Customer service jobs in Auckland.

Resolving complaints · Mentoring coordinators · Training partners

Experience in a structured, fast-paced role; managing a team and delivering KPI outcomes; meeting deadlines; high-volume role; senior leadership experience over 24 months; strong systems and processes; Microsoft Office especially Outlook intermediate to advanced; excellent communication.

Overseeing reservations · Managing bookings · Maximizing revenue

Previous hotel reservations, front office, revenue or operations experience; Opera Cloud PMS or similar; strong distribution, inventory and rate management; group booking experience; leadership and training skills; flexible availability including weekends and holidays.

Managing appointments · Responding to enquiries · Processing payments

Previous dental, healthcare, or administration experience preferred; exceptional customer service; clear English communication; strong computer literacy; NZ resident in Auckland CBD or surrounding suburbs; ability to commute to St Heliers.

Serving customers · Stocking shelves · Operating till

Effective communication in English, friendly and energetic, ability to clean, replenish stock, serve customers, execute promotions, follow safe work practices, and eligibility to work in New Zealand.

Providing customer service · Processing deliveries · Maintaining store presentation

Provide excellent customer service, support daily store operations, maintain store presentation, and uphold safety and compliance standards.

Managing front desk · Assisting guests · Ensuring compliance

1+ yr12+ months front office duty manager experience; LCQ and Managers Licence required; First Aid preferred; Opera cloud experience preferred; right to work in NZ; availability for AM, PM, and weekend shifts.

Contacting injured workers · Supporting case managers · Administering claims

Background in customer service, call centre, medical admin, or coordination; computer savvy in MS Office; attention to detail; empathy; willingness to learn; full training provided.

Contacting customers · Monitoring reports · Supporting harm minimisation

Customer service experience, confidence communicating in sensitive situations, strong organisation and record-keeping, Microsoft Office proficiency, genuine interest in supporting people at risk of gambling harm, and minimum age 18.

Welcoming visitors · Managing registrations · Coordinating meeting rooms

2+ yrs2+ years corporate hospitality, events or reception experience; high presentation standard; multitasking and organizational skills; intermediate MS Office; strong communication and administration skills; eligibility to work in New Zealand.

Leading fitness team · Managing operations · Developing programmes

NZ-recognised qualification in Fitness, Sport or Recreation; current REPs registration; current First Aid certificate; proven people leadership experience in health and fitness; flexibility to work early mornings, evenings, weekends, and public holidays.

Managing insurance claims · Liaising with clients · Delivering settlement outcomes

3+ yrsAt least 3 years property claim experience, customer service experience, excellent communication, organizational and problem-solving skills, IT competency, and flexibility.

Delivering customer service · Merchandising products · Supporting team

No prior experience required; must be reliable, collaborative, and customer-focused with a can-do attitude.

Booking service work · Advising customers · Coordinating workflow

Previous experience in a service advisor or customer-facing role, strong communication and organisational skills, computer proficiency, and a solutions-focused approach.

Checking in guests · Handling reservations · Providing recommendations

Demonstrated high-quality service in hotel, hospitality, or customer-facing environment; excellent communication; polished presentation; ability to work weekends, public holidays, and varying shifts; working rights in Australia or New Zealand.

Delivering customer support · Explaining investment concepts · Maintaining customer records

1+ yr1+ years SaaS customer support or NZ financial services experience; hands-on experience with Intercom or similar CX platforms; strong communication; data analysis skills; flexible and mission-driven.

Delivering customer support · Explaining investment concepts · Managing complaints register

3+ yrs3+ years SaaS customer support or success experience; NZ financial services experience; hands-on with Intercom or similar CX platforms; strong communication; analytical; AI and automation experience; AML/CFT compliance knowledge.

Providing customer service · Supporting operations · Coordinating with contractors

Available to work weekends and public holidays; customer service, retail, or hospitality experience preferred; confident using Microsoft Office and learning new systems; strong communication and organizational skills.

Providing customer service · Supporting operations · Coordinating with contractors

Available to work weekends and public holidays regularly; customer service, retail, or hospitality experience preferred; confident using Microsoft Office and learning new systems; strong communication and organizational skills.

Handling service requests · Maintaining service knowledge · Managing client interactions

Passion for helping others, outstanding communication skills, commitment to quality standards, attention to detail, teamwork, adaptability to multiple systems.

Managing shifts · Supervising staff · Handling cash

NCEA Level 1 Mathematics or equivalent; people management skills; cash handling; good communication; leadership; customer focus; ability to multi-task; responsible and dependable; honest; team player.

Resolving customer calls · Logging service calls · Dispatching technicians

Previous contact centre experience, outstanding customer service, strong communication and active listening, multitasking, professional phone manner, conflict resolution skills, and right to work in New Zealand.

Serving customers · Picking orders · Loading trucks

Genuine passion for customer service, teamwork, accuracy, attention to detail, open communication, and a current forklift licence preferred but not essential. Must be 15 or over.

Delivering customer support · Resolving technical issues · Processing customer enquiries

Experience using CRM platforms, customer service systems or ticketing tools; strong customer service experience with excellent written and verbal communication; ability to troubleshoot and resolve issues; experience across phone, email and chat; strong multi-tasking; Microsoft Excel and Word proficiency; current New Zealand working rights.

Engaging customers · Identifying solutions · Documenting interactions

Customer-facing experience with phone and written interactions; strong communication, problem-solving, and computer literacy; legal right to work in New Zealand.

Troubleshooting technical issues · Managing support tickets · Documenting solutions

Experience in customer-facing role (application support, technical support, help desk); excellent communication; ability to explain technical concepts; strong computer skills; right to work in New Zealand; criminal record/background check.

Processing payments · Checking guests in and out · Running night audit

Accounting and mathematics skills, cash handling experience, computer literacy with PMS software, strong verbal communication, customer service experience, and knowledge of hotel operations.

Stock taking · Picking orders · Maintaining workspace

Must be eligible to work in New Zealand; physically fit; good customer service and communication skills; warehouse experience ideal but not essential.

Managing service enquiries · Coordinating bookings · Processing invoices

Experience in automotive service or customer service, excellent communication and organizational skills, high computer literacy, ability to work under pressure, and strong attention to detail.

Welcoming customers · Driving sales · Handling inquiries

Relevant customer service experience, fluent English, computer literacy, full current driver's license, flexible for rotating roster including weekends.

Serving customers · Stocking shelves · Operating till

Effective communication in English, friendly and energetic, ability to clean, replenish stock, serve customers, execute promotions, follow safety procedures, and eligibility to work in New Zealand.