Straight from employers' career sites

Customer service jobs in Auckland.

62 open roles, 23 posted this week, most paying $53k to $73k a year. Apply directly with the employer, and tailor your CV to each one.

  • Customer service9 days ago

    Assistant Manager - Front Office

    Accor · 5001+ employees

    A global hotel operator providing hospitality and accommodation services.

    Manukau, Auckland
    OnsiteFull timeMid levelManages people

    Managing front office · Leading team · Ensuring guest satisfaction

    2+ yrs2-3 years hotel front office experience, Opera PMS proficiency, strong leadership and communication, full clean driver's license, current Manager's Certificate, availability for rotating shifts.

  • Customer service9 days ago

    Customer Care Team Member's - Christmas Casuals

    Mighty Ape · 51-200 employees

    New Zealand's favourite destination for games, tech, toys and more.

    Silverdale, Auckland
    OnsitePart timeTemporaryEntry level

    Assisting customers · Resolving shipping issues · Processing returns

    1+ yr1+ year customer service experience; strong written and verbal communication; ability to work in fast-paced environment; familiarity with Zendesk, Asana, and Salesforce preferred.

  • Customer service9 days ago

    Relationship Officer

    McMillan Shakespeare Group · 1001-5000 employees

    A trusted provider of salary packaging, novated leasing, disability plan management, asset management and related financial products and services.

    Albany, Auckland
    HybridFull timeEntry level

    Maintaining client relationships · Preparing quotations · Managing fleet data

    Advanced Microsoft Excel and Microsoft Applications proficiency; digital and email marketing software skills; solid client support experience; tertiary business qualification preferred; full current driver's licence; background checks including criminal history and ASIC checks.

    Parental leaveGenerous leaveRetirement savings
  • Customer service9 days ago

    Retail & Ticketing Team

    Good Planet · 11-50 employees

    A family-owned visitor destination offering pick-your-own strawberries, food, retail, outdoor attractions, and seasonal experiences.

    Auckland
    OnsitePart timeSeasonalEntry level

    Serving customers · Operating cash registers · Assisting visitors

    Experience in customer-facing roles (retail, hospitality, tourism) preferred; full availability over holiday periods; legal right to work in New Zealand; some roles require hospitality experience.

  • Customer service10 days ago

    Customer Success Account Manager - New Zealand

    Microsoft · 5001+ employees

    A technology company providing cloud platforms, software, and artificial intelligence solutions.

    Auckland+1 more
    HybridFull timeSenior

    Managing customer relationships · Driving cloud adoption · Orchestrating collaboration

    5+ yrs5-10 years managing IT solution delivery; strong relationship building; broad Microsoft technology understanding; program management; account planning; collaboration and communication skills.

  • Customer service10 days ago

    Guest Service Agent

    Adina Hotels · 1001-5000 employees

    A hotel brand within TFE Hotels offering hospitality services.

    Auckland
    OnsiteFull timeNo experience needed

    Assisting guests · Managing admin · Providing local advice

    Passionate about guest service, strong communication and organizational skills, ability to provide local recommendations, positive attitude, and flexibility.

  • Customer service10 days ago

    Receptionist - Les Mills Hutt City

    Les Mills · 201-1000 employees

    A global fitness company creating digital experiences and programs to create a fitter planet.

    Takapuna, Auckland
    OnsitePart timeEntry level

    Welcoming members · Enrolling prospects · Handling reception duties

    Experience in a similar reception role, excellent communication skills, confidence meeting new people, immaculate grooming, and a commitment to a healthy lifestyle.

  • Customer service12 days ago

    Customer Success Manager

    AskNicely · 51-200 employees

    An AI-powered customer experience platform for multi-location service businesses.

    Auckland
    OnsiteFull timeEntry level

    Managing customer relationships · Driving product adoption · Identifying growth opportunities

    2+ yrs2+ years in Customer Success, Customer Support, or CX Consulting within SaaS/Enterprise Software; proven strategic advisory, risk management, executive communication, and customer-first mindset.

    Parental leaveGenerous leaveStudy support
  • Customer service12 days ago

    Case Manager

    Asteron Life New Zealand · 1001-5000 employees

    A life insurer supporting New Zealanders for nearly 150 years, offering personal, business, and employee insurance products.

    Auckland+1 more
    OnsiteFull timeMid level

    Managing disability claims · Assessing medical information · Supporting recovery

    Previous experience managing disability claims; strong communication and relationship-building skills; ability to assess medical, financial, and occupational information; understanding of medical terminology; full working rights; police and credit checks.

  • Customer service13 days ago

    Supporter Care Coordinator

    Blind Low Vision NZ · 201-1000 employees

    A non-profit organization supporting blind and low vision New Zealanders through fundraising and supporter engagement.

    Auckland
    OnsiteFull timeMid level

    Managing supporter interactions · Processing donations · Maintaining records

    3+ yrsBachelor's degree or equivalent experience, or 3+ years administration experience; 3+ years in supporter care, fundraising operations, or customer service; Salesforce or similar CRM; strong communication and organizational skills.

