Customer service jobs in New Zealand.

Managing appointments · Processing payments · Supporting retail

Customer service, sales, reception, administration, or similar experience; strong communication, organization, reliability, prioritization, and Microsoft 365 proficiency.

Processing orders · Resolving claims · Providing administration

Previous FMCG, logistics, warehousing, customer service, or administration experience preferred. Requires Microsoft Excel, Word, and SAP skills, attention to detail, deadline management, and methodical work.

Leading floor · Educating guests · Coaching team

1+ yrRequires 1 year of retail or customer experience and experience leading, mentoring, or delegating. Must be legally authorized to work locally and have reliable transportation to the store.

Serving customers · Preparing merchandise · Processing returns

Secondary school diploma or equivalent; basic math, reading, computer, and cashiering skills; communication skills; ability to follow procedures, work scheduled Saturdays and holidays, and lift up to 15 kg.

Delivering animal talks · Creating guest experiences · Developing marine knowledge

Strong communication and guest-service skills; ability to engage with children and families; physically able to stand and present for extended periods; willing to complete criminal records check and child-safety screening; experience in education or tourism preferred.

Managing accounts · Driving adoption · Leading reviews

2+ yrs2+ years in customer success, account management, or implementation in software or SaaS; enterprise relationship management, analytical, communication, presentation, and issue-resolution skills required.

Managing portfolios · Coaching customers · Resolving issues

Veterinary practice or clinical experience, strong written and verbal communication, consultative coaching, organization, technical troubleshooting, and ability to manage customer portfolios; ezyVet experience is a bonus.

Greeting visitors · Managing bookings · Supporting facilities

2+ yrsRequires 2+ years of corporate hospitality or office support experience, intermediate Microsoft Office skills, strong administration, communication, organization, multitasking, and attention to detail.

Exceeding expectations · Leading teams · Welcoming guests

Natural leadership, empathy, communication, problem-solving, attention to detail, and the ability to exceed guest expectations while coordinating hotel operations and supporting staff.

Welcoming guests · Cleaning campervans · Processing payments

Customer service experience desirable; fluent English, New Zealand work eligibility, valid driver's licence, campervan driving confidence, weekend and public holiday availability, organization, responsibility, and problem-solving skills required.

Coordinating shipments · Supporting customers · Managing exceptions

1+ yrRequires 1–3 years of ocean freight operations or customer service experience, freight management system experience, Microsoft Office proficiency, regulatory knowledge, strong organization, communication, and problem-solving skills.

Handling enquiries · Processing transactions · Resolving issues

Experience in contact centre, customer service, banking, insurance, or financial services; excellent communication, problem-solving, accuracy, adaptability, and compliance skills.

Entering data · Coordinating deliveries · Resolving enquiries

2+ yrsRequires 2–3 years of customer service experience, excellent written and verbal communication, accurate data entry, time management, multitasking, attention to detail, and resilience under pressure.

Operating VR experience · Selling VR tickets · Delivering guest experiences

Passion for guest experience, proactive customer service, upselling skills, availability on weekends, excellent spoken English, confident presentation, and desire to work in entertainment industry.

Advising students · Reviewing applications · Maintaining records

Admissions, student recruitment, customer service, or related experience; strong communication, CRM experience, Microsoft Word and Excel skills, organisation, time management, and target achievement.