Straight from employers' career sites

Customer service jobs in New Zealand.

165 open roles, 74 posted this week, most paying $53k to $69k a year. Apply directly with the employer, and tailor your CV to each one.

  • Customer service2 days ago

    Night Auditor | Holiday Inn Auckland Airport

    Holiday Inn · 5001+ employees

    A global hotel company operating a portfolio of hospitality brands.

    Auckland
    OnsiteFull timeNo experience needed

    Processing payments · Checking guests in and out · Running night audit systems

    Accounting and mathematics skills, cash handling experience, computer literacy with PMS software, strong verbal communication, customer service experience, and knowledge of hotel operations.

  • Customer service2 days ago

    Assistant Manager

    Sofitel · 5001+ employees

    A global hotel operator providing hospitality and accommodation services.

    Queenstown, Otago
    $32.34 an hourOnsitePart timeMid levelManages people

    Managing front office · Supervising guest arrivals · Training team members

    0.5+ yrs6+ months experience at a 5-star luxury property with 80+ rooms; Opera proficiency; LCQ and General Managers Certificate preferred; First Aid preferred; full driver's licence preferred; ability to lead and train front office team.

    Visa sponsorshipParental leave
  • Customer service2 days ago

    Senior Banking Adviser - Porirua

    Westpac New Zealand · 1001-5000 employees

    A New Zealand bank focused on building a fairer and stronger future for its people, customers, and communities.

    Porirua, Wellington
    OnsiteFull timeMid level

    Managing lending journeys · Building relationships · Coaching customers

    3+ yrs3+ years banking/lending experience, Level 5 Residential Lending Qualification (or working toward), strong lending and regulatory knowledge, digital confidence, relationship-building and mentoring skills.

    Parental leaveGenerous leaveRetirement savings
  • Customer service2 days ago

    Customer Operations Team Leader

    Indevin Group · 201-1000 employees

    A New Zealand wine company producing and exporting wines from vineyards and wineries across renowned wine regions.

    New Zealand
    OnsiteFull timeContractMid levelManages people

    Leading customer operations · Managing order lifecycle · Overseeing export documentation

    Experience leading a customer operations, export, logistics, or supply chain team; strong knowledge of export documentation, compliance, and international shipping; MPI requirements; relationship management with customers, wineries, freight forwarders, and 3PL providers.

  • Customer service2 days ago

    Warehouse & Customer Service Assistant (Casual)

    Anzor · 51-200 employees

    A New Zealand-owned supplier of stainless steel fasteners and fittings serving engineering, building, marine, and dairy industries.

    Auckland
    OnsitePart timeNo experience needed

    Stock taking · Picking orders · Maintaining workspace

    Must be eligible to work in New Zealand; physically fit; good customer service and communication skills; warehouse experience ideal but not essential.

  • Customer service2 days ago

    Part-time Customer Service Representative - WestCity

    Westpac New Zealand · 1001-5000 employees

    A New Zealand bank focused on building a fairer and stronger future for its people, customers, and communities.

    Waitakere, Auckland
    OnsitePart timeNo experience needed

    Assisting customers · Solving problems · Guiding digital tools

    Strong customer service or administration background, digital confidence, ability to juggle priorities, understanding of financial services or willingness to learn, problem-solving and adaptability.

    Parental leaveGenerous leaveRetirement savings
  • Customer service2 days ago

    Customer Service

    Hynds Group · 201-1000 employees

    A family-owned New Zealand supplier of water and water-based waste management products for civil and rural infrastructure.

    Cromwell, Otago
    OnsiteFull timeNo experience needed

    Providing customer service · Managing stock · Operating forklift

    Front-counter customer service and yard experience; full NZ driver's licence and forklift licence (F endorsement) preferred; solid computer skills; physical fitness to move up to 20kg; product knowledge a bonus.

  • Customer service2 days ago

    Banking Specialist, Lambton Quay

    Kiwibank · 1001-5000 employees

    A bank that helps Kiwi build a stronger financial future through smart advice and solutions.

    Wellington
    OnsiteFull timeEntry level

    Connecting with customers · Providing financial solutions · Building customer relationships

    Banking or financial services experience; knowledge of lending with Delegated Lending Authority (DLA) advantage; strong communication, attention to detail, and ability to build customer relationships.

    Generous leave
  • Customer service2 days ago

    Service Advisor

    Continental Car Services Ltd · 5001+ employees

    A New Zealand provider of truck and bus parts and workshop services with nationwide branches.

    Auckland
    OnsiteFull timeEntry level

    Managing service enquiries · Coordinating bookings · Processing invoices

    Experience in automotive service or customer service, excellent communication and organizational skills, high computer literacy, ability to work under pressure, and strong attention to detail.

  • Customer service3 days ago

    Customer Service Representative (Casual-Overnight) - bp Connect Fendalton

    BP · 5001+ employees

    An international energy company delivering energy to the world with a focus on mobility and convenience.

