Straight from employers' career sites

Customer service jobs in New Zealand.

394 open roles, 135 posted this week, most paying $55k to $65k a year. Apply directly with the employer, and tailor your CV to each one.

  • Customer service3 days ago
    Auckland
    Full time

    Supporting banking enquiries · Recommending banking solutions · Educating customers digitally

    Experience delivering customer service in a retail, hospitality, contact centre or service environment.

  • Customer service2 days ago

    Lead Support Representative

    Hato Hone St John · 1001-5000 employees

    A New Zealand healthcare organization providing emergency ambulance services and community health support since 1885.

    Auckland
    HybridPart timeEntry level

    Promoting telecare products · Supporting customer acquisition · Building customer relationships

    Previous customer contact experience, understanding of New Zealand health and social care environment, high attention to detail, ability to work in a high-paced environment, commitment to St John Core Values.

  • Customer service2 days ago

    Customer & Operations Agent (Full-Time)

    Apex Car Rentals · 5001+ employees

    A car rental company providing vehicle rental and mobility services.

    Queenstown, Otago
    $27.70 an hourOnsiteFull timeEntry level

    Interacting with customers · Inspecting vehicles · Cleaning vehicles

    Full, clean, valid class 1 driver's licence; previous experience in retail, hospitality, or customer service; ability to work in fast-paced environment; comfortable with computer systems; ability to work early mornings, afternoons, nights, weekends, and public holidays.

    Retirement savings
  • Customer service2 days ago

    Guest Experience Team Leader

    Tourism Holdings Limited · 1001-5000 employees

    An iconic tourism destination home to the Waitomo Glowworm Caves, offering award-winning visitor experiences.

    Christchurch, Canterbury
    OnsiteFull timeContractMid levelManages people

    Leading guest service team · Coaching team members · Resolving guest issues

    Experience in customer service, sales, hospitality, travel, or retail at supervisory/team leader level; proven sales ability; conflict resolution and staff development skills; restricted driver's license or higher required.

  • Customer service2 days ago

    Copy Centre Specialist - Warehouse Stationery, St Lukes (Part-time)

    Warehouse Stationery · 5001+ employees

    New Zealand's largest general merchandise retailer across The Warehouse, Warehouse Stationery, and Noel Leeming.

    Auckland
    OnsitePart timeNo experience needed

    Providing print services · Assisting customers · Managing copy centre

    Positive attitude, enthusiasm, willingness to learn, attention to detail, strong communication, ability to stand for long periods; retail experience advantageous but not essential.

    Generous leave
  • Customer service2 days ago

    Duty Manager / Assistant Manager

    Accor · 5001+ employees

    A hospitality company operating Peppers Bluewater Resort, offering accommodation and dining experiences.

    Queenstown, Otago
    OnsiteFull timeMid levelManages people

    Managing front office · Supervising team · Handling guest complaints

    3+ yrsMinimum 3 years hotel industry experience with strong front office operations; Opera PMS experience; current Manager's Certificate; Microsoft Outlook and Office knowledge; supervisory experience; flexibility for seven-day operation including weekends and holidays.

  • Customer service2 days ago

    Weighbridge and Customer Assistant

    Waste Management · 1001-5000 employees

    A waste management company providing recycling and resource recovery services.

    Whakatāne, Bay of Plenty
    OnsiteFull timeTemporaryEntry level

    Processing weighbridge transactions · Assisting customers · Providing administrative support

    Strong customer service and communication skills; good computer literacy and attention to detail; confident with numbers and data entry; must be in New Zealand with current work visa, residency, or citizenship.

  • Customer service2 days ago

    Copy Centre Specialist - Warehouse Stationery, Royal Oak

    Warehouse Stationery · 5001+ employees

    New Zealand's largest general merchandise retailer across The Warehouse, Warehouse Stationery, and Noel Leeming.

    Auckland
    OnsiteFull timeNo experience needed

    Providing print services · Assisting customers · Managing copy centre

    Positive attitude, attention to detail, strong communication, willingness to learn; retail experience and ability to stand for long periods advantageous but not essential.

    Generous leave
  • Customer service3 days ago

    Rental Service Agent - Christchurch

    Indie Campers · 201-1000 employees

    A campervan marketplace offering rentals, subscriptions, and vehicle sales for road trips worldwide.

    Christchurch, Canterbury
    OnsiteFull timeNo experience needed

    Handling reservations · Preparing campervans · Processing payments

    Fluent English, valid driver's licence, eligibility to work in New Zealand, availability for weekends and public holidays, customer service experience desirable, ability to drive campervans.

  • Customer service3 days ago

    Rental Service Agent - Christchurch

    Indie Campers · 201-1000 employees

    A campervan marketplace offering rentals, subscriptions, and vehicle sales for road trips worldwide.

