Straight from employers' career sites

Customer service jobs in Auckland.

164 open roles, 56 posted this week, most paying $56k to $66k a year. Apply directly with the employer, and tailor your CV to each one.

  • Customer service18 hours ago

    Retail Assistant - Replenishment

    Woolworths Supermarkets · 5001+ employees

    A supermarket chain in New Zealand providing groceries and everyday products.

    Auckland
    OnsitePart timeNo experience needed

    Providing customer service · Replenishing products · Maintaining store standards

    Provide excellent customer service, replenish products, maintain store presentation, uphold safety protocols, and have flexible availability between 4:30pm and 6:30am.

  • Customer service18 hours ago

    Retail Assistant - Replenishment

    Woolworths Supermarkets · 5001+ employees

    A supermarket chain in New Zealand providing groceries and everyday products.

    Auckland
    OnsitePart timeNo experience needed

    Replenishing products · Assisting customers · Maintaining store standards

    Provide excellent customer service, replenish products, maintain store presentation, flexible availability between 4:30pm and 6:30am, strong communication and interpersonal skills.

  • Customer serviceYesterday
    Auckland
    Full time

    Resolving customer issues · Maintaining customer records · Investigating customer claims

    2+ yrsHigh school certificate; 2 years of work experience in a customer service role

    Study support
  • Customer service2 days ago

    Duty Manager

    Travel + Leisure Co. · 5001+ employees

    A leading vacation ownership and travel membership company with a global portfolio of resort and lifestyle travel brands.

    Auckland
    OnsiteFull timeMid levelManages people

    Managing front office · Leading team · Resolving guest issues

    3+ yrsProven front office supervisory experience (3 years desirable), knowledge of hotel property management systems (Opera preferred), excellent communication, computer and Microsoft Office proficiency, flexible roster including evenings, weekends, and holidays.

    Generous leaveStudy support
  • Customer service2 days ago
    Auckland
    Part timeEntry level

    Welcoming new students · Briefing students · Conducting room checks

  • Customer service2 days ago

    Senior Manager - Customer Experience, APAC

    Halter · 201-1000 employees

    A technology company enabling farmers and graziers to run productive and sustainable operations through innovative solutions.

    Auckland
    Full timeManages people

    Leading customer support teams · Building enterprise support model · Improving support performance metrics

    Leading multiple customer-facing teams through leaders; 24/7, multi-time-zone or technical support experience; building a team or service model; proactive and reactive support experience; owning support metrics and strategy; strong data skills.

  • Customer service1 day ago

    Online Assistant - LAURA TESTING

    Woolworths New Zealand · 5001+ employees

    A supermarket chain in New Zealand providing groceries and everyday products.

    Auckland
    OnsitePart timeNo experience needed

    Picking orders · Packing orders · Communicating with departments

    Good customer service, teamwork, communication, willingness to work on feet, positive attitude toward health and safety.

  • Customer service2 days ago

    Customer Service Representative (Fixed Term - 12 Months)

    AIA · 5001+ employees

    An insurance and financial services company helping people live healthier, longer, better lives.

    Auckland
    OnsiteFull timeContractEntry level

    Handling customer enquiries · Resolving issues · Building relationships

    Experience delivering exceptional customer service, ideally in a contact centre or financial services; strong communication, attention to detail, problem-solving, resilience, and technology proficiency.

  • Customer service2 days ago

    Customer Support Specialist

    Levno · 11-50 employees

    A high-growth agritech business redefining on-farm monitoring with world-leading technology.

    Auckland
    HybridFull timeNo experience needed

    Helping customers · Solving problems · Managing cases

    No prior experience required; strong communication, problem-solving, and teamwork skills; comfortable with technology; organized and detail-oriented.

  • Customer service2 days ago

    Medical Assistance Coordinator

    Healix International

    Auckland
    Full time

    Handling customer calls · Coordinating assistance cases · Liaising with medical experts

    Experience in an Assistance Coordinator or similar role; good geographical knowledge; native-standard written and spoken English; availability for early, middle and late shifts Monday to Sunday, including Bank Holidays

  • Customer service1 day ago

    Senior Manager - Customer Experience, APAC

    Halter · 201-1000 employees

    A technology company enabling farmers and graziers to run productive and sustainable operations through innovative solutions.

