Straight from employers' career sites
394 open roles, 135 posted this week, most paying $55k to $65k a year. Apply directly with the employer, and tailor your CV to each one.
Xero · 5001+ employees
A global software company providing cloud-based accounting tools for small businesses.
Providing customer support · Resolving customer cases · Conducting proactive calls
Experience in a service environment working towards service levels and quality targets; proficiency with IT tools such as Microsoft Office or Google Suite
MGallery Hotel Collection
Welcoming arriving guests · Coordinating guest bookings · Handling guest queries
1+ yr1 year of hotel guest services/front office experience; experience using Opera Cloud or another PMS; clean police record; availability for weekends and public holidays
University of Canterbury
Managing reception operations · Processing memberships and payments · Maintaining facility spaces
1+ yr1–2 years’ experience in reception, customer service, or administration; New Zealand or Australian citizenship or permanent residency
Selwyn District Council
Leading performance reporting · Coordinating venue marketing · Collating customer feedback
Strong experience in a customer service leadership role; relevant tertiary qualification; familiarity with venues and events
Nelson City Council
Assisting library customers · Supporting programmes and events · Creating welcoming environments
Rosewood Cape Kidnappers · 5001+ employees
A luxury lodge and golf destination offering exclusive guest experiences in Hawke's Bay, New Zealand.
Handling reservation inquiries · Confirming guest reservations · Coordinating activities and transport
Avis Budget Group · 5001+ employees
A car rental company providing vehicle rental and mobility services.
Interacting with customers · Inspecting vehicles · Cleaning vehicles
Full, clean, valid class 1 driver's licence; previous experience in retail, hospitality, or customer service; ability to work in a fast-paced environment; comfortable using computer systems; ability to follow procedures.
University of Otago · 1001-5000 employees
A university providing primary health care services to students through a multidisciplinary team.
Managing rental centre · Leading team · Overseeing equipment fleet
Experience in outdoor recreation or equipment rental; relevant qualification; proven leadership and customer service; First Aid certificate; full NZ driver's licence; right to work in New Zealand; weekend work during peak periods.
Westpac New Zealand · 1001-5000 employees
A New Zealand bank focused on building a fairer and stronger New Zealand for its people, customers, and communities.
Assisting with online banking · Resolving card disputes · Guiding customers through digital tools
Strong customer service or administration background; understanding of financial services, compliance or regulated environments, or willingness to learn
Brandt Tractor · 5001+ employees
A world-leading equipment dealer providing practical and reliable equipment solutions and support.
Stocking parts · Selling parts · Managing inventory
Excellent communication and customer service skills, ability to work collaboratively or individually, multi-tasking, and good computer skills.
Switched On Group · 51-200 employees
A group of businesses enhancing people's environments through property maintenance, renovations, and commercial fit-outs.
Coordinating maintenance jobs · Scheduling trades · Managing customer complaints
Previous customer service, administration, scheduling, or coordination experience; strong communication, organizational, and time management skills; attention to detail; Microsoft Office and database/work management system proficiency.
MSD · 5001+ employees
A global healthcare company providing pharmaceutical and animal health products.
Providing technical support · Troubleshooting issues · Monitoring systems
Relevant tertiary qualification in IT, electronics, radio, or electrical, or proven experience; strong communication, problem-solving, and time management skills; Microsoft Office proficiency; flexibility for seasonal peaks including weekends and irregular hours.
Ritchies Transport · 1001-5000 employees
A leading New Zealand transport company providing essential public transport services and transitioning to electric vehicles.
Preparing quotes · Coordinating bookings · Providing administrative support
Experienced administrator with exceptional customer service, strong communication, organizational skills, attention to detail, ability to manage deadlines, and confidence learning new systems.
Live Nation APAC
Managing ticket allocations · Responding to customer enquiries · Monitoring ticket sales
Experience in ticketing, customer service or event administration; working knowledge of ticketing platforms
IDEXX · 5001+ employees
A company that designs products and services to enhance the health and well-being of pets, people, and livestock.
Managing customer enquiries · Maintaining customer records · Building customer loyalty
NZSki · 1001-5000 employees
Exclusive operator of multi-day guided walks on New Zealand's Milford and Routeburn Tracks, combining outdoor experiences with lodge comfort.
Returning to work · Completing application · Uploading documents
Returning employees must complete application questions, upload CV if seeking promotion, provide updated association memberships, qualifications, licenses, and current visa if applicable.
3P Learning · 201-1000 employees
An ASX-listed EdTech company providing award-winning learning products to schools globally.
Supporting school rollouts · Delivering professional development · Monitoring usage data
Background in education with NZ curriculum knowledge; experience delivering training or professional learning; success managing school relationships; CRM proficiency; right to work in New Zealand; reliable home internet and workspace.
