Resolving customer issues · Maintaining customer records · Investigating customer claims
2+ yrsHigh school certificate; 2 years of work experience in a customer service role
Straight from employers' career sites
42 open roles, 20 posted this week. Apply directly with the employer, and tailor your CV to each one.
Resolving customer issues · Maintaining customer records · Investigating customer claims
2+ yrsHigh school certificate; 2 years of work experience in a customer service role
SCR Solutions · 1001-5000 employees
A solutions provider offering customer support and supply chain services.
Managing customer orders · Building customer relationships · Resolving order issues
Customer service experience (phone or face-to-face), strong communication, time management, attention to detail, problem-solving, ability to work in fast-paced environment; supply chain or logistics background preferred.
Managing customer orders · Processing orders accurately · Resolving order problems
Customer service experience, phone-based or face-to-face
AIA · 5001+ employees
An insurance and financial services company helping people live healthier, longer, better lives.
Handling customer enquiries · Resolving issues · Building relationships
Experience delivering exceptional customer service, ideally in a contact centre or financial services; strong communication, attention to detail, problem-solving, resilience, and technology proficiency.
Resolving customer enquiries · Building customer relationships · Processing service requests
Experience delivering customer service
Mico · 5001+ employees
A leading New Zealand building products business focused on supply planning and operational excellence.
Serving customers · Processing orders · Managing stock
Previous customer-facing sales or trade retail experience; strong communication and attention to detail; confident with technology; physically fit for heavy lifting (20kg); full NZ Class 1 driver's licence; forklift experience preferred; legal right to work in NZ indefinitely.
AIA · 5001+ employees
An insurance and financial services company helping people live healthier, longer, better lives.
Handling customer enquiries · Resolving issues · Building relationships
Experience delivering exceptional customer service, ideally in a contact centre or financial services; strong communication, attention to detail, problem-solving, resilience, and technology proficiency.
BP · 5001+ employees
A global retail brand operating convenience stores and cafes.
Serving customers · Stocking shelves · Operating till
Effective communication and English competency, ability to clean, replenish stock, serve customers, execute promotions, work safely, and eligibility to work in New Zealand.
Westpac New Zealand · 1001-5000 employees
A New Zealand bank focused on building a fairer and stronger New Zealand for its people, customers, and communities.
Assisting customers · Solving problems · Guiding digital tools
Strong customer service or administration background, digital confidence, problem-solving skills, ability to juggle priorities, understanding of financial services or willingness to learn, reliable transport between branches.
Westpac New Zealand · 1001-5000 employees
A New Zealand bank focused on building a fairer and stronger New Zealand for its people, customers, and communities.
Assisting online banking · Resolving card disputes · Guiding customers digitally
Background in customer service or administration; confidence using digital tools; understanding of financial services, compliance or regulated environments, or willingness to learn
Westpac New Zealand · 1001-5000 employees
A New Zealand bank focused on building a fairer and stronger New Zealand for its people, customers, and communities.
Handling customer enquiries · Resolving banking enquiries · Connecting customers with specialists
Westpac New Zealand · 1001-5000 employees
A New Zealand bank focused on building a fairer and stronger New Zealand for its people, customers, and communities.
Helping banking customers · Resolving card disputes · Guiding digital banking
Strong customer service or administration background; reliable transport to travel between branches
Westpac New Zealand · 1001-5000 employees
A New Zealand bank focused on building a fairer and stronger New Zealand for its people, customers, and communities.
Helping banking customers · Resolving card disputes · Guiding digital banking
Strong background in customer service or administration; confidence using digital tools; understanding of financial services, compliance or regulated environments, or willingness to learn; reliable transport between branches
Assisting customers with payment questions · Helping with repairs and sales inquiries · Resolving customer concerns
Strong written and verbal communication skills
Wesco · 5001+ employees
A leading provider of business-to-business distribution, logistics services, and supply chain solutions.
Handling customer enquiries · Preparing quotations · Dispatching customer orders
Experience in trade counter sales, customer service, warehousing or a similar hands-on environment
Wesco · 5001+ employees
A leading provider of business-to-business distribution, logistics services, and supply chain solutions.
Answering customer enquiries · Processing orders · Preparing quotations
Experience in trade counter sales, customer service, warehousing or similar hands-on environment; strong communication skills; attention to detail; ability to handle warehouse duties including picking, packing, dispatch, and stock management.
BP · 5001+ employees
A global retail brand operating convenience stores and cafes.
Serving customers · Stocking shelves · Operating till
Effective communication in English, ability to clean, replenish stock, serve customers, execute promotions, follow safe work practices, and eligibility to work in New Zealand.