    Christchurch, Canterbury
    OnsitePart timeNo experience needed

    Serving customers · Stocking shelves · Operating till

    Effective communication and English competency, friendly and energetic, ability to clean, replenish stock, serve customers, execute promotions, work safely, and eligibility to work in New Zealand.

  • Customer service3 days ago

    Customer Service Representative (Casual) - bp Connect Bush Inn

    BP · 5001+ employees

    An international energy company delivering energy to the world with a focus on mobility and convenience.

    Christchurch, Canterbury
    OnsitePart timeNo experience needed

    Serving customers · Stocking shelves · Operating till

    Effective communication in English, friendly and energetic, ability to clean, replenish stock, serve customers, execute promotions, work safely, and eligibility to work in New Zealand.

  • Customer service3 days ago

    Customer Service Representative (Casual) - bp Connect Taupo

    BP · 5001+ employees

    An international energy company delivering energy to the world with a focus on mobility and convenience.

    Taupo, Waikato
    OnsitePart timeNo experience needed

    Serving customers · Stocking shelves · Operating till

    Effective communication in English, friendly and energetic, ability to clean, replenish stock, serve customers, execute promotions, follow safe work practices, and eligibility to work in New Zealand.

  • Customer service3 days ago

    Customer Service Representative (Part Time-Overnight) - bp Connect Riverside (Whangarei)

    BP · 5001+ employees

    An international energy company delivering energy to the world with a focus on mobility and convenience.

    Whangarei, Northland
    OnsitePart timeNo experience needed

    Serving customers · Stocking shelves · Operating till

    Effective English communication, friendly customer service, ability to clean, stock, serve at point of sale, execute promotions, follow safety procedures, and eligibility to work in New Zealand.

  • Customer service3 days ago

    Fun Creators

    Timezone · 1001-5000 employees

    An entertainment venue brand delivering fun experiences through arcade, bowling, and parties.

    Dunedin, Otago
    OnsitePart timeNo experience needed

    Delivering guest experiences · Organizing events · Maintaining venue standards

    Team player with experience in hospitality, entertainment, or retail; passionate about guest experiences; strong organizational skills; aligned with company values.

  • Customer service3 days ago

    Duty Manager - HOYTS EntX Christchurch

    Hoyts · 1001-5000 employees

    A leading entertainment provider operating cinemas in Australia and New Zealand.

    Christchurch Central, Canterbury
    OnsiteFull timeMid levelManages people

    Managing daily operations · Leading team on shift · Greeting and seating guests

    Valid working rights in New Zealand; natural leadership ability; FIERCE mindset; ability to work independently and as part of a team; passion for cinema and guest experiences.

  • Customer service3 days ago

    Guest Service Agent/Night Audit

    Accor · 5001+ employees

    A global hotel operator providing hospitality and accommodation services.

    Northwood, Canterbury
    OnsiteFull timeEntry level

    Checking in guests · Handling reservations · Performing night audit

    Previous hotel front desk experience preferred; flexible rotating schedule including nights, overnights, weekends, and public holidays; strong communication, multitasking, and organizational skills.

  • Customer service3 days ago

    Customer Experience Officer

    Clutha District Council · 51-200 employees

    A district council providing community services and library programs.

    Balclutha, Otago
    OnsiteFull timeNo experience needed

    Providing library services · Assisting customers · Supporting digital technology

    Friendly, customer-focused attitude; strong communication and organizational skills; ability to remain calm under pressure; interest in helping customers and supporting digital technology.

  • Customer service3 days ago

    Banking Assistant, Nelson

    Kiwibank · 1001-5000 employees

    A bank that helps Kiwi build a stronger financial future through smart advice and solutions.

    Nelson
    OnsitePart timeEntry level

    Assisting customers · Processing transactions · Supporting digital banking

    Proven customer-facing sales or service experience, strong listening and problem-solving skills, attention to detail, confidence with numbers, administration, technology, and learning digital tools.

  • Customer service3 days ago

    Customer Service Specialist - part-time - Fixed-Term - Picton

    KiwiRail · 1001-5000 employees

    A rail company connecting New Zealanders sustainably, powering economic growth and ensuring vital freight and passenger services run smoothly.

    Picton, Marlborough
    OnsitePart timeTemporaryNo experience needed

    Coordinating passengers · Assisting ticketing · Providing travel advice

    Exceptional customer service skills, ability to work in fast-paced environment, strong communication and problem-solving, attention to detail, moderate physical fitness for lifting luggage, shift work including weekends and public holidays.

  • Customer service3 days ago

    Customer Service Specialist - part-time, fixed-term - Wellington

    KiwiRail · 1001-5000 employees

    A rail company connecting New Zealanders sustainably, powering economic growth and ensuring vital freight and passenger services run smoothly.

    Wellington
    OnsitePart timeContractNo experience needed

    Coordinating passengers · Assisting ticketing · Providing travel advice

    Exceptional customer service skills, ability to work in fast-paced environment, strong communication, attention to detail, moderate physical fitness for lifting luggage, and availability for 24/7 shift work including weekends and public holidays.

