Customer service jobs in Queenstown.

Interacting with customers · Inspecting vehicles · Cleaning vehicles

Full, clean, valid class 1 driver's licence; previous experience in retail, hospitality, or customer service; ability to work in fast-paced environment; comfortable with computer systems; availability for early mornings, afternoons, nights, weekends, and public holidays.

Leading front office teams · Managing guest arrivals · Resolving guest concerns

Supervisory experience in a hotel front office; extensive hospitality industry experience; flexibility to work weekends and varying schedules

Interacting with customers · Inspecting vehicles · Cleaning vehicles

Full, clean, valid class 1 driver's licence; previous experience in retail, hospitality, or customer service; ability to work in fast-paced environment; comfortable with computer systems; ability to work early mornings, afternoons, nights, weekends, and public holidays.

Managing front office · Supervising team · Handling guest complaints

3+ yrsMinimum 3 years hotel industry experience with strong front office operations; Opera PMS experience; current Manager's Certificate; Microsoft Outlook and Office knowledge; supervisory experience; flexibility for seven-day operation including weekends and holidays.

Serving customers · Stocking shelves · Operating till

Effective communication and English competency, ability to clean, replenish stock, serve customers, execute promotions, work safely, and eligibility to work in New Zealand.

Leading front office team · Managing guest arrivals · Resolving guest concerns

Proven supervisory experience in hotel front office, extensive hospitality background, exceptional customer service, strong time management, professional presentation, flexibility for weekends and varying shifts.

Managing reservations · Driving bookings · Coordinating group bookings

2+ yrsAt least two years' reservations experience in a hotel/resort/premium accommodation, including senior agent or supervisory responsibility; experience with property management systems, channel managers, group bookings, and strong sales and communication skills.

Checking guests in · Providing food service · Handling guest requests

1+ yrAt least 1 year of relevant hospitality experience; food and beverage service experience preferred; availability for 7-day rotating roster including weekends, public holidays and split shifts; physical fitness for labour-intensive operation.

Leading team · Delegating tasks · Delivering guest experiences

Strong leadership skills, ability to take charge of shifts, deliver remarkable guest experiences, create positive relationships, motivate sales, and extensive availability across nights and weekends.

Managing guest information · Presenting briefings · Processing bookings

0.5+ yrsMinimum 6 months guest service or retail experience; strong communication and teamwork; right to work in New Zealand; physical fitness; Microsoft Office proficiency; ability to work weekends and approximately 40 hours per week.

Providing guest services · Managing walker information · Processing bookings

0.5+ yrs6+ months guest service or retail experience; strong communication and teamwork; computer skills including Microsoft Office; physical fitness; right to work in New Zealand; ability to work weekends and approximately 40 hours per week.

Welcoming and checking in · Processing guest check-outs · Resolving guest concerns

Previous experience in a guest service or front office role in hospitality; strong communication and interpersonal skills; proficiency in hotel property management systems and front office procedures; proficiency in English; ability to work flexible hours, including nights, weekends, and holidays

Welcoming arriving guests · Processing guest reservations · Resolving guest issues

Experience delivering high-quality service in a hotel, hospitality, or customer-facing environment; availability to work weekends, public holidays, and varying shifts

Welcoming guests · Providing recommendations · Operating shuttle

1+ yr1+ year concierge or front office experience; full driver's licence held 6+ months; ability to operate 12-seater minivan; flexibility for rotating roster including mornings, evenings, weekends, and public holidays; national police check required.

Overseeing front office · Resolving guest issues · Managing hotel operations

Current Duty Manager's Certificate, previous Front Office experience essential, Opera Cloud experience advantageous, strong leadership and communication skills, flexible availability including evenings, weekends, and public holidays.

Overseeing front office · Resolving guest issues · Managing duty log

Current Duty Manager's Certificate, previous Front Office experience, Opera Cloud experience advantageous, strong leadership and communication skills, flexible availability including evenings, weekends, and public holidays.

Overseeing front office · Resolving guest issues · Managing duty log

Current Duty Manager's Certificate; previous front office experience essential; Opera Cloud experience advantageous; strong leadership and communication; flexible availability including evenings, weekends, and public holidays.

Welcoming arriving guests · Coordinating guest bookings · Handling guest queries

1+ yr1 year of hotel guest services/front office experience; experience using Opera Cloud or another PMS; clean police record; availability for weekends and public holidays

Returning to work · Completing application · Uploading documents

Returning employees must complete application questions, upload CV if seeking promotion, provide updated association memberships, qualifications, licenses, and current visa if applicable.

Assisting parts customers · Sourcing automotive parts · Processing parts orders

Current NZ driver's licence

Providing guest service · Delivering guided tours · Sharing attraction knowledge

2+ yrsMinimum 2 years customer experience; right to legally work in New Zealand

Cleaning vehicles · Preparing vans · Performing inspections

Valid driver's licence and ability to drive a van (plus); availability for irregular schedules, weekends, and holidays; physical stamina for walking, crouching, bending, and standing; attention to cleanliness; communication skills; immediate availability.

Processing check-ins · Handling guest requests · Resolving complaints

3+ yrsMinimum 3 years relevant hospitality experience or a hospitality diploma plus 1 year experience; ability to work rostered shifts including weekends and public holidays; strong communication and professionalism.

Delivering customer service · Providing activity information · Assisting Skyline guests

Exceptional customer service skills; strong communication and interpersonal skills; good physical fitness; right to legally work in New Zealand

Managing overnight reservations · Processing guest payments · Reconciling tills and floats

Exposure to security procedures and emergency response protocols; proficiency with Microsoft Office; excellent verbal and written communication

Managing guest arrivals · Supporting food and beverage · Maintaining cleanliness

Previous hospitality experience in front office or food and beverage; strong communication and interpersonal skills; ability to multitask; physical fitness; positive attitude and attention to detail.

Managing reservations · Processing payments · Conducting security patrols

Knowledge of property management systems (e.g., Opera, RMS) and financial reconciliation preferred; exposure to security procedures; proficient with Microsoft Office; excellent communication skills.