Straight from employers' career sites
394 open roles, 135 posted this week, most paying $55k to $65k a year. Apply directly with the employer, and tailor your CV to each one.
Westpac New Zealand · 1001-5000 employees
A New Zealand bank focused on building a fairer and stronger New Zealand for its people, customers, and communities.
Handling customer enquiries · Resolving banking enquiries · Connecting customers with specialists
Westpac New Zealand · 1001-5000 employees
A New Zealand bank focused on building a fairer and stronger New Zealand for its people, customers, and communities.
Helping banking customers · Resolving card disputes · Guiding digital banking
Strong customer service or administration background; reliable transport to travel between branches
Langham Hospitality Group
Welcoming guests · Completing check-ins · Handling guest concerns
Previous experience in hotel front office, guest services, reservations, hospitality or a customer-facing role; high English comprehension; flexibility to work a rotating roster including mornings, afternoons, weekends and public holidays; existing New Zealand work rights
Westpac New Zealand · 1001-5000 employees
A New Zealand bank focused on building a fairer and stronger New Zealand for its people, customers, and communities.
Helping banking customers · Resolving card disputes · Guiding digital banking
Strong background in customer service or administration; confidence using digital tools; understanding of financial services, compliance or regulated environments, or willingness to learn; reliable transport between branches
Pullman Hotels & Resorts · 5001+ employees
A hospitality company operating Peppers Bluewater Resort, offering accommodation and dining experiences.
Supervising concierge operations · Assisting guest arrivals · Coaching concierge team
Full New Zealand Driver Licence; previous experience in a Concierge, Front Office, or guest services leadership role within a hotel; knowledge of Auckland attractions, tourism, dining and local events; exceptional written and verbal communication skills
Petstock Group
Providing grooming services · Coordinating salon bookings · Maintaining salon presentation
Professional dog-grooming experience; experience handling and working with live animals
Les Mills Brasil 🇧🇷
Handling complex escalations · Coaching customer service colleagues · Improving support processes
Hands-on customer service experience
Kiwibank · 1001-5000 employees
A New Zealand bank focused on making Kiwis better off.
Processing banking transactions · Assisting customer queries · Maintaining accurate records
Aon Corporation · 5001+ employees
A global professional services firm providing risk, retirement, and health solutions.
Contacting injured workers · Supporting case managers · Administering claims
Experience in customer service, call centre, medical admin, or coordination; computer savvy in MS Office; ability to manage multiple contact points; attention to detail; previous ACC experience preferred.
Spark New Zealand · 5001+ employees
Aotearoa's largest telecommunications and digital services company helping New Zealand win big in a digital world.
Answering emergency calls · Gathering information · Maintaining procedures
Effective communication, calm under pressure, team player, motivated; no specific experience required; must be based in New Zealand with permanent residency, citizenship, or valid work visa with at least 18 months remaining.
Kernel Wealth · 11-50 employees
A 100% Kiwi owned fintech making wealth accessible for every Kiwi through an investment platform.
Resolving customer enquiries · Managing complaints · Explaining products
2+ yrs2+ years customer service or customer success experience, ideally in financial services; hands-on CRM and support platform experience (HubSpot or Intercom); working understanding of investing, managed funds, and KiwiSaver; strong written communication and record keeping.
Assisting customers with payment questions · Helping with repairs and sales inquiries · Resolving customer concerns
Strong written and verbal communication skills
TELUS Health · 5001+ employees
A global health and wellbeing provider offering physical, mental and financial health services.
Handling service requests · Maintaining client records · Completing project tasks
Henry Schein One UK
Kennards Hire · 1001-5000 employees
Australia and New Zealand's largest family-owned equipment hire company, committed to being the best hire company in the world.
Responding to enquiries · Preparing hire quotes · Coordinating with branches
Experience handling customer enquiries by phone and email; strong verbal and written communication; customer-first mindset; problem-solving and negotiation skills; Microsoft Office proficiency; attention to detail; ability to multitask and adapt; Saturday availability required.
Bank of New Zealand · 5001+ employees
A fintech company building payment and digital asset infrastructure for businesses.
Engaging with customers · Processing transactions · Updating customer details
No previous banking experience necessary; customer service experience preferred; willingness to learn and grow; ability to work 22 hours per week in a fast-paced role.
ANZ Banking Group Limited · 5001+ employees
A bank focused on improving financial wellbeing and sustainability of customers.