    Christchurch, Canterbury
    OnsiteFull timeNo experience needed

    Handling reservations · Preparing campervans · Processing payments

    Fluent English, valid driver's licence, eligibility to work in New Zealand, availability for weekends and public holidays, customer service aptitude, and ability to drive a campervan.

  • Customer service3 days ago

    Case Coordinator

    Aon · 5001+ employees

    A global professional services firm providing risk, retirement, and health solutions.

    Hamilton, Waikato+2 more
    HybridFull timeEntry level

    Contacting injured workers · Supporting case managers · Administering claims

    Experience in customer service, call centre, medical admin, or coordination; computer savvy in MS Office; ability to manage multiple contact points; attention to detail; previous ACC experience preferred.

    Generous leave
  • Customer service3 days ago

    Customer Support Specialist

    Education Perfect · 201-1000 employees

    An EdTech platform that empowers educators and amplifies their impact in the classroom.

    Dunedin, Otago
    HybridTemporaryPart timeNo experience needed

    Responding to enquiries · Managing enrolments · Troubleshooting queries

    Strong computer skills including Microsoft Excel and Google Sheets, logical thinking, attention to detail, clear communication, customer-first mindset, adaptability, and ability to work in a fast-paced environment.

  • Customer service3 days ago

    Ferrari Showroom Receptionist

    Continental Car Services Ltd · 5001+ employees

    An exclusive Ferrari dealership in New Zealand offering premium sports cars and high-performance vehicles.

    Auckland
    OnsiteFull timeEntry level

    Welcoming guests · Managing enquiries · Providing administrative support

    Previous experience in reception, customer service, hospitality, or administration; exceptional communication and organizational skills; full driver licence; technology savvy; Monday to Friday 8:30am-5:00pm.

  • Customer service3 days ago

    Customer Service Representative (Full Time) - bp Connect Queenstown

    BP · 5001+ employees

    A global retail brand operating convenience stores and cafes.

    Queenstown, Otago
    OnsiteFull timeNo experience needed

    Serving customers · Stocking shelves · Operating till

    Effective communication and English competency, ability to clean, replenish stock, serve customers, execute promotions, work safely, and eligibility to work in New Zealand.

  • Customer service4 days ago

    Duty Manager

    Avani Hotels & Resorts · 5001+ employees

    A global hotel brand offering accommodation and hospitality services.

    Queenstown, Otago
    OnsiteFull timeMid levelManages people

    Leading front office team · Managing guest arrivals · Resolving guest concerns

    Proven supervisory experience in hotel front office, extensive hospitality background, exceptional customer service, strong time management, professional presentation, flexibility for weekends and varying shifts.

    Parental leaveGenerous leave
  • Customer service4 days ago

    Grower Service Centre Coordinator

    Zespri Group Limited · 201-1000 employees

    A global marketer of kiwifruit dedicated to helping people, communities, and the environment thrive through the goodness of kiwifruit.

    Mount Maunganui, Bay of Plenty
    HybridContractEntry level

    Responding to queries · Building relationships · Supporting administration

    Previous customer service experience, ideally in a contact centre; strong communication and relationship-building skills; administration and time-management skills; proficiency with Word, Excel, CRM, SAP, and SharePoint.

    Generous leave
  • Customer service4 days ago

    Technical Product Support Specialist

    Halter · 201-1000 employees

    A technology company enabling farmers and graziers to run productive and sustainable operations through innovative solutions.

    Waikato
    Full time

    Diagnosing collar issues · Monitoring training progress · Testing firmware releases

  • Customer service4 days ago
    Mount Maunganui, Bay of Plenty
    ContractEntry level

    Responding to grower queries · Maintaining grower records · Administering grower contracts

    Previous customer service experience

    Generous leave
  • Customer service4 days ago

    Spa Receptionist

    Pullman Hotels & Resorts · 5001+ employees

    A hospitality company operating Peppers Bluewater Resort, offering accommodation and dining experiences.

    Auckland
    Full time

    Delivering personalised guest service · Managing treatment bookings · Recommending spa treatments

    Previous experience in a spa, beauty, or hospitality environment; flexibility to work a rotating roster, including weekends, public holidays and evening shifts

    Parental leave
  • Customer service4 days ago
    Wellington
    Full time

    Building client relationships · Identifying financial needs · Facilitating lending transactions

    Banking knowledge; lending experience; AML knowledge and experience

  • Customer service3 days ago

    Reservation Agent/GSA

    Accor · 5001+ employees

    A hospitality company operating Peppers Bluewater Resort, offering accommodation and dining experiences.

    Lake Tekapo, Canterbury
    $26.00-$27.00 an hourOnsiteFull timeEntry level

    Managing reservations · Assisting guests · Handling payments

    1+ yrLevel 3 certificate or 1+ years relevant experience; customer service orientation; exceptional communication; proficiency in reservation and property management systems preferred; flexible rotating schedule including evenings, overnights, weekends, and public holidays.

