Straight from employers' career sites

Customer service jobs in New Zealand.

394 open roles, 135 posted this week, most paying $55k to $65k a year. Apply directly with the employer, and tailor your CV to each one.

  • Customer service11 days ago

    Event Cinemas Queen Street - Fixed Term Cinema Sales Attendant

    Event Cinemas · 5001+ employees

    A premium lifestyle hotel brand offering unique guest experiences and culinary excellence.

    Auckland
    OnsitePart timeSeasonalNo experience needed

    Serving customers · Operating point of sale · Working in bar and kitchen

    Flexibility to work a 7-day rotating roster including late nights, weekends and public holidays; excellent customer service and communication skills; pride in personal appearance.

  • Customer service11 days ago

    Event Cinemas St Lukes - Cinema Sales Attendant - Fixed Term

    Event Cinemas · 5001+ employees

    A premium lifestyle hotel brand offering unique guest experiences and culinary excellence.

    Auckland
    OnsitePart timeContractNo experience needed

    Serving customers · Operating point of sale · Maintaining floor and bar areas

    Flexibility for 7-day rotating roster including late nights, weekends, and public holidays; excellent customer service and communication skills; pride in personal appearance.

  • Customer service11 days ago

    Event Cinemas Queen Street - Fixed Term Cinema Sales Attendant

    Event Cinemas · 5001+ employees

    A premium lifestyle hotel brand offering unique guest experiences and culinary excellence.

    Auckland
    OnsitePart timeSeasonalNo experience needed

    Serving customers · Operating point of sale · Maintaining cleanliness

    Flexibility to work a 7-day rotating roster including late nights, weekends and public holidays; excellent customer service and communication skills; pride in personal appearance.

  • Customer service13 days ago

    Contact Centre Operations Manager

    Kaikaranga · 11-50 employees

    An organization that works alongside disabled people and whānau to connect them with support, services, and opportunities.

    Mount Wellington, Auckland
    $90k-$120k a yearOnsiteFull timeMid levelManages people

    Leading team · Managing operations · Improving services

    3+ yrsAt least 3 years' experience leading a contact centre, customer service, or operational service environment; experience managing multi-channel services, workforce planning, performance, budgets, and technology providers; strong people leadership and coaching skills.

  • Customer service12 days ago
    Auckland
    $60k-$63k a yearFull timeEntry level

    Handling customer contact · Collecting low-level arrears · Supporting settlement administration

    2+ yrsExperience in a similar customer service, call centre or collections role

  • Customer service12 days ago

    Customer Service Representative | Contact Centre | Fixed Term

    Westpac New Zealand · 1001-5000 employees

    A New Zealand bank focused on building a fairer and stronger New Zealand for its people, customers, and communities.

    Auckland
    Full time

    Handling customer enquiries · Resolving banking queries · Connecting customers with specialists

  • Customer service12 days ago

    Services Representative - AskOtago

    University of Otago · 1001-5000 employees

    A university providing primary health care services to students through a multidisciplinary team.

    Dunedin, Otago
    Full time

    Answering customer enquiries · Providing tailored service · Connecting customers with support

    Customer service experience; right to live and work in New Zealand

  • Customer service12 days ago
    Auckland
    Full time

    Responding to calls and emails · Scheduling client bookings · Arranging workplace support

    1+ yr1+ years in customer service or office administration; currently residing in New Zealand; New Zealand citizen or permanent resident

    Study support
  • Customer service12 days ago

    Guest Service Agent

    Avani Hotels and Resorts

    Queenstown, Otago
    Full time

    Welcoming arriving guests · Processing guest reservations · Resolving guest issues

    Experience delivering high-quality service in a hotel, hospitality, or customer-facing environment; availability to work weekends, public holidays, and varying shifts

  • Customer service12 days ago

    Customer Service / Sales Support Team Leader

    Gallagher · 5001+ employees

    A global insurance brokerage and risk management firm helping clients face risk with confidence.

