Straight from employers' career sites

Customer service representative jobs in New Zealand.

42 open roles, 20 posted this week. Apply directly with the employer, and tailor your CV to each one.

  • Customer serviceYesterday
    Auckland
    Full time

    Resolving customer issues · Maintaining customer records · Investigating customer claims

    2+ yrsHigh school certificate; 2 years of work experience in a customer service role

    Study support
  • Customer service2 days ago

    Customer Service Representative

    SCR Solutions · 1001-5000 employees

    A solutions provider offering customer support and supply chain services.

    Mount Maunganui, Bay of Plenty
    OnsiteFull timeEntry level

    Managing customer orders · Building customer relationships · Resolving order issues

    Customer service experience (phone or face-to-face), strong communication, time management, attention to detail, problem-solving, ability to work in fast-paced environment; supply chain or logistics background preferred.

  • Customer service2 days ago
    Mount Maunganui, Bay of Plenty
    Full timeSenior

    Managing customer orders · Processing orders accurately · Resolving order problems

    Customer service experience, phone-based or face-to-face

  • Customer service2 days ago

    Customer Service Representative (Fixed Term - 12 Months)

    AIA · 5001+ employees

    An insurance and financial services company helping people live healthier, longer, better lives.

    Auckland
    OnsiteFull timeContractEntry level

    Handling customer enquiries · Resolving issues · Building relationships

    Experience delivering exceptional customer service, ideally in a contact centre or financial services; strong communication, attention to detail, problem-solving, resilience, and technology proficiency.

  • Sales1 day ago

    Customer Service Representative

    Mico · 5001+ employees

    A leading New Zealand building products business focused on supply planning and operational excellence.

    Auckland
    OnsiteFull timeEntry level

    Serving customers · Processing orders · Managing stock

    Previous customer-facing sales or trade retail experience; strong communication and attention to detail; confident with technology; physically fit for heavy lifting (20kg); full NZ Class 1 driver's licence; forklift experience preferred; legal right to work in NZ indefinitely.

    Retirement savingsStudy support
  • Customer service3 days ago

    Customer Service Representative (Fixed Term - 6 Months)

    AIA · 5001+ employees

    An insurance and financial services company helping people live healthier, longer, better lives.

    Auckland
    OnsiteFull timeContractEntry level

    Handling customer enquiries · Resolving issues · Building relationships

    Experience delivering exceptional customer service, ideally in a contact centre or financial services; strong communication, attention to detail, problem-solving, resilience, and technology proficiency.

  • Customer service3 days ago

    Customer Service Representative (Full Time) - bp Connect Queenstown

    BP · 5001+ employees

    A global retail brand operating convenience stores and cafes.

    Queenstown, Otago
    OnsiteFull timeNo experience needed

    Serving customers · Stocking shelves · Operating till

    Effective communication and English competency, ability to clean, replenish stock, serve customers, execute promotions, work safely, and eligibility to work in New Zealand.

  • Customer service4 days ago

    Casual Customer Service Representative - Taranaki

    Westpac New Zealand · 1001-5000 employees

    A New Zealand bank focused on building a fairer and stronger New Zealand for its people, customers, and communities.

    New Plymouth, Taranaki+1 more
    OnsitePart timeNo experience needed

    Assisting customers · Solving problems · Guiding digital tools

    Strong customer service or administration background, digital confidence, problem-solving skills, ability to juggle priorities, understanding of financial services or willingness to learn, reliable transport between branches.

  • Customer service4 days ago

    Casual Customer Service Representative - Taranaki

    Westpac New Zealand · 1001-5000 employees

    A New Zealand bank focused on building a fairer and stronger New Zealand for its people, customers, and communities.

    New Plymouth, Taranaki
    Full time

    Assisting online banking · Resolving card disputes · Guiding customers digitally

    Background in customer service or administration; confidence using digital tools; understanding of financial services, compliance or regulated environments, or willingness to learn

  • Customer service4 days ago

    Customer Service Representative | Contact Centre | Fixed Term

    Westpac New Zealand · 1001-5000 employees

    A New Zealand bank focused on building a fairer and stronger New Zealand for its people, customers, and communities.

    Auckland
    Full time

    Handling customer enquiries · Resolving banking enquiries · Connecting customers with specialists

  • Customer service4 days ago

    Casual Customer Service Representative - Manawatū-Whanganui

    Westpac New Zealand · 1001-5000 employees

    A New Zealand bank focused on building a fairer and stronger New Zealand for its people, customers, and communities.