Chubb Fire & Security · 5001+ employees
A global leader in fire and security solutions with over 200 years of heritage, providing essential systems and services to protect people and property.
Coordinating service jobs · Scheduling technicians · Maintaining records
Experience in service coordination, scheduling, dispatch, customer service or operations administration; strong organizational and communication skills; customer-first approach; attention to detail; confidence using service management, scheduling, CRM or similar systems.
FNZ · 5001+ employees
A global wealth management platform integrating technology with business and investment operations.
Supporting customers · Onboarding new customers · Completing operational tasks
Experience in financial services, operations or retail investing preferred; strong customer focus, communication, problem-solving, attention to detail, and collaboration skills; ability to work with data and spreadsheets.
I-MED Radiology · 1001-5000 employees
Australia's largest private diagnostic imaging network offering CT, MRI, ultrasound, x-ray, and nuclear medicine services.
Answering phone calls · Managing appointments · Supporting patients
Strong communication and organizational skills; comfort with multiple systems; contact centre experience preferred but not required; full training provided.
Scania New Zealand
Scheduling vehicles · Managing documentation · Creating work orders
Strong knowledge of the transport, automotive, heavy vehicle, or parts industry; experience dealing with suppliers, purchasing, inventory, and logistics processes; technical understanding of heavy vehicles, workshop operations, or aftermarket support; full New Zealand working rights
Flight Centre Travel Group · 5001+ employees
A travel group that empowers team leaders to achieve sales targets and deliver excellent customer experiences.
Providing customer service · Managing travel bookings · Developing client relationships
Previous corporate travel consulting experience; customer service track record; ability to manage a high volume of bookings; strong airfare/change process knowledge; travel knowledge
MUSTER LIMITED
Booking service appointments · Maintaining customer records · Handling customer calls
1+ yrAt least 12 months of customer service or sales experience
Understanding customer needs · Providing simple solutions · Guiding digital banking
Lotus People
Guiding customer onboarding · Resolving customer queries · Preparing tax returns
Hands-on customer service experience or a university degree that provides skills to help people confidently and clearly
Sign In App · 51-200 employees
A technology company redefining access and visitor management for organizations worldwide.
Resolving customer issues · Providing phone support · Documenting tickets
1+ yrExcellent communication and problem-solving skills; customer support experience; process-driven; ability to manage priorities; 1+ years in support or technical role preferred; must be eligible to work in NZ; hybrid 3 days/week in Tauranga office.
Bapcor · 1001-5000 employees
A leading Asia Pacific provider of automotive aftermarket parts, equipment, services, and solutions.
Serving trade customers · Helping customers find parts · Processing orders
Customer service experience, computer skills, full NZ driver's license, genuine interest in cars or parts, strong communication, ability to work in fast-paced environment, team-first approach.
Iplex Pipelines NZ · 5001+ employees
A leading New Zealand building products business focused on supply planning and operational excellence.
Managing customer enquiries · Resolving complaints · Processing credits
Previous customer service, support, contact centre or similar experience; strong verbal and written communication; ability to manage competing priorities; resilience; reliability; SAP or ERP experience advantageous but not essential.
Minor Hotels · 5001+ employees
A global hotel operator managing a portfolio of properties across multiple brands.
Leading front office team · Welcoming guests · Resolving complaints
3+ yrs3+ years supervisory experience in a hotel or resort; exceptional people management, communication, and customer service skills; legal work eligibility in New Zealand required.
3P Learning · 201-1000 employees
An ASX-listed EdTech company providing award-winning learning products to schools globally.
Resolving customer enquiries · Managing support tickets · Supporting sales teams
2+ yrs2+ years customer support or service experience; strong communication and technical aptitude; right to work in New Zealand; reliable home internet and workspace; ability to work independently in remote role.
There are 394 roles open for customer service jobs in New Zealand on the SmartCVs job board, 135 of them posted in the last week, all from employers' own career sites.
Of these, 302 full time, 75 part time and 21 hybrid or remote.
Where the ad shows a salary, most pay $55k to $65k a year.
Most are in Auckland (164), Canterbury (54) and Wellington (38).
1 ad says the employer will support a visa.
FAQ
Something else on your mind? Email support@smartcvs.ai and a person will reply.
There are 394 roles open for customer service jobs in New Zealand on the SmartCVs job board, 135 of them posted in the last week, all from employers' own career sites.
Where the ad shows a salary, most customer service jobs in New Zealand pay $55k to $65k a year. Not every ad shows one, so check each job, and use the Salary filter to see only the ones that do.
Right now, most are in Auckland (164), Canterbury (54) and Wellington (38). Open a region to see its customer service jobs.
Keep it to two pages, lead with the experience these ads ask for, and use their own words for your skills. Our Customer Service Representative CV example shows a whole CV for this work, with the keywords employers look for.
See the Customer Service Representative CV example
