or valid work visa with at least 18 months remaining.
L'affare
Coordinating service requests · Communicating with customers · Processing invoices and orders
Experience in customer service, administration, service coordination, or a similar support role
Tiaki Wai · 201-1000 employees
A council-owned organisation managing drinking water, wastewater, and stormwater services across the Hutt Valley, Porirua, and Wellington.
Building customer experience capability · Leading customer research · Shaping service design
Senior-level experience in customer experience, service design, customer insights or customer strategy; track record establishing, transforming or maturing customer-focused capabilities; expertise in customer research, insight, segmentation and voice-of-customer approaches; service design and customer journey experience; experience integrating customer, digital and operational data; experience building and leading multidisciplinary teams; legally entitled to work long-term in New Zealand or eligible to obtain a working visa
Westpac New Zealand · 1001-5000 employees
A New Zealand bank focused on building a fairer and stronger New Zealand for its people, customers, and communities.
Managing lending journeys · Building relationships · Coaching customers
3+ yrs3+ years banking/lending experience; Level 5 Residential Lending Qualification or working toward it; strong lending, banking product, and regulatory knowledge; excellent communication, negotiation, and problem-solving skills; digital confidence; relationship-building and mentoring experience.
Whānau Āwhina Plunket
Answering supporter enquiries · Processing donations · Maintaining supporter records
2+ yrsAt least two years’ experience in customer service, supporter care, administration or a related role; experience using a CRM or similar system; confidence with Microsoft 365
Sofitel Wellington · 5001+ employees
A hospitality company operating Peppers Bluewater Resort, offering accommodation and dining experiences.
Managing front office · Leading team · Handling guest enquiries
Full NZ working rights; current NZ Manager's Certificate or willingness to obtain; current First Aid Certificate Level 1 or willingness; full driver's licence; Opera Cloud knowledge; supervisory experience preferred; flexibility for weekends, nights, public holidays.
Handling customer enquiries · Resolving banking issues · Guiding digital banking
NZ resident, NZ citizen or Australian citizen
Harvey Norman · 5001+ employees
A leading New Zealand retailer of quality products with outstanding customer service.
Assisting customers · Processing orders · Supporting sales
Strong communication and interpersonal skills; customer-focused with ability to resolve issues; attention to detail; multitasking; flexible availability including weekends; computer literacy with POS systems desirable.
Hutt City Council · 201-1000 employees
A city council building a connected, resilient and inclusive city where all people thrive.
Building community connections · Providing customer service · Supporting events
Passion for customer service, confidence with people of all ages, appreciation of biculturalism, technology confidence, initiative and adaptability.
Tiaki Wai · 201-1000 employees
A council-owned organisation managing drinking water, wastewater, and stormwater services across the Hutt Valley, Porirua, and Wellington.
Managing complaints · Resolving disputes · Leading relationship management
Demonstrated experience dealing with escalated issues and complaints, preferably in case management or complaints resolution; strong customer focus; expert communication; ability to work on-call afterhours 1 week in 5-6 weeks; legally entitled to work in New Zealand.
Gallagher · 5001+ employees
A global insurance brokerage and risk management firm helping clients face risk with confidence.
Managing insurance claims · Processing claim payments · Maintaining claim records
Right to work in New Zealand
Wētā Workshop Ltd · 201-1000 employees
An award-winning film effects experience and retail store offering guided tours and creative merchandise.
Hosting tours · Entertaining guests · Connecting guests to creativity
right to work in New Zealand; satisfactory Ministry of Justice criminal convictions check
Gallagher · 5001+ employees
A global insurance brokerage and risk management firm helping clients face risk with confidence.
Managing claims · Providing customer service · Processing payments
Competent in Microsoft Office; demonstrated customer service and teamwork; previous insurance and claims handling experience preferred; tertiary qualification preferred; must have right to work in New Zealand.
Rydges Wellington · 5001+ employees
A premium lifestyle hotel brand offering unique guest experiences and culinary excellence.
Leading hotel operations · Managing guest experiences · Overseeing front office
Previous Duty Manager or Front Office leadership experience in a hotel; strong hotel operations knowledge; proven team leadership; excellent communication; problem-solving; Opera Cloud knowledge; commitment to exceptional customer service.
Avis Budget Group · 5001+ employees
A car rental company providing vehicle rental and mobility services.
Interacting with customers · Inspecting vehicles · Cleaning vehicles
Full, clean, valid class 1 driver's licence essential; previous experience in retail, hospitality, or customer service; ability to work in fast-paced environment; comfortable using computer systems.
Avis Budget Group · 5001+ employees
A car rental company providing vehicle rental and mobility services.
Interacting with customers · Completing rental transactions · Inspecting and cleaning vehicles
Full, clean, valid class 1 driver’s licence; previous experience in retail, hospitality, customer service or similar roles
Xero · 5001+ employees
A global software company providing cloud-based accounting tools for small businesses.
Providing customer support · Resolving customer cases · Conducting outbound calls
Experience in a service environment working towards service levels and quality targets; proficiency with Microsoft Office or Google Suite
Avis Budget Group · 5001+ employees
A car rental company providing vehicle rental and mobility services.
Interacting with customers · Inspecting vehicles · Cleaning vehicles
Full, clean, valid class 1 driver's licence; previous experience in retail, hospitality, or customer service; ability to work in a fast-paced environment; comfortable using computer systems; ability to follow procedures.
FNZ · 5001+ employees
A global wealth management platform integrating technology with business and investment operations.
Supporting customers · Onboarding new customers · Completing operational tasks
Experience in financial services, operations or retail investing preferred; strong customer focus, communication, problem-solving, attention to detail, and collaboration skills; ability to work with data and spreadsheets.
Lotus People
Guiding customer onboarding · Resolving customer queries · Preparing tax returns
Hands-on customer service experience or a university degree that provides skills to help people confidently and clearly
Minor Hotels · 5001+ employees
A global hotel operator managing a portfolio of properties across multiple brands.
Leading front office team · Welcoming guests · Resolving complaints
3+ yrs3+ years supervisory experience in a hotel or resort; exceptional people management, communication, and customer service skills; legal work eligibility in New Zealand required.
Supporting banking queries · Educating customers digitally · Understanding customer needs
Supporting banking queries · Educating customers digitally · Understanding customer needs
Availability for the fixed 18-hour part-time roster
Tiaki Wai · 201-1000 employees
A council-owned organisation managing drinking water, wastewater, and stormwater services across the Hutt Valley, Porirua, and Wellington.
Resolving customer queries · Triaging and dispatching requests · Providing request updates
First contact customer service experience; experience working with customer service level agreements (SLA); legally entitled to work long-term in New Zealand or eligible to obtain a working visa
There are 38 roles open for customer service jobs in Wellington on the SmartCVs job board, 12 of them posted in the last week, all from employers' own career sites.
Of these, 24 full time, 11 part time and 2 hybrid or remote.
That's 38 of the 396 customer service jobs across New Zealand.
1 ad says the employer will support a visa.
FAQ
Something else on your mind? Email support@smartcvs.ai and a person will reply.
There are 38 roles open for customer service jobs in Wellington on the SmartCVs job board, 12 of them posted in the last week, all from employers' own career sites.
Keep it to two pages, lead with the experience these ads ask for, and use their own words for your skills. Our Customer Service Representative CV example shows a whole CV for this work, with the keywords employers look for.
See the Customer Service Representative CV example
