Business operations

Policy Analyst - International

New Zealand Customs Service · 5001+ employees

Auckland2 days ago
OnsiteFull timeEntry level

What the role involves

  • Researching policy trends
  • Developing policy solutions
  • Coordinating international engagements

What they ask for

Must be a New Zealand citizen or permanent resident, residing in NZ, with 5 years continuous residence; security clearance to Confidential level; strong analytical, research, and written communication skills.

  • Security clearance

About the job

Mō tēnei tūranga mahi | About this role

Ready to help shape how New Zealand engages with the world on border issues? Join our International and Governance Group as a Policy Analyst International and play a part in policy advice that strengthens Customs’ international partnerships and supports our wider border system priorities. If you thrive in a fast-paced environment and enjoy providing advice that makes a real difference, we’d love to hear from you.

About the role...

As Policy Analyst International, you will help guide Customs’ strategic direction and our work with partner border agencies, while providing responsive policy advice. You will contribute to strong outcomes across international and domestic stakeholder settings. Working alongside Senior Policy Analysts and Customs’ offshore Liaison Officers, you will support international partnerships, coordinate engagement with overseas counterparts, and help deliver Customs’ international priorities.

In this role, you will...

  • monitor, research, analyse and evaluate trends and developments in relevant policy areas
  • identify policy issues and develop practical solutions in collaboration with internal and external stakeholders
  • provide high-quality, free and frank policy advice to Ministers, the Comptroller of Customs and senior leaders
  • lead assigned tasks and contribute to successful projects, processes and policy outcomes
  • build and maintain constructive working relationships with colleagues and domestic and international stakeholders
  • support the planning and delivery of international engagements, including coordinating visits by overseas delegations, managing associated logistics, and facilitating engagement with international partners.

About you...

You’re a sharp, curious thinker with sound judgement and excellent written and verbal communication skills. You enjoy working through complex information, building relationships with a range of stakeholders, and turning your insights into clear, practical advice in a public sector environment.

You will ideally bring...

  • experience researching, analysing and evaluating information to identify issues and opportunities
  • strong analytical capability and an ability to apply structured thinking to complex problems
  • excellent written communication skills, with the ability to write clearly, concisely and in plain language
  • confidence building effective relationships and working collaboratively with others
  • an interest in policy development and the public sector environment, with an understanding of public sector, Cabinet and parliamentary processes being an advantage, but not mandatory
  • a proactive, flexible and can-do approach, including comfort working with ambiguity and competing priorities.

Why this opportunity?

This is your chance to build a career in policy, broaden your experience, and deepen your understanding of Customs’ international work. You will contribute to advice that supports effective border management and strong relationships with our partner agencies and see the impact of your work on the safety and success of New Zealand.

How to apply...

To work for Customs, you must be able to meet the following requirements:

  • Be a New Zealand Citizen or New Zealand Permanent Resident
  • Residing in New Zealand at the time of application
  • Have resided continuously in New Zealand for the last five years. Any exceptions to this will need to be discussed with recruitment to assess whether you will still be eligible to meet the Organisation's Security Clearance application criteria to Confidential level.

How to apply…

Please apply online and submit your current CV and a tailored cover letter. Please note that we are unable to accept applications or CVs submitted via email.

To learn more about this opportunity, please refer to the attached Position Description. For any recruitment related queries, please contact Suzanne Leahy (Senior Corporate Recruitment Advisor) at Suzanne.leahy@customs.govt.nz or for any technical role related queries, please contact Rebecca Jonassen (Regional Manager Atlantic) at Rebecca.jonassen@customs.govt.nz

Applications close 11pm, Wednesday 25 November.

Please note Customs will be managing this recruitment independently in-house and will not be engaging with recruitment agencies at this stage.

Please apply directly online as we do not accept applications sent to email addresses.

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