Guest service agent jobs in New Zealand.

Checking in guests · Handling reservations · Providing recommendations

Demonstrated background in hotel, hospitality, or customer-facing service; excellent communication; polished presentation; ability to work weekends, public holidays, and varying shifts; working rights in New Zealand.

Checking in guests · Handling reservations · Performing night audit

Previous hotel front desk experience preferred; flexible rotating schedule including nights, overnights, weekends, and public holidays; strong communication, multitasking, and organizational skills.

Checking guests in · Answering inquiries · Resolving complaints

2+ yrsNZQF level 2 or 3 or 2+ years relevant experience; flexibility for rostered shifts including weekends, public holidays, and overnight shifts; strong communication and customer service skills.

Handling check-in · Managing night audit · Assisting guests

Previous hotel front desk experience preferred; strong communication, multitasking, and organizational skills; flexible rotating schedule including nights, overnights, weekends, and public holidays.

Assisting guests · Managing admin · Providing local advice

Passionate about guest service, strong communication and organizational skills, ability to provide local recommendations, positive attitude, and flexibility.

Processing check-ins · Handling reservations · Resolving complaints

3+ yrsRequires three years of comparable hospitality experience, or a relevant diploma with one year of experience. Must work rostered shifts including weekends and public holidays, with strong communication and attention to detail.

Assisting guests · Managing administration · Providing local advice

Passionate people person with strong communication, organizational skills, and flexibility to provide exceptional guest service and local recommendations.