Customer service jobs in Auckland.

Resolving customer enquiries · Managing complaints · Explaining products

2+ yrs2+ years customer service or customer success experience, ideally in financial services; hands-on CRM and support platform experience (HubSpot or Intercom); working understanding of investing, managed funds, and KiwiSaver; strong written communication and record keeping.

Handling service requests · Maintaining client records · Completing project tasks

Responding to enquiries · Preparing hire quotes · Coordinating with branches

Experience handling customer enquiries by phone and email; strong verbal and written communication; customer-first mindset; problem-solving and negotiation skills; Microsoft Office proficiency; attention to detail; ability to multitask and adapt; Saturday availability required.

Engaging with customers · Processing transactions · Updating customer details

No previous banking experience necessary; customer service experience preferred; willingness to learn and grow; ability to work 22 hours per week in a fast-paced role.

Welcoming and assisting guests · Processing reservations · Reconciling cashier floats

Previous customer service experience; confidence using computer systems; full, clean New Zealand driver licence or overseas equivalent

Supervising staff · Managing time · Training employees

People management skills, customer focus, excellent communication, ability to work rostered shifts, honesty, reliability, positive attitude; preferred customer service experience.

Evolving global support strategy · Leading regional customer teams · Managing global escalations

Experience leading customer support teams at scale in a fast-growing company, including frontline and escalation teams and leaders who lead other leaders

Answering customer enquiries · Following up deliveries · Maintaining customer records

Full NZ work rights with no restrictions or student visa; ability to clear a Ministry of Justice Criminal History Check

Delivering swim lessons · Providing customer service · Assisting with bookings and administration

Strong swimming ability; willingness to complete First Aid training; satisfactory police vetting; pre-employment drug test

Processing reservations · Answering guest enquiries · Upselling hotel stays

1+ yrMinimum 1 year of Reservation/Front Office experience; expert knowledge of Opera; familiarity with Accor ResWeb and DataWeb

Overseeing front office operations · Managing guest feedback · Leading team performance

Previous front office leadership or supervisory experience in a 5-star hotel; strong leadership, communication, and problem-solving skills; full flexibility for rotating roster including mornings, evenings, weekends, and public holidays; valid work rights in New Zealand.

Processing customer orders · Coordinating order deliveries · Resolving customer enquiries

Full, unrestricted working rights in New Zealand

Processing orders and quotes · Recommending steel solutions · Providing customer service

Leading onboarding teams · Managing deployment operations · Driving customer adoption

Proven experience building high-performing onboarding or field rollout organizations, leading teams across countries and time zones, commercial acumen, strong planning instincts, and ability to move between farm and boardroom contexts.

Troubleshooting technical issues · Installing hardware and software · Driving service sales

Strong technical knowledge of computers and related products; excellent customer service and communication; full clean NZ driver's licence; ability to work weekends and public holidays; retail experience and IT certifications desirable.

Providing customer service · Operating photo equipment · Editing images

Customer service and creative skills; confident with computers and imaging technology; availability for weekends and public holidays; full training provided; Photoshop or image processing experience desirable.

Responding to customer enquiries · Processing customer orders · Building customer relationships

Positive attitude, strong communication and problem-solving skills, attention to detail, teamwork, and intermediate computer skills desirable; full training provided.

Managing accounts · Supporting customers · Driving growth

Open to Kotahi internal employees only.

Welcoming customers · Responding to enquiries · Processing bookings and payments

Face-to-face customer service experience; cash handling and transaction processing experience; current First Aid certificate

Providing reception service · Responding to enquiries · Completing property administration

Investigating complex cases · Resolving customer escalations · Coordinating delivery solutions

2+ yrs2+ years' experience with Salesforce; sound knowledge of Microsoft Office Suite, Word and Excel

Serving customers · Stocking shelves · Operating till

Effective communication in English, friendly and energetic, ability to clean, replenish stock, serve customers, execute promotions, work safely, and eligibility to work in New Zealand.

Serving customers · Operating store · Maintaining cleanliness

Effective communication skills with competency in English (reading, writing, speaking); friendly, energetic, approachable; team player; eligibility to work in New Zealand.

Managing service bookings · Coordinating with technicians · Managing parts inventory

Experience in automotive service, parts or customer service; strong communication and organisational skills; full New Zealand driver licence; basic mechanical knowledge preferred; 40 hours per week Monday to Friday.

Managing customer portfolios · Advising on workflows · Supporting customer retention

Experience working in a veterinary practice or clinical setting, with a solid understanding of day-to-day practice operations

Responding to inquiries · Resolving issues · Logging interactions

High school diploma or equivalent; excellent communication and problem-solving skills; experience with CRM systems like Zendesk or Salesforce; ability to multitask and work under pressure.

Supporting veterinary customers · Solving technical issues · Delivering training webinars

Excellent communication skills, problem-solving mindset, flexibility with shifts (6am-3pm or 10am-7pm) and weekend rostering every 4-5 weeks.

Assisting passengers · Handling check-in · Resolving complaints

Must be 18+, NZ resident or have unlimited work rights in NZ/Australia, valid NZ driver's license, fluent English, intermediate software skills, physically capable of handling baggage and operating wheelchairs.

Welcoming guests · Processing customer bookings · Supporting cleaning and maintenance

Customer service and administrative/reception experience; cash-handling experience; advanced computer literacy; hospitality/tourism experience; practical cleaning or maintenance background; restricted driver licence