    Whanganui, Manawatū-Whanganui
    Full time

    Helping banking customers · Resolving card disputes · Guiding digital banking

    Strong customer service or administration background; reliable transport to travel between branches

  • Customer service4 days ago

    Casual Customer Service Representative - Hawke's Bay

    Westpac New Zealand · 1001-5000 employees

    A New Zealand bank focused on building a fairer and stronger New Zealand for its people, customers, and communities.

    Napier-Hastings
    Full time

    Helping banking customers · Resolving card disputes · Guiding digital banking

    Strong background in customer service or administration; confidence using digital tools; understanding of financial services, compliance or regulated environments, or willingness to learn; reliable transport between branches

  • Customer service4 days ago
    Otago
    Full timeMid level

    Assisting customers with payment questions · Helping with repairs and sales inquiries · Resolving customer concerns

    Strong written and verbal communication skills

    Generous leave
  • Customer service6 days ago

    Customer Service Representative

    Wesco · 5001+ employees

    A leading provider of business-to-business distribution, logistics services, and supply chain solutions.

    Christchurch, Canterbury
    Full time

    Handling customer enquiries · Preparing quotations · Dispatching customer orders

    Experience in trade counter sales, customer service, warehousing or a similar hands-on environment

  • Customer service6 days ago

    Customer Service Representative

    Wesco · 5001+ employees

    A leading provider of business-to-business distribution, logistics services, and supply chain solutions.

    Christchurch, Canterbury
    OnsiteFull timeEntry level

    Answering customer enquiries · Processing orders · Preparing quotations

    Experience in trade counter sales, customer service, warehousing or similar hands-on environment; strong communication skills; attention to detail; ability to handle warehouse duties including picking, packing, dispatch, and stock management.

  • Customer service6 days ago

    Customer Service Representative (Casual) - bp Connect Geyser

    BP · 5001+ employees

    A global retail brand operating convenience stores and cafes.

    Rotorua, Bay of Plenty
    OnsitePart timeNo experience needed

    Serving customers · Stocking shelves · Operating till

    Effective communication in English, ability to clean, replenish stock, serve customers, execute promotions, follow safe work practices, and eligibility to work in New Zealand.

  • Customer service6 days ago

    Customer Service Representative (Casual-Overnight) – bp Connect Albany Highway

    BP · 5001+ employees

    A global retail brand operating convenience stores and cafes.

    Auckland
    OnsitePart timeNo experience needed

    Serving customers · Stocking shelves · Operating till

    Effective communication in English, friendly and energetic, ability to clean, replenish stock, serve customers, execute promotions, work safely, and eligibility to work in New Zealand.

  • Customer service6 days ago

    Customer Service Representative (Part Time) – bp Connect Waipapa

    BP · 5001+ employees

    A global retail brand operating convenience stores and cafes.

    Waipapa, Northland
    OnsitePart timeNo experience needed

    Serving customers · Stocking shelves · Operating till

    Effective communication in English, friendly and energetic, ability to clean, replenish stock, serve customers, execute promotions, follow safety procedures, and eligibility to work in New Zealand.

  • Customer service6 days ago

    Customer Service Representative (Part Time-Overnight) - bp Connect Dairy Flat

    BP · 5001+ employees

    A global retail brand operating convenience stores and cafes.

    Auckland
    OnsitePart timeNo experience needed

    Serving customers · Operating store · Maintaining cleanliness

    Effective communication skills with competency in English (reading, writing, speaking); friendly, energetic, approachable; team player; eligibility to work in New Zealand.

  • Customer service9 days ago

    Customer Service Representative

    Harvey Norman · 5001+ employees

    A leading New Zealand retailer of quality products with outstanding customer service.

    Porirua, Wellington
    OnsiteFull timeNo experience needed

    Assisting customers · Processing orders · Supporting sales

    Strong communication and interpersonal skills; customer-focused with ability to resolve issues; attention to detail; multitasking; flexible availability including weekends; computer literacy with POS systems desirable.

  • Customer service9 days ago

    Customer Service Representative

    Tourism Holdings Limited · 1001-5000 employees

    An iconic tourism destination home to the Waitomo Glowworm Caves, offering award-winning visitor experiences.

    Waitomo, Waikato
    OnsiteFull timeEntry level

    Providing customer service · Processing reservations · Selling products

    1+ yrNCEA Level 2 or equivalent; 1+ year customer service experience; proficiency in Microsoft Outlook, Word, Excel; understanding of core values; availability for 7-day rotating roster.

