Jobs in Auckland.

Resolving customer enquiries · Building customer relationships · Processing service requests

Experience delivering customer service

Developing Pega solutions · Designing enterprise applications · Mentoring technical colleagues

5+ yrsPega Senior Systems Architect (SSA) certification; 6–8+ years of Pega development experience; 5+ years working at Senior System Architect level

Leading incident investigations · Conducting forensic analysis · Hunting for threats

Hands-on incident response experience in complex customer environments; digital forensics across Windows, Linux and Microsoft 365; malware analysis experience; SIEM and EDR proficiency; threat hunting skills; NIST or SANS framework knowledge; mentoring experience; full working rights in New Zealand

Improving detection coverage · Maintaining AML processes · Developing detection solutions

Designing test solutions · Executing functional tests · Coaching test engineers

Agile testing background; programming skills in Java, JavaScipt, Python, Shell Scripting or C#; UI/API automation experience; CI/CD pipeline understanding; TDD/BDD experience; manual and automated test strategy experience; coaching and training experience

Designing security controls · Reviewing security designs · Guiding engineering teams

Extensive experience designing, deploying and operating security controls across complex cloud, hybrid and IoT environments; deep expertise in one or more security domains; strong knowledge of NZISM, PSR and enterprise security frameworks; must be able to achieve and maintain a New Zealand Government security clearance up to SECRET

Handling customer calls · Coordinating assistance cases · Liaising with medical experts

Experience in an Assistance Coordinator or similar role; good geographical knowledge; native-standard written and spoken English; availability for early, middle and late shifts Monday to Sunday, including Bank Holidays

Engaging customers · Replenishing products · Maintaining store standards

Availability to work between 4.30pm and 6.30am

Guiding customer adoption · Developing consumption roadmaps · Managing executive relationships

7+ yrs7+ years in customer-facing solutioning for Data, Analytics, AI and CRM; full-stack qualifications in CRM, Data Architecture and AI/ML; experience managing technical relationships with C-level executives; English proficiency (written and verbal)

Scanning and packing orders · Resolving customer queries · Supporting cash management

Advising business leaders · Facilitating investigations · Analysing safety trends

Relevant tertiary qualification in Health & Safety or a related discipline; knowledge of NZ health and safety legislation, risk management and ISO 45001; health and safety advisory experience in complex operational environments; experience leading investigations, audits and improvement initiatives

Testing front-end and back-end · Investigating defects · Triaging customer issues

5+ yrs5+ years of QA or software testing experience in a SaaS or product environment; valid working rights for NZ

Reviewing graduate applications · Scheduling candidate interviews · Coordinating recruitment campaign

Legally entitled to work in New Zealand

Designing end-to-end workflows · Translating finance requirements · Supporting system implementation

Experienced Technical Business Analyst; strong financial systems knowledge; ERP implementation experience

Reviewing requirements · Building test automation · Analysing test results

3+ yrs3+ years testing in the Card Payments industry; proven testing leadership; knowledge of functional, system, integration, API, end-to-end and performance testing; experience with test simulators

Issuing work permits · Monitoring site security · Performing facility inspections

3+ yrs3–5 years’ experience in a facilities-based role; experience issuing work and hot work permits; understanding of working at heights and safety protocols; familiarity with building WOF processes; experience monitoring contractors; basic computer literacy

Managing paid campaigns · Owning CRM strategy · Analysing performance data

2+ yrsAt least 2 years’ experience in digital marketing, eCommerce or performance marketing; hands-on experience with Klaviyo or a similar CRM platform

Welcoming customers · Meeting sales goals · Maintaining store presentation

Full availability from October 2026 to mid-January 2027, especially weekends, late nights, Black Friday, Boxing Day, New Year’s Eve and New Year’s Day

Leading operational teams · Planning workforce resources · Improving operational performance

Experience leading teams in a warehouse, logistics, manufacturing or FMCG environment; operational planning and workforce management capability; experience driving continuous improvement and operational efficiency initiatives; experience working with warehouse management systems

Overseeing site operations · Leading hospitality teams · Handling resident enquiries

Full New Zealand Driver Licence

Assessing platform changes · Documenting system requirements · Investigating platform issues

5+ yrs5+ years’ experience in a technical, systems, platform or business analyst role or similar; experience gathering and documenting business and system requirements; knowledge of integrations, APIs, data flows and interconnected business systems

Managing partner portfolios · Growing product adoption · Leading sales conversations

Managing product administration · Coordinating promotional activity · Analyzing promotion performance