    Generous leave
  • Customer service13 days ago

    ReBIRD Specialist

    Arc'teryx · 5001+ employees

    A premium outdoor brand creating apparel, footwear, equipment, and accessories for sports and adventure.

    Auckland
    OnsiteFull timeEntry level

    Performing product repairs · Providing technical guidance · Training store teams

    1+ yrAt least one year of experience in retail leadership, specialist retail services, technical customer service, repair services, or comparable role; strong hands-on technical capability ideally involving sewing or garment repair; ability to train and coach others; strong communication and organizational skills.

    Parental leave
  • Customer service13 days ago

    Case Manager

    AIA New Zealand · 5001+ employees

    A financial services organization helping people live healthier, longer, better lives across Asia-Pacific.

    Auckland
    OnsiteFull timeEntry level

    Managing claims · Developing rehabilitation plans · Building stakeholder relationships

    Experience in claims processing, case management, or related customer-focused environment; strong communication, decision-making, organizational skills; ability to interpret policy, procedural, financial, and medical information.

  • Customer service13 days ago

    Customer Banking Specialist

    Bank of New Zealand · 5001+ employees

    A New Zealand bank focused on serving customers well and helping communities prosper.

    Howick, Auckland+1 more
    OnsiteFull timeNo experience needed

    Engaging with customers · Processing transactions · Updating customer details

    No previous banking experience necessary; customer service experience preferred; willingness to learn; ability to work Thursday to Monday shift.

    Generous leave
  • Customer service15 days ago

    Customer Services Consultant (Full-Time)

    Avis Budget Group · 5001+ employees

    A car rental provider operating at Christchurch Airport, part of Avis Budget Group.

    Auckland
    $25.63 an hourOnsiteFull timeEntry level

    Greeting customers · Processing rentals · Inspecting vehicles

    Full, clean, valid class 1 driver's licence; previous experience in retail, hospitality, customer service, sales or similar; ability to work fast-paced environment; comfortable with computer systems and handheld devices; availability for rotating roster including early mornings, nights, weekends, and public holidays.

    Retirement savings
  • Customer service17 days ago

    Party Host

    Zone Bowling · 1001-5000 employees

    An entertainment venue brand delivering fun experiences through arcade, bowling, and parties.

    Manukau, Auckland
    OnsiteFull timeNo experience needed

    Hosting parties · Engaging guests · Delivering experiences

    Seeks an enthusiastic, positive team player with a strong sense of humor, hard-working attitude, and commitment to delivering remarkable guest experiences.

    Retirement savings
  • Customer service20 days ago

    Customer Success Team Lead

    Kernel Wealth · 11-50 employees

    A New Zealand fintech providing accessible investment products and tools to help people grow and manage wealth.

    Auckland
    HybridFull timeMid levelManages people

    Leading teams · Resolving escalations · Supporting customers

    Experience leading customer-facing teams, coaching and people management, senior hands-on customer support, escalation handling, CRM platforms, clear communication, and New Zealand work authorization; financial services experience preferred.

    Parental leave
  • Customer service20 days ago

    Farro Ambassadors

    Farro Fresh · 201-1000 employees

    Auckland's most mouthwatering food market, an iconic NZ-owned and operated growing business.

    Auckland
    OnsiteFull timeMid level

    Serving deli products · Maintaining displays · Supporting customers

    Previous deli or food service experience, fresh food knowledge, strong communication and time management, attention to detail, high presentation standards, and collaborative customer service skills.

    Generous leave
  • Customer service21 days ago

    Account Manager

    Entain · 5001+ employees

    A global wagering and entertainment company using technology and data to create customer experiences.

    Auckland
    HybridFull timeMid level

    Managing accounts · Hosting events · Building relationships

    3+ yrsAt least 3 years in customer relationship management, account management, hospitality, premium client services, or similar; strong organization, sports and racing knowledge, and event experience required.

  • Customer service22 days ago

    Trade Counter - Albany - FIXED TERM

    Anzor · 51-200 employees

    A New Zealand-owned supplier of stainless steel fasteners and fittings serving engineering, building, marine, and dairy industries.

    Auckland
    OnsiteFull timeTemporaryNo experience needed

    Serving customers · Packing orders · Checking orders

    Customer service skills, positive attitude, physical fitness, honesty, and reliability required. Customer service or retail experience is ideal but not essential. Must be eligible to work in New Zealand.

    Study support
  • Customer service23 days ago

    Customer Service Manager

    IWG plc · 5001+ employees

    A global provider of flexible workspaces and business centres.

    Auckland
    $58k-$70k a yearOnsiteFull timeMid levelManages people

    Managing centres · Giving tours · Upselling services

    Experience leading a small team against targets, preferably in flexible workspace, retail, restaurant, or another customer-focused site; strong sales, commercial, ownership, drive, and resilience.

