Business operations jobs in New Zealand.

Leading services organisation · Driving customer satisfaction · Developing services strategy

10+ yrs10+ years leading Technology Services, Managed Services or Professional Services organisations; experience in Enterprise, Government or large Commercial environments; strong commercial and financial management; must live in New Zealand and be eligible to work.

Managing supplier contracts · Providing commercial analysis · Supporting procurement activities

Relevant tertiary qualification in Commerce, Business, Finance, Procurement, IT or related; demonstrated experience in commercial, procurement, contract or supplier management; strong analytical and communication skills; proficiency in Microsoft Office, especially Excel.

Managing maintenance programmes · Leading technical investigations · Ensuring compliance

5+ yrs5+ years facilities management, building services engineering, or property operations experience; strong knowledge of building systems (HVAC, electrical, fire, security, BMS); experience managing contractors; understanding of NZ building compliance; eligibility to work in New Zealand.

Leading policy projects · Developing ministerial advice · Building partnerships

Demonstrated policy development experience in central government or comparable public sector; strong analytical, written and verbal communication; stakeholder engagement; understanding of Te Tiriti o Waitangi; relevant tertiary qualification or equivalent experience.

Developing strategy · Managing projects · Providing advice

Relevant experience in strategy, policy, planning, or advisory fields; strong strategic and critical thinking; excellent written communication; planning and coordination skills; sound judgement; ability to build relationships; right to work in New Zealand.

Managing vendor performance · Leading governance · Coordinating workforce planning

Experience leading vendor, BPO or outsourced contact centre operations; strong commercial judgement; track record of influencing without direct authority; analytical skills; experience managing operational risk and compliance.

Advising customers · Designing solutions · Managing change

3+ yrsBachelor's degree in Business, Technology, or related field; 3+ years CX consulting or contact center operations experience; 3+ years leading large-scale projects; strong knowledge of contact center KPIs; excellent communication; Agile methodology; legally permitted to work in New Zealand.

Leading strategy development · Providing strategic advice · Facilitating planning workshops

Extensive experience leading strategy development in large corporate or consulting; proven success implementing enterprise strategies; strong commercial acumen; exceptional communication and stakeholder management; ability to translate trends into insights.

Supporting sustainability processes · Managing sustainability systems · Improving data processes

Strong data and systems confidence, analytical skills including Excel, interest in sustainability, attention to detail, communication skills; early career professionals considered.

Leading fleet optimisation · Managing contracts · Interpreting fleet data

Experience managing fleet operations across the vehicle lifecycle, strong fleet analytics and reporting, knowledge of governance and risk management, contract and supplier management, stakeholder influence, and project leadership.

Leading risk initiatives · Providing risk oversight · Supporting framework implementation

Deep experience in operational risk, resilience, compliance or regulatory risk; experience leading complex risk initiatives; strong understanding of risk frameworks and governance; tertiary qualifications in business, law, risk or related field.

Preparing briefings · Managing accountability processes · Developing materials

Experience in government accountability and machinery of government; ability to prepare briefings, manage processes, and work with large documents and spreadsheets.

Managing asset risks · Investigating incidents · Providing compliance advice

Relevant degree in engineering, building services, facilities, asset or risk management; significant experience in asset risk, infrastructure compliance, or operational risk; strong understanding of NZ building compliance and health and safety regulations; proven incident investigation and reporting skills.

Leading contact centre teams · Developing virtual service strategy · Driving transformation initiatives

Significant leadership experience in large-scale contact centre or virtual service environments; proven success in transformation and continuous improvement; strong strategic thinking, stakeholder management, and data literacy.

Managing lease portfolio · Negotiating lease renewals · Providing leasing advice

Strong experience in commercial leasing and property management, negotiation and stakeholder management skills, complex lease portfolio management, lease documentation knowledge, financial acumen, and excellent communication.

Managing production · Overseeing operations · Leading teams

Must have unrestricted legal rights to work in New Zealand; pass drug and alcohol test and criminal background check; available for in-person interview.

Managing portfolios · Advising stakeholders · Leading transactions

Significant property transaction and portfolio management experience, including acquisitions and disposals; property information management systems experience; strong communication, relationship management, organization, and prioritization skills.

Developing strategy · Managing projects

No explicit requirements stated.

Developing strategies · Providing strategic advice · Building relationships

Relevant tertiary qualification or equivalent professional experience; must obtain and maintain TOP SECRET national security clearance; must have right to work in New Zealand; may require international travel.

Providing strategic advice · Coordinating ministerial responses · Supporting regulatory stewardship

Proven analytical, communication, and relationship-building skills; experience in governance, risk, and quality management; understanding of government processes; legal right to work in New Zealand.

Leading improvement initiatives · Analyzing processes · Coaching teams

Continuous improvement and operational excellence experience in logistics or service; Lean Six Sigma Green Belt or higher; strong process analysis, stakeholder engagement, and change leadership skills; eligibility to work in New Zealand.

Coordinating maintenance · Managing property information · Supporting commercial agreements

Experience in property management, administration, facilities, contract coordination, or asset management; strong organizational and communication skills; record-keeping and reporting; legal right to work in New Zealand.

Optimizing supply chain processes · Implementing operational improvements · Supporting store teams

Strong supply chain, warehouse, logistics or store operations experience; deep knowledge of SAP EWM or similar ERP; proven process improvement and change management; strong data literacy and stakeholder engagement.

Leading hotel operations · Managing food and beverage · Overseeing housekeeping

5+ yrsMinimum 5 years' senior leadership in guest service or hotel operations across F&B and housekeeping; strategic and commercial thinking; multi-outlet or multi-property leadership; hotel systems and revenue management knowledge; criminal record check required.

Overseeing operations · Managing payroll · Leading team

General retail experience, team leadership experience, proficiency in MS Office and retail business systems, strong communication and organizational skills, and availability to work weekends, evenings, and holidays.

Identifying improvement opportunities · Optimizing systems and processes · Building stakeholder relationships

In-depth knowledge and working experience with warehouse management systems including inventory management; Blue Yonder WMS is a plus; strong communication, stakeholder engagement, problem-solving, adaptability, and self-drive.

Eliciting requirements · Facilitating workshops · Mapping processes

Proven experience as a Business Analyst in a project or transformation environment; strong requirements gathering, process mapping, documentation, workshop facilitation, analytical, and communication skills; experience with agile and/or waterfall methodologies.

Managing software contracts · Optimizing license usage · Negotiating with suppliers

Significant experience in contract, licensing, software asset management or commercial support; experience with software licensing tools (ServiceNow, Flexera, Snow) and cloud licensing; strong understanding of volume licensing agreements; familiarity with government purchasing rules; excellent negotiation and communication skills.

Managing branch team · Driving revenue · Managing P&L

Demonstrated experience leading a team in a management/supervisory role, strong financial acumen managing P&Ls, outstanding customer service leadership, and experience in a network operation.

Developing policy · Leading projects · Managing relationships

5+ yrs5+ years central government policy experience, strong understanding of resource management system, project leadership, relationship management, excellent communication, and right to work in New Zealand.