    Hamilton, Waikato
    Full timeManages people

    Coaching team members · Handling customer enquiries · Processing partner orders

    4+ yrs4–5 years’ customer service or sales support experience; hands-on experience with Salesforce and other CRM systems

    Retirement savings
  • Customer service11 days ago

    Customer Service Manager

    IWG plc · 5001+ employees

    A global workspace provider with nearly 6,000 tech-enabled centres, serving 80% of the Fortune 500.

    Auckland
    OnsiteFull timeMid levelManages people

    Managing centre operations · Solving problems · Upselling customers

    Experience leading a small team and delivering against targets; natural sales and commercial skills; passion, drive, ownership, and resilience.

  • Customer service11 days ago

    Concierge - QT Queenstown

    QT Queenstown · 5001+ employees

    A premium lifestyle hotel brand offering unique guest experiences and culinary excellence.

    Queenstown, Otago
    OnsiteFull timeEntry level

    Welcoming guests · Providing recommendations · Operating shuttle

    1+ yr1+ year concierge or front office experience; full driver's licence held 6+ months; ability to operate 12-seater minivan; flexibility for rotating roster including mornings, evenings, weekends, and public holidays; national police check required.

    Parental leave
  • Customer service12 days ago

    Patient Services Support

    Auckland Eye Limited · 51-200 employees

    An eye care provider offering surgical and patient services.

    Auckland
    OnsitePart timeNo experience needed

    Managing reception · Handling phone inquiries · Providing admin support

    First point of contact for patients, referrers, and visitors; professional and welcoming patient experience through reception, telephone services, and admin support.

  • Customer service12 days ago
    Auckland
    Full time

    Assisting with banking needs · Guiding financial decisions · Introducing digital banking

  • Customer service12 days ago

    Customer Service Representative - Noel Leeming, Tauriko

    Noel Leeming · 5001+ employees

    New Zealand's largest general merchandise retailer across The Warehouse, Warehouse Stationery, and Noel Leeming.

    Tauranga, Bay of Plenty
    Full timeMid level

    Answering payment questions · Handling service inquiries · Resolving customer concerns

    Friendly phone manner; strong written and verbal communication skills; ability to quickly learn computer systems; genuine interest in technology

    Generous leave
  • Customer service12 days ago

    Director of Customer Service and Digital Operations

    Les Mills · 201-1000 employees

    A global fitness company creating a fitter planet through group exercise programs and digital subscriptions.

    Auckland
    HybridFull timeSeniorManages people

    Leading customer service · Driving automation · Managing digital operations

    10+ yrs10+ years experience in customer service, digital operations, or technology leadership; proven experience leading leaders and multi-disciplinary teams; strong commercial and analytical capability; demonstrated success improving service performance.

    Parental leave
  • Customer service12 days ago

    Casual Events and Venues Assistant

    Selwyn District Council

    Rolleston, Canterbury
    Internship

    Preparing and packing events · Greeting and directing guests · Serving food and drinks

    Restricted or Full Driver Licence; experience in customer service, hospitality, events, recreation, or a similar environment; satisfactory safety check including police vetting; pass a drug and alcohol test

  • Customer service13 days ago

    Copy Centre Specialist - Warehouse Stationery, Wanganui (Fixed-term)

    The Warehouse · 5001+ employees

    New Zealand's largest general merchandise retailer across The Warehouse, Warehouse Stationery, and Noel Leeming.

    Whanganui, Manawatū-Whanganui
    Full timeEntry level

    Serving print customers · Photocopying documents · Creating print work

  • Customer service12 days ago

    Party Host

    Timezone · 1001-5000 employees

    An entertainment group with venues across Australia and New Zealand delivering remarkable experiences.

    Dunedin, Otago
    OnsiteFull timeNo experience needed

    Hosting birthday parties · Engaging guests · Delivering fun experiences

    Enthusiastic team player with a great sense of humour, ability to deliver remarkable guest experiences, and a positive, hard-working attitude.

  • Customer service12 days ago

    Technical Customer Support Specialist

    Harvey Norman · 5001+ employees

    A leading New Zealand retailer of quality products with outstanding customer service.

