Customer service jobs in New Zealand.

Answering customer questions · Generating quotations · Managing key accounts

2+ yrs2+ years customer service or internal sales experience in similar industry; sound knowledge of SAP or similar ERP system; inbound and outbound sales experience.

Managing complaints · Coordinating incidents · Communicating with stakeholders

Outstanding customer service and communication skills; experience in administration or operational coordination with disputes resolution or incident management preferred; Microsoft Office Suite proficiency; ability to work on-call afterhours one week per month; legally entitled to work in New Zealand.

Providing customer service · Processing payments · Completing administrative duties

2+ yrs2+ years front-facing customer service and administrative experience; proficiency in Microsoft Word, Excel, PowerPoint, Outlook; strong written and verbal communication; ability to work independently and under pressure.

Managing reservations · Responding to enquiries · Handling guest data

0.5+ yrs6+ months reservations or call-centre experience preferred; confidence with technology and data entry; attention to detail; fluent English; ability to work independently and in a team.

Resolving customer queries · Building client relationships · Delivering personalized service

Strong interpersonal and communication skills, customer focus, ability to resolve complex enquiries, advanced Microsoft Office skills, and eligibility to work in New Zealand.

Managing claims · Building relationships · Making decisions

Experience in customer service, claims, insurance, or outcome-focused environment; strong communication, problem-solving, organizational skills; motor or commercial insurance claims experience preferred.

Providing customer service · Processing bookings · Welcoming guests

Previous customer service, hospitality, or tourism experience; strong communication and interpersonal skills; cash handling; attention to detail; computer skills; flexibility for weekends, public holidays, and varying shifts.

Checking guests in · Answering inquiries · Resolving complaints

2+ yrsNZQF level 2 or 3 or 2+ years relevant experience; flexibility for rostered shifts including weekends, public holidays, and overnight shifts; strong communication and customer service skills.

Handling client claims · Liaising with stakeholders · Preparing claim records

Claims background or customer/solution-driven experience with strong administrative skills; call centre or phone experience highly regarded; strong communication, organisational skills, and proficiency with Office products.

Curating guest experiences · Managing guest reviews · Coordinating special requests

3+ yrs3+ years hotel experience, ideally supervisory or managerial; strong communication and time management; Microsoft Office and OPERACLOUD proficiency; ability to manage complaints; flexibility for weekends and public holidays.

Interpreting parts · Sourcing parts · Supplying parts

Previous experience as a Parts Interpreter in an automotive dealership or parts environment; strong automotive parts knowledge; current unrestricted driver's licence; attention to detail; customer-focused.

Coordinating money programme · Managing client data · Supporting coaches

Knowledge of personal finances and budgeting; prior customer service experience desirable; excellent communication, attention to detail, time management; proficient with Microsoft Office; alignment with Christian philosophy; police vetting required.

Building member relationships · Matching product solutions · Processing lending applications

Proven customer service and sales experience, residential lending experience and strong lending knowledge, confidence using digital tools, strong analytical and decision-making skills, willingness to work towards NZ Certificate in Financial Services (Level 5).

Providing customer support · Solving problems · Learning new systems

Bachelor's degree in information technology or relevant field; relevant work experience in technology/product industry; must be a citizen, permanent resident, or resident of New Zealand.

Serving customers · Stocking shelves · Operating till

Effective communication in English, friendly and energetic, ability to clean, replenish stock, serve customers, execute promotions, follow safe work practices, and eligibility to work in New Zealand.

Coordinating events · Managing sales administration · Conducting site inspections

Previous experience in conference and events coordination or hotel sales support; strong organizational and communication skills; experience with iVvy or similar event management systems preferred; flexibility for on-site events outside standard hours.

Greeting customers · Completing rental transactions · Inspecting vehicles

Full, clean, valid class 1 driver's licence essential; previous retail, hospitality, or customer service experience; ability to work in fast-paced environment; comfortable learning computer systems; 20-hour weekly shift within operating hours.

Serving customers · Driving sales · Providing solutions

Great attitude, willingness to learn, excellent customer service and communication skills, ability to work independently and meet sales targets.

Supporting client renewals · Preparing premium calculations · Maintaining client data

Customer-first mentality, proactive problem-solving, strong organizational skills, autonomy, and proficiency with Microsoft Office and ability to learn new systems.

Coordinating clinic operations · Providing customer service · Applying sales strategies

Previous sales and customer service experience in retail, hearing care, pharmacy, or allied health; strong interpersonal skills; computer literacy; high school certificate or qualification.

Overseeing venue operations · Building community relationships · Ensuring safety standards

Passion for community connection, customer service, venue operations, stakeholder engagement, and relationship-building.

Responding to enquiries · Managing policies · Resolving complaints

Customer service experience in contact centre, retail, hospitality, insurance or similar; excellent communication and problem-solving skills; Microsoft Office and customer management systems experience; ability to handle difficult conversations.

Greeting customers · Completing rental transactions · Inspecting vehicles

Full, clean, valid class 1 driver's licence; previous retail, hospitality, or customer service experience; ability to work in fast-paced environment; comfortable using computer systems; 20-hour shift within operating hours.

Welcoming guests · Cleaning cinemas · Supporting operations

Valid working rights in New Zealand; flexible availability including weekends, evenings, public holidays, and school holidays; customer-focused attitude; ability to work in a fast-paced environment.

Handling check-in · Managing night audit · Assisting guests

Previous hotel front desk experience preferred; strong communication, multitasking, and organizational skills; flexible rotating schedule including nights, overnights, weekends, and public holidays.

Serving customers · Processing orders · Building relationships

Customer service experience, computer skills, full NZ driver's license, genuine interest in cars or parts, strong communication, ability to work in fast-paced environment, team-first approach.

Answering customer queries · Assisting with enrolments · Handling patient files

Customer service experience, exceptional communication, detail-oriented, multitasking, tech savvy, teamwork, ability to work Monday-Friday between 8am-5:30pm, eligible to work in NZ.

Supporting members · Driving sales · Maintaining club

NZ citizen, resident, or open work visa without restrictions for 12 months; current First Aid certificate covering CPR and defib (NZQA unit standards 6401 and 6402) or willing to obtain; excellent customer service and sales focus.

Coordinating job processing · Providing customer support · Generating reports

Proven admin or coordination experience, preferably in technical or service industries; excellent communication, time management, attention to detail; confident with Excel, job management systems, and business software.

Serving customers · Identifying financial needs · Educating on digital solutions

Strong customer focus, consumer lending capability, relationship and networking skills, computer literacy, and understanding of compliance.