BP · 5001+ employees
A global retail brand operating convenience stores and cafes.
Serving customers · Stocking shelves · Operating till
Effective communication in English, friendly and energetic, ability to clean, replenish stock, serve customers, execute promotions, work safely, and eligibility to work in New Zealand.
BP · 5001+ employees
A global retail brand operating convenience stores and cafes.
Serving customers · Stocking shelves · Operating till
Effective communication in English, friendly and energetic, ability to clean, replenish stock, serve customers, execute promotions, follow safety procedures, and eligibility to work in New Zealand.
BP · 5001+ employees
A global retail brand operating convenience stores and cafes.
Serving customers · Operating store · Maintaining cleanliness
Effective communication skills with competency in English (reading, writing, speaking); friendly, energetic, approachable; team player; eligibility to work in New Zealand.
Harvey Norman · 5001+ employees
A leading New Zealand retailer of quality products with outstanding customer service.
Assisting customers · Processing orders · Supporting sales
Strong communication and interpersonal skills; customer-focused with ability to resolve issues; attention to detail; multitasking; flexible availability including weekends; computer literacy with POS systems desirable.
Tourism Holdings Limited · 1001-5000 employees
An iconic tourism destination home to the Waitomo Glowworm Caves, offering award-winning visitor experiences.
Providing customer service · Processing reservations · Selling products
1+ yrNCEA Level 2 or equivalent; 1+ year customer service experience; proficiency in Microsoft Outlook, Word, Excel; understanding of core values; availability for 7-day rotating roster.
Noel Leeming · 5001+ employees
New Zealand's largest general merchandise retailer across The Warehouse, Warehouse Stationery, and Noel Leeming.
Assisting customers with payments · Resolving customer concerns · Supporting administrative tasks
Strong written and verbal communication skills; ability to learn computer systems; ability to undertake heavy lifting, climb ladders, and stand for long periods
Westpac New Zealand · 1001-5000 employees
A New Zealand bank focused on building a fairer and stronger New Zealand for its people, customers, and communities.
Handling customer enquiries · Resolving banking queries · Connecting customers with specialists
Noel Leeming · 5001+ employees
New Zealand's largest general merchandise retailer across The Warehouse, Warehouse Stationery, and Noel Leeming.
Answering payment questions · Handling service inquiries · Resolving customer concerns
Friendly phone manner; strong written and verbal communication skills; ability to quickly learn computer systems; genuine interest in technology
Noel Leeming · 5001+ employees
New Zealand's largest general merchandise retailer across The Warehouse, Warehouse Stationery, and Noel Leeming.
Assisting customers with payments · Resolving customer concerns · Supporting administrative tasks
Friendly phone manner; strong written and verbal communication skills; ability to quickly learn computer systems; genuine interest in technology
Noel Leeming · 5001+ employees
New Zealand's largest general merchandise retailer across The Warehouse, Warehouse Stationery, and Noel Leeming.
Handling customer enquiries · Resolving customer issues · Providing product advice
Westpac New Zealand · 1001-5000 employees
A New Zealand bank focused on building a fairer and stronger New Zealand for its people, customers, and communities.
Assisting with online banking · Resolving card disputes · Guiding customers through digital tools
Strong customer service or administration background; understanding of financial services, compliance or regulated environments, or willingness to learn
Bapcor · 1001-5000 employees
A leading Asia Pacific provider of automotive aftermarket parts, equipment, services, and solutions.
Serving trade customers · Helping customers find parts · Processing orders
Customer service experience, computer skills, full NZ driver's license, genuine interest in cars or parts, strong communication, ability to work in fast-paced environment, team-first approach.
Noel Leeming · 5001+ employees
New Zealand's largest general merchandise retailer across The Warehouse, Warehouse Stationery, and Noel Leeming.
Assisting customers · Resolving concerns · Supporting administrative tasks
Friendly phone manner; strong written and verbal communication skills; ability to quickly learn computer systems; genuine interest in technology
There are 42 roles open for customer service representative jobs in New Zealand on the SmartCVs job board, 20 of them posted in the last week, all from employers' own career sites.
Of these, 34 full time, 7 part time and 1 hybrid or remote.
FAQ
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There are 42 roles open for customer service representative jobs in New Zealand on the SmartCVs job board, 20 of them posted in the last week, all from employers' own career sites.
Keep it to two pages, lead with the experience these ads ask for, and use their own words for your skills. Our Customer Service Representative CV example shows a whole CV for this work, with the keywords employers look for.
See the Customer Service Representative CV example