    Auckland
    OnsiteFull timeSeniorManages people

    Leading support teams · Building support strategy · Coaching team leaders

    Experience leading multiple customer-facing teams through other leaders, 24/7 multi-time-zone or technical support environment, building new teams or service models, co-owning strategy, and improving support metrics.

    Parental leaveGenerous leave
  • Customer service1 day ago

    Yard & Drive Thru Team Member

    PlaceMakers · 5001+ employees

    A leading New Zealand building products business focused on supply planning and operational excellence.

    Auckland
    OnsiteFull timeEntry level

    Assisting customers · Processing orders · Operating forklift

    Full NZ Class 1 driver's licence essential; forklift experience with F endorsement desirable; physically fit for heavy lifting; safety-focused; proven experience in timber yard or building supplies environment preferred; legal right to work in NZ indefinitely.

    Retirement savingsStudy support
  • Customer service3 days ago

    Banking Consultant

    ANZ Banking Group Limited · 5001+ employees

    A bank focused on improving financial wellbeing and sustainability of customers.

    Auckland
    OnsiteFull timeEntry level

    Serving customers · Recommending solutions · Supporting digital banking

    Experience delivering outstanding customer service in retail, hospitality, contact centre or service environment; strong communication and trust-building skills; proactive learning; attention to detail; collaborative mindset.

  • Customer service3 days ago

    Customer Service Representative (Fixed Term - 6 Months)

    AIA · 5001+ employees

    An insurance and financial services company helping people live healthier, longer, better lives.

    Auckland
    OnsiteFull timeContractEntry level

    Handling customer enquiries · Resolving issues · Building relationships

    Experience delivering exceptional customer service, ideally in a contact centre or financial services; strong communication, attention to detail, problem-solving, resilience, and technology proficiency.

  • Customer service3 days ago
    Auckland
    Full time

    Supporting banking enquiries · Recommending banking solutions · Educating customers digitally

    Experience delivering customer service in a retail, hospitality, contact centre or service environment.

  • Customer service2 days ago

    Lead Support Representative

    Hato Hone St John · 1001-5000 employees

    A New Zealand healthcare organization providing emergency ambulance services and community health support since 1885.

    Auckland
    HybridPart timeEntry level

    Promoting telecare products · Supporting customer acquisition · Building customer relationships

    Previous customer contact experience, understanding of New Zealand health and social care environment, high attention to detail, ability to work in a high-paced environment, commitment to St John Core Values.

  • Customer service2 days ago

    Copy Centre Specialist - Warehouse Stationery, St Lukes (Part-time)

    Warehouse Stationery · 5001+ employees

    New Zealand's largest general merchandise retailer across The Warehouse, Warehouse Stationery, and Noel Leeming.

    Auckland
    OnsitePart timeNo experience needed

    Providing print services · Assisting customers · Managing copy centre

    Positive attitude, enthusiasm, willingness to learn, attention to detail, strong communication, ability to stand for long periods; retail experience advantageous but not essential.

    Generous leave
  • Customer service2 days ago

    Copy Centre Specialist - Warehouse Stationery, Royal Oak

    Warehouse Stationery · 5001+ employees

    New Zealand's largest general merchandise retailer across The Warehouse, Warehouse Stationery, and Noel Leeming.

    Auckland
    OnsiteFull timeNo experience needed

    Providing print services · Assisting customers · Managing copy centre

    Positive attitude, attention to detail, strong communication, willingness to learn; retail experience and ability to stand for long periods advantageous but not essential.

    Generous leave
  • Customer service3 days ago

    Ferrari Showroom Receptionist

    Continental Car Services Ltd · 5001+ employees

    An exclusive Ferrari dealership in New Zealand offering premium sports cars and high-performance vehicles.

    Auckland
    OnsiteFull timeEntry level

    Welcoming guests · Managing enquiries · Providing administrative support

    Previous experience in reception, customer service, hospitality, or administration; exceptional communication and organizational skills; full driver licence; technology savvy; Monday to Friday 8:30am-5:00pm.

  • Customer service4 days ago

    Spa Receptionist

    Pullman Hotels & Resorts · 5001+ employees

    A hospitality company operating Peppers Bluewater Resort, offering accommodation and dining experiences.

