Customer service

Reservations Executive

Intrepid Travel · 1001-5000 employees

Auckland8 days ago
HybridFull timeContractEntry level

What the role involves

  • Managing reservations
  • Supporting bookings
  • Coordinating with teams

What they ask for

Experience in tourism reservations, knowledge of travel destinations, familiarity with reservations systems, strong communication, Microsoft Office proficiency, and organizational skills.

About the job

Reservations Executive

Requisition ID: 3713

Department: Reservations

Work Type: Hybrid

Location: Auckland

Country:

New Zealand

Application Close Date: 20th November 2026

We’re all about creating deeper connections, between our manuhiri (guests), our land, and our culture. The Reservations Team plays a key role in making that happen and we are on the hunt for a new team member to join our ranks!

As a Reservations Executive, you’ll be at the heart of making our award-winning small group tours come to life. You’ll manage supplier reservations, customer bookings, and allocations, while working closely with our Sales, Product, Finance and Operations teams to keep every trip running smoothly. You’ll provide administrative support to aid in the successful and profitable management of the reservations department at Intrepid.

If you are someone who wants to have a hand in shaping the future of New Zealand tourism, we’d love to hear from you!

This is a full-time, fixed term contract until April 2027, based out of our New Zealand office in Auckland with the flexibility to work some days from home.

Some of the experience you’ll bring with you may include:

  • Experience in reservations within the tourism industry.
  • Knowledge of local and regional travel destinations.
  • Familiarity with using reservations systems.
  • Strong written and verbal communication skills.
  • Proficiency in Microsoft Office Suite and general computer literacy.
  • Excellent organisational skills, attention to detail, and ability to manage own workload

We’re all about creating deeper connections, between our manuhiri (guests), our land, and our culture. The Reservations Team plays a key role in making that happen and we are on the hunt for a new team member to join our ranks!

As a Reservations Executive, you’ll be at the heart of making our award-winning small group tours come to life. You’ll manage supplier reservations, customer bookings, and allocations, while working closely with our Sales, Product, Finance and Operations teams to keep every trip running smoothly. You’ll provide administrative support to aid in the successful and profitable management of the reservations department at Intrepid.

If you are someone who wants to have a hand in shaping the future of New Zealand tourism, we’d love to hear from you!

This is a full-time, fixed term contract until April 2027, based out of our New Zealand office in Auckland with the flexibility to work some days from home.

Some of the experience you’ll bring with you may include:

  • Experience in reservations within the tourism industry.
  • Knowledge of local and regional travel destinations.
  • Familiarity with using reservations systems.
  • Strong written and verbal communication skills.
  • Proficiency in Microsoft Office Suite and general computer literacy.
  • Excellent organisational skills, attention to detail, and ability to manage own workload

Application Close Date: 20th November 2026

Applying for this job

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