    Generous leave
  • Customer service23 days ago

    Customer Support Specialist

    Tourism Holdings Limited · 1001-5000 employees

    A leading provider of holiday vehicles for rent and sale, operating under various brands across multiple countries.

    Auckland
    OnsiteFull timeTemporaryEntry level

    Supporting guests · Troubleshooting vehicles · Managing cases

    Customer service and complaint resolution experience, strong phone and written communication, multitasking, problem-solving, attention to detail, and confidence using Outlook, Excel, and CRM platforms.

  • Customer service23 days ago

    Customer Delivery Representative

    Bluecurrent · 201-1000 employees

    A smart metering and digital solutions provider helping organizations make better energy decisions.

    Auckland+1 more
    HybridFull timeEntry level

    Resolving queries · Coordinating tasks · Investigating issues

    Experience in customer service, call centre, administration, or fast-paced operations; Microsoft Office skills; strong communication, organization, multitasking, problem-solving, and KPI/SLA management abilities.

  • Customer service23 days ago

    Customer Care Representative

    DKSH · 5001+ employees

    A market expansion services provider connecting businesses with products, services, and insights across Asia and beyond.

    Auckland+1 more
    $37.7k a yearOnsitePart timeNo experience needed

    Processing orders · Resolving claims · Providing administration

    Previous FMCG, logistics, warehousing, customer service, or administration experience preferred. Requires Microsoft Excel, Word, and SAP skills, attention to detail, deadline management, and methodical work.

  • Customer service26 days ago

    Seasonal Guest Experience Lead | Newmarket October '26 to March '26

    lululemon · 5001+ employees

    An innovative performance apparel company for yoga, running, training, and other athletic pursuits.

    Newmarket, Auckland
    OnsitePart timeSeasonalEntry levelManages people

    Leading floor · Educating guests · Coaching team

    1+ yrRequires 1 year of retail or customer experience and experience leading, mentoring, or delegating. Must be legally authorized to work locally and have reliable transportation to the store.

    Generous leave
  • Customer service26 days ago

    New Zealand: Store Clerk - Auckland (Casual)

    The Church of Jesus Christ of Latter-day Saints · 5001+ employees

    A religious organization supporting worship, service, education, and community activities worldwide.

    Auckland
    OnsitePart timeTemporaryNo experience needed

    Serving customers · Preparing merchandise · Processing returns

    Secondary school diploma or equivalent; basic math, reading, computer, and cashiering skills; communication skills; ability to follow procedures, work scheduled Saturdays and holidays, and lift up to 15 kg.

  • Customer service26 days ago

    Guest Experience & Education Host

    SEA LIFE · 5001+ employees

    An iconic Auckland aquarium attraction offering unique guest experiences with marine life.

    Auckland
    OnsitePart timeTemporaryNo experience needed

    Delivering animal talks · Creating guest experiences · Developing marine knowledge

    Strong communication and guest-service skills; ability to engage with children and families; physically able to stand and present for extended periods; willing to complete criminal records check and child-safety screening; experience in education or tourism preferred.

  • Customer service26 days ago

    Enterprise Customer Success Manager

    IDEXX · 5001+ employees

    An innovation leader in veterinary software, developing cloud-based platforms and applications for the veterinary industry.

    Auckland
    HybridFull timeEntry level

    Managing accounts · Driving adoption · Leading reviews

    2+ yrs2+ years in customer success, account management, or implementation in software or SaaS; enterprise relationship management, analytical, communication, presentation, and issue-resolution skills required.

    Retirement savings
  • Customer service26 days ago

    Customer Success Manager, Strategic

    ezyVet · 5001+ employees

    An innovation leader in veterinary software, developing cloud-based platforms and applications for the veterinary industry.

    Auckland
    HybridFull timeMid level

    Managing portfolios · Coaching customers · Resolving issues

    Veterinary practice or clinical experience, strong written and verbal communication, consultative coaching, organization, technical troubleshooting, and ability to manage customer portfolios; ezyVet experience is a bonus.

    Retirement savings
  • Customer service27 days ago

    Rental Service Agent - Auckland

    Indie Campers · 201-1000 employees

    A campervan marketplace making road trips accessible through digital booking and customer-centric services.

    Auckland+1 more
    OnsiteFull timeEntry level

    Welcoming guests · Cleaning campervans · Processing payments

    Customer service experience desirable; fluent English, New Zealand work eligibility, valid driver's licence, campervan driving confidence, weekend and public holiday availability, organization, responsibility, and problem-solving skills required.

    Study support
  • Customer service27 days ago

    Ocean Freight Customer Service Representative

    Toll Group · 5001+ employees

    A global logistics company moving businesses and communities through road, rail, sea, and air.

    Mangere, Auckland+4 more
    OnsiteFull timeEntry level

    Coordinating shipments · Supporting customers · Managing exceptions

    1+ yrRequires 1–3 years of ocean freight operations or customer service experience, freight management system experience, Microsoft Office proficiency, regulatory knowledge, strong organization, communication, and problem-solving skills.

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