Support Coordinator
Habit Health
What the role involves
- Responding to calls and emails
- Scheduling client bookings
- Arranging workplace support
What they ask for
1+ years in customer service or office administration; currently residing in New Zealand; New Zealand citizen or permanent resident
- 1+ yr experience
About the job
Our Auckland CBD branch is looking for an enthusiastic Support Coordinator who will thrive on creating a lasting impression with workplace clients seeking our support. We are looking for someone who is available to work late morning shifts and is also able to cover occasional Saturday shifts.
Main Responsibilities
- Respond to high volume calls/emails
- Schedule client bookings with a nationwide network of Counsellors
- Arrange onsite/trauma support at customer workplaces
- Escalate new leads to account managers
- Taking calls for our Mental health call centre
The Benefits Of Working With Us
- Annual budget set aside for professional development / study
- Great team culture with regular social events, weekly treats, award schemes
- Well-being initiatives: annual eye exam, flu vaccination, access to EAP services
The Ideal Candidate
- 1+ years in customer service/office administration
- Warm telephone manner and clear speaking voice
- Fast and accurate typing skills
- Organised and resilient
If you think you have the experience and can-do attitude to make it even bigger with an organisation that rewards your worth, click APPLY.
For a copy of the position description, please click 'Apply' which will take you through to our Careers website and will activate this link.
Please refer to job no 2661 in your cover letter when applying for this role.
Applicants must be currently residing in New Zealand and must be either New Zealand citizen or permanent resident.
If you have any questions, email HR@phg.co.nz
Confidentiality is assured.
Habit Health is an equal opportunity employer, dedicated to diversity hiring and providing a safe space to people of all cultures, languages, experiences and backgrounds.
Applying for this job
What to show on your CV
- The ad asks for 1 year of experience or more. Make your dates and job titles easy to check, most recent first.
- For the work it describes, like "Responding to calls and emails", give an example from your own experience, with a result you can talk about at an interview.
Our guides to the New Zealand CV format, cover letters and interview questions cover the rest.