  • Sales12 days ago

    Customer Service Representative - Noel Leeming, Queenstown (Casual)

    Noel Leeming · 5001+ employees

    New Zealand's largest general merchandise retailer across The Warehouse, Warehouse Stationery, and Noel Leeming.

    Queenstown, Otago
    TemporaryMid level

    Assisting customers with payments · Resolving customer concerns · Supporting administrative tasks

    Strong written and verbal communication skills; ability to learn computer systems; ability to undertake heavy lifting, climb ladders, and stand for long periods

    Generous leave
  • Customer service12 days ago

    Customer Service Representative | Contact Centre | Fixed Term

    Westpac New Zealand · 1001-5000 employees

    A New Zealand bank focused on building a fairer and stronger New Zealand for its people, customers, and communities.

    Auckland
    Full time

    Handling customer enquiries · Resolving banking queries · Connecting customers with specialists

  • Customer service12 days ago

    Customer Service Representative - Noel Leeming, Tauriko

    Noel Leeming · 5001+ employees

    New Zealand's largest general merchandise retailer across The Warehouse, Warehouse Stationery, and Noel Leeming.

    Tauranga, Bay of Plenty
    Full timeMid level

    Answering payment questions · Handling service inquiries · Resolving customer concerns

    Friendly phone manner; strong written and verbal communication skills; ability to quickly learn computer systems; genuine interest in technology

    Generous leave
  • Customer service16 days ago

    Customer Service Representative - Noel Leeming, Blenheim

    Noel Leeming · 5001+ employees

    New Zealand's largest general merchandise retailer across The Warehouse, Warehouse Stationery, and Noel Leeming.

    Blenheim, Marlborough
    Full timeMid level

    Assisting customers with payments · Resolving customer concerns · Supporting administrative tasks

    Friendly phone manner; strong written and verbal communication skills; ability to quickly learn computer systems; genuine interest in technology

    Generous leave
  • Sales16 days ago

    Customer Service Representative - Noel Leeming, Dunedin City

    Noel Leeming · 5001+ employees

    New Zealand's largest general merchandise retailer across The Warehouse, Warehouse Stationery, and Noel Leeming.

    Dunedin, Otago
    Full timeMid level

    Handling customer enquiries · Resolving customer issues · Providing product advice

  • Customer service16 days ago

    Part-time Customer Service Representative - Gisborne

    Westpac New Zealand · 1001-5000 employees

    A New Zealand bank focused on building a fairer and stronger New Zealand for its people, customers, and communities.

    Gisborne
    Part time

    Assisting with online banking · Resolving card disputes · Guiding customers through digital tools

    Strong customer service or administration background; understanding of financial services, compliance or regulated environments, or willingness to learn

    Parental leaveGenerous leave
  • Customer service16 days ago

    Customer Service Representative - BNT Nelson

    Bapcor · 1001-5000 employees

    A leading Asia Pacific provider of automotive aftermarket parts, equipment, services, and solutions.

    Nelson
    OnsiteFull timeMid level

    Serving trade customers · Helping customers find parts · Processing orders

    Customer service experience, computer skills, full NZ driver's license, genuine interest in cars or parts, strong communication, ability to work in fast-paced environment, team-first approach.

    Generous leave
  • Sales18 days ago

    Customer Service Representative - Noel Leeming, Ormiston (Part-time)

    Noel Leeming · 5001+ employees

    New Zealand's largest general merchandise retailer across The Warehouse, Warehouse Stationery, and Noel Leeming.

    Auckland
    Part timeMid level

    Assisting customers · Resolving concerns · Supporting administrative tasks

    Friendly phone manner; strong written and verbal communication skills; ability to quickly learn computer systems; genuine interest in technology

    Generous leave

About customer service representative jobs in New Zealand

There are 42 roles open for customer service representative jobs in New Zealand on the SmartCVs job board, 20 of them posted in the last week, all from employers' own career sites.

Of these, 34 full time, 7 part time and 1 hybrid or remote.

FAQ

Questions, answered.

Something else on your mind? Email support@smartcvs.ai and a person will reply.

How many customer service representative jobs in New Zealand are there right now?

There are 42 roles open for customer service representative jobs in New Zealand on the SmartCVs job board, 20 of them posted in the last week, all from employers' own career sites.

How do I write a CV for customer service representative jobs?

Keep it to two pages, lead with the experience these ads ask for, and use their own words for your skills. Our Customer Service Representative CV example shows a whole CV for this work, with the keywords employers look for.

See the Customer Service Representative CV example
Customer service representative jobs in New Zealand: 42 open roles | SmartCVs