Customer service jobs in Wellington.

Serving customers · Managing stock · Operating checkout

Passion for customer experience, ability to interact confidently, eagerness to learn, integrity, safety, and flexible availability including late nights, early mornings, and weekends. Minimum age 15.

Responding to enquiries · Preparing quotations · Building customer relationships

2+ yrsAt least 2 years' customer service or administration experience; strong communication and computer literacy including CRM or ERP systems; positive team-oriented approach; commitment to workplace safety.

Managing centre operations · Solving problems · Upselling customers

Experience leading a small team and delivering against targets; strong sales and commercial skills; passion, drive, ownership and resilience.

Handling check-ins · Assisting food service · Processing payments

Previous hospitality experience in Front Office and Food & Beverage preferred; positive attitude, excellent communication, ability to handle multiple priorities, availability for 7-day rotating roster including weekends and evenings; must have working rights in New Zealand.

Coordinating bookings · Preparing quotations · Processing payments

Requires an unrestricted New Zealand driver's licence, customer service and relationship management skills, automotive experience preferred, quotation and repair-cost discussion experience, sales ability, and strong organisation.

Managing bookings · Coordinating repairs · Serving customers

Full New Zealand driver's licence required. Automotive or dealership experience preferred, with strong customer service, communication, administrative, organisational, quotation, sales, and multitasking skills.

Delivering customer service · Completing print jobs · Maximizing sales opportunities

Strong technical ability, computer literacy including MS Office and Adobe Photoshop, attention to detail, communication skills, positive attitude, ability to stand for long periods, and experience in a fast-paced retail environment.

Delivering customer service · Processing transactions · Promoting products

Confidence in delivering warm, personalised customer service; proven track record in customer-facing sales or service; strong attention to detail; adept at learning digital tools; ability to work Monday, Friday, and Saturday 08:30-17:00.

Serving customers · Operating point of sale · Maintaining cleanliness

Excellent customer service and communication skills, flexibility for a 7-day rotating roster including late nights, weekends, and public holidays, and pride in personal appearance.

Leading team · Coaching staff · Managing escalations

Previous experience leading or supervising teams in customer support, contact centre or technical support; experience in 24/7 operational environment; strong customer service, communication, organisational and rostering skills; experience with ticketing systems, call monitoring tools and Microsoft 365; ITIL advantageous.

Managing incidents · Coordinating teams · Conducting post-incident reviews

Proven experience managing major incidents or complex issues, strong stakeholder management, customer service mentality, and ability to lead cross-functional teams in high-pressure situations.

Coordinating emergency communications · Monitoring system performance · Recording incidents

Entry-level role requiring strong communication, composure under pressure, reliability, flexibility for 24/7 rotating roster including nights, weekends, and public holidays, and sound computer skills with competent typing.

Leading hotel operations · Managing guest experiences · Resolving guest issues

Previous Duty Manager or Front Office leadership experience in a hotel; strong hotel operations knowledge; proven team leadership; excellent communication and problem-solving skills; knowledge of hotel systems.

Leading hotel operations · Managing front office · Resolving guest issues

Previous Duty Manager or Front Office leadership experience in a hotel; strong hotel operations knowledge; proven team leadership; excellent communication; problem-solving; Opera Cloud knowledge; commitment to exceptional customer service.

Connecting with customers · Providing financial solutions · Building customer relationships

Banking or financial services experience; knowledge of lending with Delegated Lending Authority (DLA) advantage; strong communication, attention to detail, and ability to build customer relationships.

Coordinating passengers · Assisting ticketing · Providing travel advice

Exceptional customer service skills, ability to work in fast-paced environment, strong communication, attention to detail, moderate physical fitness for lifting luggage, and availability for 24/7 shift work including weekends and public holidays.

Managing claims · Building relationships · Making decisions

Experience in customer service, claims, insurance, or outcome-focused environment; strong communication, problem-solving, organizational skills; motor or commercial insurance claims experience preferred.

Handling enquiries · Preparing records · Monitoring reserves

Claims or customer-service experience in a corporate setting, strong administration, communication, organization, prioritization, problem-solving, autonomy, and proficiency with office software and new systems.

Coordinating events · Managing sales administration · Conducting site inspections

Previous experience in conference and events coordination or hotel sales support; strong organizational and communication skills; experience with iVvy or similar event management systems preferred; flexibility for on-site events outside standard hours.

Managing customer inbox · Resolving customer issues · Collaborating with teams

Customer experience champion with high energy, fast learning, clear communication, sharp prioritization, and comfort using AI tools; financial services experience a bonus.