  • Customer service3 days ago

    Reservation Agent/GSA

    Accor · 5001+ employees

    A hospitality company operating Peppers Bluewater Resort, offering accommodation and dining experiences.

    Lake Tekapo, Canterbury
    $26.00-$27.00 an hourOnsiteFull timeEntry level

    Managing reservations · Assisting guests · Processing payments

    1+ yrLevel 3 certificate or 1+ years relevant experience; customer service orientation; proficiency with reservation and property management systems; flexible rotating schedule including evenings, overnights, weekends, and public holidays.

  • Customer service3 days ago

    NZ Supermarket CEA 1.4

    Woolworths New Zealand · 5001+ employees

    A supermarket chain in New Zealand providing groceries and everyday products.

    Wellington
    OnsitePart timeMid levelManages people

    Supervising team · Filling online orders · Setting daily goals

    Customer-first approach, ability to work to tight deadlines, strong communication, attention to detail, and availability for night shifts outside normal trading hours.

  • Customer service5 days ago

    Customer Service Operations Analyst

    Les Mills International · 201-1000 employees

    A global fitness company creating a fitter planet through group exercise programs and digital subscriptions.

    Auckland
    HybridFull timeMid level

    Handling escalations · Coaching colleagues · Improving processes

    Solid hands-on customer service experience, handling complex enquiries and technical escalations, preferably in digital product/SaaS/subscription environment; experience with Freshdesk or Zendesk, Jira, and supporting colleagues through coaching and training.

    Parental leave
  • Customer service4 days ago

    Club Assistant - Whanganui

    Jetts Gym · 51-200 employees

    A fitness club inspiring people to live better lives through accessible and welcoming gyms.

    Whanganui, Manawatū-Whanganui
    OnsitePart timeNo experience needed

    Driving member experience · Maintaining club culture · Performing operations tasks

    Must be NZ citizen, resident, or hold open work visa without restrictions for 12 months; current First Aid certificate covering CPR and defib (NZQA unit standards 6401 and 6402) or willing to obtain; self-motivated with customer service and sales focus.

  • Customer service4 days ago

    Casual Customer Service Representative - Taranaki

    Westpac New Zealand · 1001-5000 employees

    A New Zealand bank focused on building a fairer and stronger New Zealand for its people, customers, and communities.

    New Plymouth, Taranaki+1 more
    OnsitePart timeNo experience needed

    Assisting customers · Solving problems · Guiding digital tools

    Strong customer service or administration background, digital confidence, problem-solving skills, ability to juggle priorities, understanding of financial services or willingness to learn, reliable transport between branches.

  • Customer service4 days ago

    Banking Assistant, Newmarket

    Kiwibank · 1001-5000 employees

    A New Zealand bank focused on making Kiwis better off.

    Auckland
    InternshipSenior

    Processing banking transactions · Answering account queries · Guiding digital banking

  • Customer service4 days ago

    Casual Customer Service Representative - Taranaki

    Westpac New Zealand · 1001-5000 employees

    A New Zealand bank focused on building a fairer and stronger New Zealand for its people, customers, and communities.

    New Plymouth, Taranaki
    Full time

    Assisting online banking · Resolving card disputes · Guiding customers digitally

    Background in customer service or administration; confidence using digital tools; understanding of financial services, compliance or regulated environments, or willingness to learn

About customer service jobs in New Zealand

There are 394 roles open for customer service jobs in New Zealand on the SmartCVs job board, 135 of them posted in the last week, all from employers' own career sites.

Of these, 302 full time, 75 part time and 21 hybrid or remote.

Where the ad shows a salary, most pay $55k to $65k a year.

Most are in Auckland (164), Canterbury (54) and Wellington (38).

1 ad says the employer will support a visa.

FAQ

Questions, answered.

Something else on your mind? Email support@smartcvs.ai and a person will reply.

How many customer service jobs in New Zealand are there right now?

There are 394 roles open for customer service jobs in New Zealand on the SmartCVs job board, 135 of them posted in the last week, all from employers' own career sites.

How much do customer service jobs in New Zealand pay?

Where the ad shows a salary, most customer service jobs in New Zealand pay $55k to $65k a year. Not every ad shows one, so check each job, and use the Salary filter to see only the ones that do.

Where are most customer service jobs in New Zealand?

Right now, most are in Auckland (164), Canterbury (54) and Wellington (38). Open a region to see its customer service jobs.

How do I write a CV for customer service jobs?

Keep it to two pages, lead with the experience these ads ask for, and use their own words for your skills. Our Customer Service Representative CV example shows a whole CV for this work, with the keywords employers look for.

See the Customer Service Representative CV example
Customer service jobs in New Zealand: 394 open roles | SmartCVs