Straight from employers' career sites
11 open roles, 2 posted this week. Apply directly with the employer, and tailor your CV to each one.
SO/ Auckland
Welcoming and assisting guests · Processing reservations · Reconciling cashier floats
Previous customer service experience; confidence using computer systems; full, clean New Zealand driver licence or overseas equivalent
Rosewood Kauri Cliffs
Providing guest transfers · Handling guest luggage · Delivering room service
Full, clean driver's licence; valid New Zealand work visa or working holiday visa; physical capability for manual tasks
Hilton · 5001+ employees
A global hospitality leader delivering exceptional guest experiences and workplace culture.
Welcoming and checking in · Processing guest check-outs · Resolving guest concerns
Previous experience in a guest service or front office role in hospitality; strong communication and interpersonal skills; proficiency in hotel property management systems and front office procedures; proficiency in English; ability to work flexible hours, including nights, weekends, and holidays
Avani Hotels and Resorts
Welcoming arriving guests · Processing guest reservations · Resolving guest issues
Experience delivering high-quality service in a hotel, hospitality, or customer-facing environment; availability to work weekends, public holidays, and varying shifts
Hilton · 5001+ employees
A global hospitality leader delivering exceptional guest experiences and workplace culture.
Greeting arriving guests · Processing guest departures · Resolving guest concerns
Previous experience in a guest service or front office role within the hospitality industry; proficiency in hotel property management systems (PMS) and general front office procedures; proficiency in English; ability to work flexible hours, including nights, weekends, and holidays
MGallery Hotel Collection
Welcoming arriving guests · Coordinating guest bookings · Handling guest queries
1+ yr1 year of hotel guest services/front office experience; experience using Opera Cloud or another PMS; clean police record; availability for weekends and public holidays
Accor · 5001+ employees
A hospitality company operating Peppers Bluewater Resort, offering accommodation and dining experiences.
Welcoming guests · Managing reservations · Performing night audits
1+ yrLevel 2 or 3 qualification (ANZSCO Skill Level 4) or at least one year of relevant experience; flexible rotating schedule including nights, overnights, weekends, and public holidays; strong communication and customer service skills.
Accorpacific · 5001+ employees
A hospitality company operating Peppers Bluewater Resort, offering accommodation and dining experiences.
Welcoming guests · Handling reservations · Performing night audits
1+ yrLevel 2 or 3 qualification (ANZSCO Skill Level 4) or at least one year of relevant experience; flexible rotating schedule including nights, weekends, and public holidays; strong communication and customer service skills.
Accor · 5001+ employees
A hospitality company operating Peppers Bluewater Resort, offering accommodation and dining experiences.
Welcoming guests · Managing reservations · Performing night audit
1+ yrLevel 2 or 3 qualification (ANZSCO Skill Level 4) or at least one year of relevant experience; flexible rotating schedule including nights, overnights, weekends, and public holidays; strong communication and customer service skills.
Tfehotels · 1001-5000 employees
A global hospitality group with 80+ hotels and 12+ brands across 11+ countries, celebrating individuality and collaboration.
Processing check-ins · Handling guest requests · Resolving complaints
3+ yrsMinimum 3 years relevant hospitality experience or a hospitality diploma plus 1 year experience; ability to work rostered shifts including weekends and public holidays; strong communication and professionalism.
Rydges Wellington Airport · 5001+ employees
A premium lifestyle hotel brand offering unique guest experiences and culinary excellence.
Welcoming guests · Handling requests · Answering telephones
Experience in a similar environment, exceptional communication and multitasking skills, Opera Cloud PMS experience preferred, flexible availability including late nights, weekends, and public holidays, and legal right to work in New Zealand.
There are 11 roles open for guest service agent jobs in New Zealand on the SmartCVs job board, 2 of them posted in the last week, all from employers' own career sites.
Of these, 8 full time and 2 part time.
FAQ
Something else on your mind? Email support@smartcvs.ai and a person will reply.
There are 11 roles open for guest service agent jobs in New Zealand on the SmartCVs job board, 2 of them posted in the last week, all from employers' own career sites.
Keep it to two pages, leave off your photo and date of birth, and use the job ad's own words for your skills. Our New Zealand CV format guide covers every convention, with a free template.
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