Jobs in Waitomo Caves.

Leading kitchen operations · Developing menu offerings · Managing food safety

5+ yrsNZQA Level 4 Cookery or 5+ years professional kitchen experience; previous kitchen team leadership; food safety, menu planning, stock and cost control knowledge; availability for rotating roster including weekends and public holidays.

Providing customer service · Processing bookings · Welcoming guests

Previous customer service, hospitality, or tourism experience; strong communication and interpersonal skills; cash handling; attention to detail; computer skills; flexibility for weekends, public holidays, and varying shifts.

Leading team · Managing operations · Controlling stock

3+ yrsProven hospitality leadership experience, strong people leadership, customer service, stock management, budgeting, administration, Microsoft Office, accounting/purchasing systems, barista skills, LCQ and GM Certificate preferred, NZQA hospitality qualification or 3+ years experience, availability for rotating 7-day roster.

Leading cave tours · Conducting safety briefings · Delivering engaging experiences

Relevant qualifications and experience in caving, climbing, or alpine environments; strong communication and group management; physically capable; ability to assess client ability and make critical decisions under pressure.

Serving visitors · Promoting attractions · Providing insights

Strong verbal and written communication, customer service ability, retail or merchandising experience advantageous, local area knowledge, cultural awareness, professionalism, and flexibility for seven-day operations.

Leading cave tours · Engaging visitors · Supporting maintenance

Customer service or cave guide experience, NCEA Level 2, current driver's license, swimming ability, fitness, and availability for seven-day operations; tourism certificate and First Aid Level 1 advantageous.

Processing invoices · Reconciling accounts · Supporting reporting

2+ yrsTwo to three years of finance or accounts payable experience, reconciliation and month-end experience, intermediate Microsoft Excel and Microsoft 365 skills, strong organization and communication, and relevant qualification or study desirable.