    Palmerston North, Manawatū-Whanganui
    OnsiteFull timeNo experience needed

    Troubleshooting technical issues · Installing hardware and software · Driving service sales

    Strong technical knowledge of computers and related products; excellent customer service and communication skills; full clean NZ driver's licence; ability to work weekends and public holidays.

  • Customer service13 days ago
    Timaru, Canterbury
    Full time

    Delivering customer interactions · Processing customer transactions · Managing branch cash

  • Customer service13 days ago
    Auckland
    Full time

    Supporting banking needs · Recommending customer solutions · Educating customers digitally

    Experience delivering customer service in a retail, hospitality, contact centre or service environment

  • Customer service13 days ago
    Timaru, Canterbury
    Full time

    Delivering customer interactions · Processing customer transactions · Managing cash requirements

  • Customer service13 days ago
    Whangarei, Northland
    Full time

    Delivering customer interactions · Processing customer transactions · Managing branch cash

  • Customer service13 days ago
    Manukau Heads, Auckland
    Full timeManages people

    Managing front office operations · Leading a small team · Providing guest service

    2+ yrs2–3 years of relevant hotel industry experience; fluency in written and spoken English; Front Office procedures and Opera PMS experience; full, clean driver’s licence; current Manager’s Certificate; availability for rotating shifts

  • Customer service13 days ago

    Customer Experience Representative

    Central Otago District Council

    Alexandra, Otago
    Full time

    Resolving customer inquiries · Coaching customers online · Triaging complex requests

    Proven customer service and frontline resolution experience; high digital literacy; ability to coach people with varying computer skills; strong listening and questioning skills

    Generous leaveFour-day week
  • Customer service13 days ago
    Auckland
    Full timeManages people

    Overseeing front office operations · Resolving guest concerns · Managing guest feedback

    Front Office leadership or supervisory experience in a 5-star hotel; full availability across a rotating roster; existing New Zealand work rights

  • Customer service13 days ago

    Place Host

    Auckland Council · 1001-5000 employees

    A local government council providing planning and resource consent services for the Auckland region.

    Auckland
    Full time

    Greeting customers · Answering enquiries · Showing visitors spaces

    Experience working with a diverse range of people

    Generous leaveRetirement savings
  • Customer service13 days ago

    Claims Consultant

    Gallagher · 5001+ employees

    A global insurance brokerage and risk management firm helping clients face risk with confidence.

    Wellington
    Full time

    Managing insurance claims · Processing claim payments · Maintaining claim records

    Right to work in New Zealand

  • Customer service13 days ago

    Library and Council Services Assistant

    Auckland Council · 1001-5000 employees

    A local government council providing planning and resource consent services for the Auckland region.

    Auckland
    Full time

    Serving library customers · Assisting with programmes · Fostering community relationships

About customer service jobs in New Zealand

There are 394 roles open for customer service jobs in New Zealand on the SmartCVs job board, 135 of them posted in the last week, all from employers' own career sites.

Of these, 302 full time, 75 part time and 21 hybrid or remote.

Where the ad shows a salary, most pay $55k to $65k a year.

Most are in Auckland (164), Canterbury (54) and Wellington (38).

1 ad says the employer will support a visa.

FAQ

Questions, answered.

Something else on your mind? Email support@smartcvs.ai and a person will reply.

How many customer service jobs in New Zealand are there right now?

There are 394 roles open for customer service jobs in New Zealand on the SmartCVs job board, 135 of them posted in the last week, all from employers' own career sites.

How much do customer service jobs in New Zealand pay?

Where the ad shows a salary, most customer service jobs in New Zealand pay $55k to $65k a year. Not every ad shows one, so check each job, and use the Salary filter to see only the ones that do.

Where are most customer service jobs in New Zealand?

Right now, most are in Auckland (164), Canterbury (54) and Wellington (38). Open a region to see its customer service jobs.

How do I write a CV for customer service jobs?

Keep it to two pages, lead with the experience these ads ask for, and use their own words for your skills. Our Customer Service Representative CV example shows a whole CV for this work, with the keywords employers look for.

See the Customer Service Representative CV example
Customer service jobs in New Zealand: 394 open roles | SmartCVs