Administration

Administrator - Te Whanganui-a-Tara Wellington

Citycare Property · 201-1000 employees

Lower Hutt, Wellington1 day ago
OnsiteFull timeNo experience needed

What the role involves

  • Scheduling jobs
  • Triaging work orders
  • Managing disruptions

What they ask for

Strong organisational and communication skills; ability to manage multiple priorities; legal right to work in New Zealand; medical assessment, drug and alcohol test, two references, and Ministry of Justice check required.

About the job

Are you highly organised with a knack for keeping operations running smoothly? We’re looking for an Administrator/Workforce Planning Coordinator to take charge of scheduling and coordinating our operational staff and subcontractors across the Property response workstream.

'In this role, you’ll play a key part in meeting contractual requirements and job management targets by triaging work orders, planning and scheduling tasks, and overseeing the full job workflow process.

What You’ll Bring to the Table | Ngā Mea ka Mauria e Koe ki te Rūnanga

  • Strong organisational skills with the ability to prioritise and plan effectively
  • Clear and confident communication skills, both written and verbal
  • Ability to manage multiple priorities in a fast-paced environment
  • A proactive, solutions-focused approach to managing disruptions and challenges
  • Team player attitude with a commitment to delivering excellent service to clients

What You’ll Be Doing | Ngā Kawenga Takohanga

  • Receive, review, and prioritise work order requests, clarifying details with clients where needed
  • Schedule and coordinate multi-trade jobs, including setting appointments with clients and tenants
  • Manage disruptions caused by sickness, weather, or urgent work
  • Identify and escalate risks where jobs are at risk of delay
  • Maintain accurate job data, documentation, and records for compliance and claims
  • Support continuous improvements to processes and help deliver a safe, customer-focused service

Benefits | Ngā painga

  • Join a team harnessing collaboration, growth, and innovation.
  • Competitive wages/salary reviewed annually
  • On the job skill development and promotion opportunities
  • Enjoy free annual health checks, flu vaccines and skin checks.
  • Get great discounts nationwide through our employee Boost programme.
  • Earn up to $1,000 with our employee referral scheme.

About Us | Whakapā mai Citycare Property is a proudly Kiwi-owned, values-driven organisation focused on building, maintaining, and renewing Aotearoa's social infrastructure. We partner with local and central government to care for the spaces where communities connect, thrive, and access essential services.

Our purpose is to Enhance the Wellbeing of our Communities by championing sustainability across social, environmental, cultural, and economic dimensions, while prioritising local people and businesses.

We are committed to diversity, equity, inclusion, and belonging, and welcome applicants from all backgrounds. We are proud members of Pride Pledge and Diversity Works, honour Te Tiriti o Waitangi, and actively grow Te Ao Māori knowledge within our teams. If you are invited to an interview, please let us know if you have any preferences or requirements that will support you to perform at your best. All applicants must have the legal right to work in New Zealand, undergo a medical assessment, pass a drug and alcohol test, provide two references, and consent to a Ministry of Justice (MOJ) check.

Discover why our people love working with us here

Apply Now: We will be reviewing applications as we receive them, so please don’t hesitate to apply.

Nau mai, haere mai, tauti mai!

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