Kiri Wihongi
Rotorua · 021 555 0712 · kiri.wihongi@email.com
Wiremu Hohaia, Operations Director
Tarawera Civil, Rotorua
Re: Office Manager
Kia ora Wiremu,
I'm applying for the Office Manager role at Tarawera Civil. I have eight years running the office side of small businesses in surveying and freight, and at Pōhutukawa Surveying I run the office for a team of 20 surveyors and planners, from invoicing and supplier accounts to fleet bookings and IT requests.
Much of what keeps a firm running is the work nobody else wants to own. I raise around 120 client invoices a month in Xero and chase overdue accounts, which brought debtors over 60 days down from $48,000 to under $12,000. I also keep the health and safety register, incident reports and site induction records up to date, and I prepared the paperwork for the company's first external audit, which passed with no corrective actions.
I like setting up simple systems that last. I moved our job files from shared drives to SharePoint with a clear folder structure, and I wrote a new-starter checklist we've used for the nine people hired since. Before that, at Ōkere Freight, I matched around 300 supplier invoices a month against delivery dockets and caught about $6,000 in double charges in one year. A civil firm with crews on site would let me take on the whole office and build what it needs as it grows.
I hold the New Zealand Certificate in Business (Administration and Technology) (Level 4) and a current workplace first aid certificate, and I speak conversational te reo Māori. I'd be glad to meet and talk about the role.
Ngā mihi,
Kiri Wihongi