  • Customer service5 days ago

    Customer Success Representative

    Agworld · 51-200 employees

    A collaborative agricultural information system for growers, agronomists, and ag retailers.

    New Zealand
    $75k-$85k a yearRemoteFull timeNo experience needed

    Managing renewals · Onboarding clients · Providing support

    Demonstrated ability to build trust and develop strong customer relationships; strong communication, problem-solving, and organizational skills; experience with CRM systems and SaaS tools; ability to explain technical concepts.

    Parental leaveGenerous leave
  • Customer service5 days ago

    Copy Centre Specialist - Warehouse Stationery, Takanini (Part-time)

    Warehouse Stationery · 5001+ employees

    A New Zealand retail group connecting with communities through its product divisions and brands.

    Auckland
    OnsitePart timeNo experience needed

    Providing print services · Assisting customers · Managing copy centre

    No prior experience required; positive attitude, attention to detail, communication skills, ability to stand for long periods, and willingness to learn.

    Generous leave
  • Customer service5 days ago

    Guest Experience Host

    Tourism Holdings Limited · 1001-5000 employees

    A leading provider of holiday vehicles for rent and sale, operating under various brands across multiple countries.

    Auckland
    OnsiteFull timeContractEntry level

    Welcoming customers · Driving sales · Handling inquiries

    Relevant customer service experience, fluent English, computer literacy, full current driver's license, flexible for rotating roster including weekends.

  • Customer service5 days ago

    Tech Solution Specialist - InStore

    Noel Leeming · 5001+ employees

    A New Zealand retail group connecting with communities through its product divisions and brands.

    Christchurch, Canterbury
    OnsiteFull timeEntry level

    Installing technology · Troubleshooting problems · Supporting customers

    Experience and passion in sales, installation, or customer service; confidence to set up and install technology; superior interpersonal and customer support skills; willingness to develop through onsite training and accreditations.

    Generous leave
  • Customer service5 days ago

    Customer Service Manager

    New World · 5001+ employees

    A 100% Kiwi-owned co-operative supplying groceries and essentials to stores across the South Island.

    Christchurch, Canterbury
    OnsiteFull timeMid levelManages people

    Managing checkout staff · Handling customer enquiries · Ensuring compliance

    Experience supervising and training staff in a busy retail or supermarket environment; Lotto trained with Managers Certificate and LCQ; strong communication and customer service skills; ability to work Sunday to Thursday.

  • Customer service5 days ago

    Customer Service Team Leader

    Auckland Airport · 201-1000 employees

    A gateway to Aotearoa, connecting travellers, businesses, and partners, with ambitions to be a global hub.

    Auckland
    OnsiteFull timeSeniorManages people

    Leading team · Coaching staff · Managing operations

    5+ yrs5+ years customer service experience, proven team leadership, current full driver's license, physically fit to lift 20kg and stand 8+ hours, ability to use electronic resources, strong communication and autonomy.

  • Customer service5 days ago

    Duty Manager

    Prime Hotels · 11-50 employees

    A New Zealand-owned hotel group operating a 4-star hotel and conference centre.

    Mount Wellington, Auckland
    $29.40 an hourOnsitePart timeMid level

    Managing front desk · Assisting guests · Ensuring compliance

    1+ yr12+ months front office duty manager experience; current LCQ and Managers Licence; First Aid preferred; Opera cloud experience preferred; right to work in NZ; availability for AM, PM and weekend shifts.

  • Customer service6 days ago

    Customer Connections Specialist (fixed term)

    Vector Limited · 201-1000 employees

    An energy and fibre company powering Auckland and creating a new energy future.

    Auckland
    $72k-$90k a yearHybridFull timeContractMid level

    Managing customer queries · Assessing connection requests · Coordinating service providers

    Track record of exceptional customer experience, proactive customer-focused attitude, strong problem-solving skills, previous administrative/coordinator experience, and excellent written and verbal communication.

  • Customer service6 days ago

    Customer Service Representative (Part Time) – bp Connect Kumeu

    BP · 5001+ employees

    An international energy company delivering energy to the world with a focus on mobility and convenience.

    Kumeu, Auckland
    OnsitePart timeNo experience needed

    Serving customers · Stocking shelves · Operating till

    Effective communication in English, friendly and energetic, ability to clean, replenish stock, serve customers, execute promotions, follow safety procedures, and eligibility to work in New Zealand.

  • Customer service6 days ago

    Customer Service Representative (Part Time-Overnight) - bp Connect Tauranga

    BP · 5001+ employees

    An international energy company delivering energy to the world with a focus on mobility and convenience.

    Tauranga, Bay of Plenty
    OnsitePart timeNo experience needed

    Serving customers · Stocking shelves · Operating till

    Effective communication in English, ability to clean, replenish stock, serve customers, execute promotions, follow safe work practices, and eligibility to work in New Zealand.

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