Supporting banking enquiries · Recommending banking solutions · Educating customers digitally
Experience delivering customer service in a retail, hospitality, contact centre or service environment.
Straight from employers' career sites
394 open roles, 135 posted this week, most paying $55k to $65k a year. Apply directly with the employer, and tailor your CV to each one.
Supporting banking enquiries · Recommending banking solutions · Educating customers digitally
Experience delivering customer service in a retail, hospitality, contact centre or service environment.
Hato Hone St John · 1001-5000 employees
A New Zealand healthcare organization providing emergency ambulance services and community health support since 1885.
Promoting telecare products · Supporting customer acquisition · Building customer relationships
Previous customer contact experience, understanding of New Zealand health and social care environment, high attention to detail, ability to work in a high-paced environment, commitment to St John Core Values.
Apex Car Rentals · 5001+ employees
A car rental company providing vehicle rental and mobility services.
Interacting with customers · Inspecting vehicles · Cleaning vehicles
Full, clean, valid class 1 driver's licence; previous experience in retail, hospitality, or customer service; ability to work in fast-paced environment; comfortable with computer systems; ability to work early mornings, afternoons, nights, weekends, and public holidays.
Tourism Holdings Limited · 1001-5000 employees
An iconic tourism destination home to the Waitomo Glowworm Caves, offering award-winning visitor experiences.
Leading guest service team · Coaching team members · Resolving guest issues
Experience in customer service, sales, hospitality, travel, or retail at supervisory/team leader level; proven sales ability; conflict resolution and staff development skills; restricted driver's license or higher required.
Warehouse Stationery · 5001+ employees
New Zealand's largest general merchandise retailer across The Warehouse, Warehouse Stationery, and Noel Leeming.
Providing print services · Assisting customers · Managing copy centre
Positive attitude, enthusiasm, willingness to learn, attention to detail, strong communication, ability to stand for long periods; retail experience advantageous but not essential.
Accor · 5001+ employees
A hospitality company operating Peppers Bluewater Resort, offering accommodation and dining experiences.
Managing front office · Supervising team · Handling guest complaints
3+ yrsMinimum 3 years hotel industry experience with strong front office operations; Opera PMS experience; current Manager's Certificate; Microsoft Outlook and Office knowledge; supervisory experience; flexibility for seven-day operation including weekends and holidays.
Waste Management · 1001-5000 employees
A waste management company providing recycling and resource recovery services.
Processing weighbridge transactions · Assisting customers · Providing administrative support
Strong customer service and communication skills; good computer literacy and attention to detail; confident with numbers and data entry; must be in New Zealand with current work visa, residency, or citizenship.
Warehouse Stationery · 5001+ employees
New Zealand's largest general merchandise retailer across The Warehouse, Warehouse Stationery, and Noel Leeming.
Providing print services · Assisting customers · Managing copy centre
Positive attitude, attention to detail, strong communication, willingness to learn; retail experience and ability to stand for long periods advantageous but not essential.
Indie Campers · 201-1000 employees
A campervan marketplace offering rentals, subscriptions, and vehicle sales for road trips worldwide.
Handling reservations · Preparing campervans · Processing payments
Fluent English, valid driver's licence, eligibility to work in New Zealand, availability for weekends and public holidays, customer service experience desirable, ability to drive campervans.
Indie Campers · 201-1000 employees
A campervan marketplace offering rentals, subscriptions, and vehicle sales for road trips worldwide.
Handling reservations · Preparing campervans · Processing payments
Fluent English, valid driver's licence, eligibility to work in New Zealand, availability for weekends and public holidays, customer service aptitude, and ability to drive a campervan.
Aon · 5001+ employees
A global professional services firm providing risk, retirement, and health solutions.
Contacting injured workers · Supporting case managers · Administering claims
Experience in customer service, call centre, medical admin, or coordination; computer savvy in MS Office; ability to manage multiple contact points; attention to detail; previous ACC experience preferred.
Education Perfect · 201-1000 employees
An EdTech platform that empowers educators and amplifies their impact in the classroom.
Responding to enquiries · Managing enrolments · Troubleshooting queries
Strong computer skills including Microsoft Excel and Google Sheets, logical thinking, attention to detail, clear communication, customer-first mindset, adaptability, and ability to work in a fast-paced environment.
Continental Car Services Ltd · 5001+ employees
An exclusive Ferrari dealership in New Zealand offering premium sports cars and high-performance vehicles.
Welcoming guests · Managing enquiries · Providing administrative support
Previous experience in reception, customer service, hospitality, or administration; exceptional communication and organizational skills; full driver licence; technology savvy; Monday to Friday 8:30am-5:00pm.
BP · 5001+ employees
A global retail brand operating convenience stores and cafes.
Serving customers · Stocking shelves · Operating till
Effective communication and English competency, ability to clean, replenish stock, serve customers, execute promotions, work safely, and eligibility to work in New Zealand.
Avani Hotels & Resorts · 5001+ employees
A global hotel brand offering accommodation and hospitality services.