    Auckland
    Full time

    Delivering personalised guest service · Managing treatment bookings · Recommending spa treatments

    Previous experience in a spa, beauty, or hospitality environment; flexibility to work a rotating roster, including weekends, public holidays and evening shifts

    Parental leave
  • Customer service5 days ago

    Customer Service Operations Analyst

    Les Mills International · 201-1000 employees

    A global fitness company creating a fitter planet through group exercise programs and digital subscriptions.

    Auckland
    HybridFull timeMid level

    Handling escalations · Coaching colleagues · Improving processes

    Solid hands-on customer service experience, handling complex enquiries and technical escalations, preferably in digital product/SaaS/subscription environment; experience with Freshdesk or Zendesk, Jira, and supporting colleagues through coaching and training.

    Parental leave
  • Customer service4 days ago

    Banking Assistant, Newmarket

    Kiwibank · 1001-5000 employees

    A New Zealand bank focused on making Kiwis better off.

    Auckland
    InternshipSenior

    Processing banking transactions · Answering account queries · Guiding digital banking

  • Customer service4 days ago

    Customer Service Representative | Contact Centre | Fixed Term

    Westpac New Zealand · 1001-5000 employees

    A New Zealand bank focused on building a fairer and stronger New Zealand for its people, customers, and communities.

    Auckland
    Full time

    Handling customer enquiries · Resolving banking enquiries · Connecting customers with specialists

  • Customer service4 days ago
    Auckland
    Part time

    Welcoming guests · Completing check-ins · Handling guest concerns

    Previous experience in hotel front office, guest services, reservations, hospitality or a customer-facing role; high English comprehension; flexibility to work a rotating roster including mornings, afternoons, weekends and public holidays; existing New Zealand work rights

  • Customer service4 days ago

    Concierge Supervisor

    Pullman Hotels & Resorts · 5001+ employees

    A hospitality company operating Peppers Bluewater Resort, offering accommodation and dining experiences.

    Auckland
    Full timeManages people

    Supervising concierge operations · Assisting guest arrivals · Coaching concierge team

    Full New Zealand Driver Licence; previous experience in a Concierge, Front Office, or guest services leadership role within a hotel; knowledge of Auckland attractions, tourism, dining and local events; exceptional written and verbal communication skills

  • Customer service4 days ago
    Auckland
    Full time

    Handling complex escalations · Coaching customer service colleagues · Improving support processes

    Hands-on customer service experience

    Parental leave
  • Customer service4 days ago

    Banking Assistant, Sylvia Park

    Kiwibank · 1001-5000 employees

    A New Zealand bank focused on making Kiwis better off.

    Auckland
    InternshipSenior

    Processing banking transactions · Assisting customer queries · Maintaining accurate records

  • Customer service3 days ago

    Case Coordinator

    Aon Corporation · 5001+ employees

    A global professional services firm providing risk, retirement, and health solutions.

    Auckland+2 more
    OnsiteFull timeEntry level

    Contacting injured workers · Supporting case managers · Administering claims

    Experience in customer service, call centre, medical admin, or coordination; computer savvy in MS Office; ability to manage multiple contact points; attention to detail; previous ACC experience preferred.

    Generous leave

About customer service jobs in Auckland

There are 164 roles open for customer service jobs in Auckland on the SmartCVs job board, 56 of them posted in the last week, all from employers' own career sites.

Of these, 130 full time, 30 part time and 10 hybrid or remote.

Where the ad shows a salary, most pay $56k to $66k a year.

That's 164 of the 396 customer service jobs across New Zealand.

FAQ

Questions, answered.

Something else on your mind? Email support@smartcvs.ai and a person will reply.

How many customer service jobs in Auckland are there right now?

There are 164 roles open for customer service jobs in Auckland on the SmartCVs job board, 56 of them posted in the last week, all from employers' own career sites.

How much do customer service jobs in Auckland pay?

Where the ad shows a salary, most customer service jobs in Auckland pay $56k to $66k a year. Not every ad shows one, so check each job, and use the Salary filter to see only the ones that do.

How do I write a CV for customer service jobs?

Keep it to two pages, lead with the experience these ads ask for, and use their own words for your skills. Our Customer Service Representative CV example shows a whole CV for this work, with the keywords employers look for.

See the Customer Service Representative CV example