Service Manager
NZ Ministry of Justice · 1001-5000 employees
What the role involves
- Leading team
- Managing operations
- Developing staff
What they ask for
Operational management experience, ideally in District Court and Tribunals; experience managing and developing staff; proven leadership; strong interpersonal, analytical, tactical, and strategic skills.
- Manages people
About the job
Job Description
Service Manager, Courts and Tribunals – Permanent/Fulltime position
Te Haeata/The Opportunity
We are looking for someone with experience leading a team and managing operations, providing guidance, training, and support, to ensure the team's efficient performance and professional development, whilst maintaining a positive team culture and environment. This role is based at the Hutt Valley District Court with a start date of 1 February 2027. It reports to a Manager Justice Service and works collaboratively with a leadership team across two District Courts to strengthen people's trust in the Law of Aotearoa New Zealand.
Ō pūkenga/Skills and Experience
No candidate will meet every single desired qualification. If your experience looks a little different from what we have outlined and believe you can bring value to the role, we'd love to hear from you!
To be successful in this role, you will need the following skills, knowledge, and experience:
- operational management experience, ideally in the District Court and Tribunals environment
- previous experience in managing and developing the capability of staff
- proven leadership skills to motivate and lead staff to achieve targets and understand their contribution to the bigger picture
- good track record in supporting and implementing changes to business and work processes
- be adaptable in a changing operations and customer centric environment
- to possess well-developed interpersonal skills which will enable you to establish relationships and motivate others
- able to develop and maintain strong working relationships
- strong analytical, tactical, and strategic ability.
Mō mātou/About us
At Te Tāhū o te Ture - the Ministry of Justice, we're committed to strengthening people's trust in the law of Aotearoa, New Zealand.
Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions.
Ngā painga o tēnei wāhi mahi/What's great about working here
We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include:
- 22 days holiday leave
- an online professional development portal
- access to a variety of inclusive and proactive networks
See our full range of benefits here.
With a wide range of jobs, you also get the chance to gain a variety of skills and experience while developing your career.
Utu ā-tau/Salary
The appointing salary for this role will be between $99,208 and $127,683 based on skills and experience.
Tono mai/Apply
You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter.
Applications close on 6 November 2026 with interviews forecasted for 12 November 2026 for shortlisted candidates.
If you have any questions, please contact recruitment@justice.govt.nz and include “MOJ XXX” (job number) in your subject line.
Follow us on LinkedIn