Business operations jobs in New Zealand.

Entering product data · Maintaining pricing · Providing customer service

Intermediate MS Excel, prior data-based administration experience with accuracy and attention to detail, sound interpersonal skills, legal right to work in New Zealand, pre-employment checks including references, Ministry of Justice, right to work, driver's licence, and ACC history.

Leading frontline teams · Managing staff capability · Implementing process changes

Operational management experience, ideally in District Court and Tribunals; experience managing and developing staff; proven leadership; adaptability; strong interpersonal, analytical, and strategic skills.

Managing supplier relationships · Overseeing service delivery · Monitoring contract performance

Proven track record leading, coaching, and mentoring; experience in complex organizations; tertiary degree in business or IT or equivalent experience; knowledge of service management frameworks like ITIL; experience managing suppliers and contracts.

Operating robots remotely · Troubleshooting robot issues · Planning daily operations

Experience managing workflows across distributed or remote teams; hands-on experience using or testing AI tools; familiarity with basic scripting, prototyping, dashboard creation, or workflow automation; general understanding of construction project phases and site operations

Managing vendor relationships · Resolving office maintenance issues · Supporting event setup logistics

Leading technical teams · Overseeing equipment operations · Maximizing environment availability

2+ yrsHigh School Diploma or equivalent; 2+ years experience of mission-critical service management; NZ Citizenship or NZ PR; ability to pass Microsoft Cloud Background Check

Owning revenue planning tools · Running sales commissions · Building pricing tools

Understanding of recurring revenue, pricing, margins, quotas, incentives and forecasting; strong SQL skills; experience building apps, agents or automations with AI

Shaping commercial agendas · Managing category portfolios · Leading commercial analysis

8+ yrs8+ years’ experience in commercial, commercial finance, category or analytics roles, including senior commercial leadership; proven P&L management, commercial lever analysis and portfolio optimisation; strong understanding of category P&L drivers, commercial intelligence and product economics

Supervising coordinators · Arranging travel · Ensuring compliance

8+ yrs8 years of related experience or university degree/certification; leadership experience; understanding of global systems, vendor contracts, travel processes; ability to negotiate with vendors; legal right to work in New Zealand; police background check may be required.

Leading operations · Managing commercial performance · Developing team

Quarrying experience including day-to-day leadership of a quarry operation; strong knowledge across production, plant, people, safety and compliance; commercial and financial capability with budgets, costs, margins or P&L; Board communication skills.

Managing process flow · Leading team development · Driving visual merchandising

Process excellence, collaborative partnerships, effective team leadership, compliance expertise, strong communication, values-aligned behavior, ability to work four weekend shifts per month and at least one evening each week.

Leading policy programmes · Providing strategic advice · Building relationships

Extensive policy and relationship management experience, principal policy advisor level, public service experience, understanding of government machinery, Te Tiriti o Waitangi knowledge, and ability to coach and mentor.

Leading policy projects · Providing strategic advice · Coaching and mentoring

Extensive experience developing high-quality policy and advising Ministers; strong strategic thinking and political awareness; proven ability to lead complex work programmes; excellent relationship and influencing skills; experience coaching and mentoring others.

Managing customer journeys · Designing service blueprints · Improving customer experiences

Extensive experience in service design, customer journey management or journey optimisation; strong expertise in journey mapping, service blueprinting, governance frameworks, and analytical skills; ability to influence senior stakeholders.

Assessing medical claims · Communicating claim decisions · Investigating potential fraud

Experience in claims, administration, customer service, insurance, healthcare, financial services, or a related environment.

Leading planning team · Aligning organisational plans · Overseeing performance reporting

Experience in strategy, planning or performance functions in a complex organisation; expertise in planning cycles, delivery frameworks, project management, KPIs and/or executive-level reporting; legal right to work in New Zealand

Designing business challenges · Authoring benchmark solutions · Auditing AI content

Master of Business Administration (MBA) from an accredited institution; foundational expertise in at least two of Finance, Marketing, Operations, or Strategic Management

Designing business challenges · Authoring benchmark solutions · Auditing AI-generated content

MBA from an accredited institution; strong command of at least two core business disciplines

Translating regulatory requirements · Developing data metrics · Validating reporting data

5+ yrs5+ years business analysis, process improvement, regulatory change or operational reporting experience; tertiary qualification in business analysis, commerce, data analytics, compliance or related; experience with Siebel, Gentrack, GIS, Snowflake or Power BI; strong digital capability.

Managing office operations · Coordinating vendors · Supporting events

Self-directed, highly organized, detail-obsessed, systems-minded, relationship-driven, positive energy; office management, ops, events, or hospitality experience helpful but not required.

Leading regulatory team · Managing compliance · Driving performance

Proven operational leadership in a regulatory environment, preferably gambling; experience leading high-performing frontline teams; knowledge of NZ gambling legislation; strategic thinking; data-driven decision-making; strong stakeholder relationships.

Leading operations teams · Managing budgets · Negotiating contracts

Commercial and financial acumen, experience negotiating B2B agreements and managing industrial supply contracts, proven leadership and people management, ability to understand technical operations, eligible to work in New Zealand, current NZ driver licence, travel within NZ, pass pre-employment drug and alcohol test.

Analyzing business problems · Crafting change strategies · Building client consensus

3+ yrsUndergraduate degree or higher with outstanding academic performance; at least 3 years of consulting or industry experience

Managing supplier relationships · Optimizing contracts · Identifying commercial risks

Strong technology commercial, vendor or contract management experience; proven ability to drive value across complex technology supplier portfolios; sound commercial judgement across pricing, contracts, risk and investment; strong negotiation, analytical and senior stakeholder influencing skills.

Leading domestic payments · Developing payments strategy · Coordinating regulatory responses

Experience in domestic payments, transaction banking, clearing systems, financial services or a related industry; understanding of domestic payment methods, clearing and settlement; knowledge of payment-system rules, standards and obligations; experience engaging with regulators and industry bodies; experience shaping positions on industry or regulatory change

Leading visa operations · Managing operational risk · Driving continuous improvement

Proven senior leadership in large public sector or complex service delivery; significant experience in operational performance and change; strong people leadership; NZ citizen or permanent resident; credit check; ability to obtain Top-Secret clearance.

Overseeing facilities operations · Managing maintenance programmes · Managing contractors

Significant facilities, property or asset management experience; technical experience in facilities, building services, engineering, construction, property or asset management; multi-site facilities experience; contractor, stakeholder, maintenance, compliance, risk and budget management experience

Leading payments strategy · Representing Westpac externally · Translating industry changes

Experience in high-value payments, transaction banking, international payments, correspondent banking, SWIFT or related industry; understanding of cross-border payments and clearing/settlement; knowledge of payment rules, standards, operational risk and regulatory requirements; experience with regulators and industry change.

Reviewing projects and controls · Managing internal audit delivery · Analysing process data

Previous risk and assurance/internal audit experience across various industries

Leading policy projects · Providing strategic advice · Coaching and mentoring

Extensive experience developing high-quality policy and providing advice to Ministers; strong strategic thinking, political awareness, and sound judgement; proven ability to lead complex work programmes; excellent relationship and influencing skills; experience leading others in policy projects and coaching/mentoring.