Processing transactions · Delivering customer service · Managing cash
Strong customer focus, relationship management, communication and interpersonal skills; computer literacy; compliance understanding and sales experience preferred.
New World · 5001+ employees
A supermarket brand operating in New Zealand, part of Foodstuffs South Island.
Providing customer service · Maintaining stock levels · Implementing safety requirements
Excellent customer service, physical fitness to lift up to 20kg, attention to detail, communication and time management skills, willingness to learn, and ability to work in a team.
Avis Budget Group · 5001+ employees
A car rental company providing vehicle rental and mobility services.
Inspecting rental vehicles · Refueling vehicles · Cleaning vehicles
Full, clean, valid Class 1 driver licence; previous experience in retail, hospitality, customer service or similar roles
SO/ Auckland
Welcoming and assisting guests · Processing reservations · Reconciling cashier floats
Previous customer service experience; confidence using computer systems; full, clean New Zealand driver licence or overseas equivalent
Delivering customer interactions · Processing customer transactions · Managing cash requirements
ElevenLabs
Diagnosing complex issues · Providing technical support · Surfacing product gaps
2+ yrs2–3 years’ technical customer support experience at a SaaS or high-growth tech company; B2B or enterprise experience; familiarity with LLMs, AI agents, or telephony; API and code troubleshooting, especially Python or JavaScript; English
Event Cinemas · 5001+ employees
A premium lifestyle hotel brand offering unique guest experiences and culinary excellence.
Supervising staff · Managing time · Training employees
People management skills, customer focus, excellent communication, ability to work rostered shifts, honesty, reliability, positive attitude; preferred customer service experience.
Kiwibank · 1001-5000 employees
A New Zealand bank focused on making Kiwis better off.
Building customer relationships · Supporting financial goals · Providing banking solutions
Banking experience or financial services exposure essential; lending experience and Delegated Lending Authority advantageous; strong communication, attention to detail, and relationship-building skills.
Avis Budget Group · 5001+ employees
A car rental company providing vehicle rental and mobility services.
Inspecting vehicles · Assisting customers · Processing rentals
Full, clean, valid class 1 driver's licence; previous retail, hospitality, or customer service experience; ability to work in fast-paced environment; comfortable with computer systems; flexible availability including early mornings, evenings, weekends, and public holidays.
L'affare
Coordinating service requests · Communicating with customers · Processing invoices and orders
Experience in customer service, administration, service coordination, or a similar support role
Halter · 201-1000 employees
A technology company enabling farmers and graziers to run productive and sustainable operations through innovative solutions.
Evolving global support strategy · Leading regional customer teams · Managing global escalations
Experience leading customer support teams at scale in a fast-growing company, including frontline and escalation teams and leaders who lead other leaders
Probe CX
Answering customer enquiries · Following up deliveries · Maintaining customer records
Full NZ work rights with no restrictions or student visa; ability to clear a Ministry of Justice Criminal History Check
Guiding guests through caves · Delivering nature commentary · Maintaining service areas
Experience in Cave Guiding, Nature Guiding, or a similar field.
Auckland Council · 1001-5000 employees
A local government council providing planning and resource consent services for the Auckland region.
Delivering swim lessons · Providing customer service · Assisting with bookings and administration
Strong swimming ability; willingness to complete First Aid training; satisfactory police vetting; pre-employment drug test
There are 394 roles open for customer service jobs in New Zealand on the SmartCVs job board, 135 of them posted in the last week, all from employers' own career sites.
Of these, 302 full time, 75 part time and 21 hybrid or remote.
Where the ad shows a salary, most pay $55k to $65k a year.
Most are in Auckland (164), Canterbury (54) and Wellington (38).
1 ad says the employer will support a visa.
FAQ
Something else on your mind? Email support@smartcvs.ai and a person will reply.
There are 394 roles open for customer service jobs in New Zealand on the SmartCVs job board, 135 of them posted in the last week, all from employers' own career sites.
Where the ad shows a salary, most customer service jobs in New Zealand pay $55k to $65k a year. Not every ad shows one, so check each job, and use the Salary filter to see only the ones that do.
Right now, most are in Auckland (164), Canterbury (54) and Wellington (38). Open a region to see its customer service jobs.
Keep it to two pages, lead with the experience these ads ask for, and use their own words for your skills. Our Customer Service Representative CV example shows a whole CV for this work, with the keywords employers look for.
See the Customer Service Representative CV example