Leading front office team · Managing guest arrivals · Resolving guest concerns
Proven supervisory experience in hotel front office, extensive hospitality background, exceptional customer service, strong time management, professional presentation, flexibility for weekends and varying shifts.
Zespri Group Limited · 201-1000 employees
A global marketer of kiwifruit dedicated to helping people, communities, and the environment thrive through the goodness of kiwifruit.
Responding to queries · Building relationships · Supporting administration
Previous customer service experience, ideally in a contact centre; strong communication and relationship-building skills; administration and time-management skills; proficiency with Word, Excel, CRM, SAP, and SharePoint.
Halter · 201-1000 employees
A technology company enabling farmers and graziers to run productive and sustainable operations through innovative solutions.
Diagnosing collar issues · Monitoring training progress · Testing firmware releases
Albany Toyota
Zespri International
Responding to grower queries · Maintaining grower records · Administering grower contracts
Previous customer service experience
Pullman Hotels & Resorts · 5001+ employees
A hospitality company operating Peppers Bluewater Resort, offering accommodation and dining experiences.
Delivering personalised guest service · Managing treatment bookings · Recommending spa treatments
Previous experience in a spa, beauty, or hospitality environment; flexibility to work a rotating roster, including weekends, public holidays and evening shifts
ASB Bank
Building client relationships · Identifying financial needs · Facilitating lending transactions
Banking knowledge; lending experience; AML knowledge and experience
Delivering customer service · Supporting digital banking · Opening customer accounts
Accor · 5001+ employees
A hospitality company operating Peppers Bluewater Resort, offering accommodation and dining experiences.
Managing reservations · Assisting guests · Handling payments
1+ yrLevel 3 certificate or 1+ years relevant experience; customer service orientation; exceptional communication; proficiency in reservation and property management systems preferred; flexible rotating schedule including evenings, overnights, weekends, and public holidays.
Accor · 5001+ employees
A hospitality company operating Peppers Bluewater Resort, offering accommodation and dining experiences.
Managing reservations · Assisting guests · Processing payments
1+ yrLevel 3 certificate or 1+ years relevant experience; customer service orientation; proficiency with reservation and property management systems; flexible rotating schedule including evenings, overnights, weekends, and public holidays.
Woolworths New Zealand · 5001+ employees
A supermarket chain in New Zealand providing groceries and everyday products.
Supervising team · Filling online orders · Setting daily goals
Customer-first approach, ability to work to tight deadlines, strong communication, attention to detail, and availability for night shifts outside normal trading hours.
Les Mills International · 201-1000 employees
A global fitness company creating a fitter planet through group exercise programs and digital subscriptions.
Handling escalations · Coaching colleagues · Improving processes
Solid hands-on customer service experience, handling complex enquiries and technical escalations, preferably in digital product/SaaS/subscription environment; experience with Freshdesk or Zendesk, Jira, and supporting colleagues through coaching and training.
Jetts Gym · 51-200 employees
A fitness club inspiring people to live better lives through accessible and welcoming gyms.
Driving member experience · Maintaining club culture · Performing operations tasks
Must be NZ citizen, resident, or hold open work visa without restrictions for 12 months; current First Aid certificate covering CPR and defib (NZQA unit standards 6401 and 6402) or willing to obtain; self-motivated with customer service and sales focus.
Westpac New Zealand · 1001-5000 employees
A New Zealand bank focused on building a fairer and stronger New Zealand for its people, customers, and communities.
Assisting customers · Solving problems · Guiding digital tools
Strong customer service or administration background, digital confidence, problem-solving skills, ability to juggle priorities, understanding of financial services or willingness to learn, reliable transport between branches.
Kiwibank · 1001-5000 employees
A New Zealand bank focused on making Kiwis better off.
Processing banking transactions · Answering account queries · Guiding digital banking
Westpac New Zealand · 1001-5000 employees
A New Zealand bank focused on building a fairer and stronger New Zealand for its people, customers, and communities.
Assisting online banking · Resolving card disputes · Guiding customers digitally
Background in customer service or administration; confidence using digital tools; understanding of financial services, compliance or regulated environments, or willingness to learn
There are 394 roles open for customer service jobs in New Zealand on the SmartCVs job board, 135 of them posted in the last week, all from employers' own career sites.
Of these, 302 full time, 75 part time and 21 hybrid or remote.
Where the ad shows a salary, most pay $55k to $65k a year.
Most are in Auckland (164), Canterbury (54) and Wellington (38).
1 ad says the employer will support a visa.
FAQ
Something else on your mind? Email support@smartcvs.ai and a person will reply.
There are 394 roles open for customer service jobs in New Zealand on the SmartCVs job board, 135 of them posted in the last week, all from employers' own career sites.
Where the ad shows a salary, most customer service jobs in New Zealand pay $55k to $65k a year. Not every ad shows one, so check each job, and use the Salary filter to see only the ones that do.
Right now, most are in Auckland (164), Canterbury (54) and Wellington (38). Open a region to see its customer service jobs.
Keep it to two pages, lead with the experience these ads ask for, and use their own words for your skills. Our Customer Service Representative CV example shows a whole CV for this work, with the keywords employers look for.
See the Customer Service Representative CV example