Business operations

Senior Business Analyst - Three Waters

Christchurch City Council

Christchurch, CanterburyToday
Full timeSenior

What the role involves

  • Analysing existing processes
  • Generating insights and reports
  • Gathering business requirements

About the job

E ngā iwi, e ngā karangatanga huri noa i te motu, tēnei te mihi atu ki a koutou katoa. He īnoi tēnei ki a koe. Tono mai ki tētahi tūnga ki te Kaunihera o Ōtautahi

Are you a customer-focused, self-directed collaborator with a passion for streamlining workflows and achieving operational excellence? If so, we have an exciting opportunity for you to join our Business Intelligence Unit in Three Waters on a 6-month fixed term parental leave cover.

About the role | Ko te mahi nei

As a Senior Business Analyst, you will work closely with various teams within Three Waters, as well as external stakeholders, to review processes, identify areas for improvement, and recommend enhancements to drive operational efficiency. You will collaborate with the Three Waters and Digital teams, along with other stakeholders to support the seamless integration and effective operation of business intelligence systems and tools.

Key Focuses Include

  • Analysing existing processes to identify areas of improvement and recommending process enhancements
  • Utilising data from across the unit to generate meaningful insights and reports
  • Collaborating with stakeholders to ensure seamless integration and proper functioning of business intelligence systems and tools
  • Working with stakeholders to gather business requirements for new projects, initiatives and reporting needs
  • Identifying opportunities for continuous improvement in data collection, analysis processes and reporting mechanisms

About you | Ko Koe Tēnei

To excel in this role, you will have strong customer-facing, presentation and communication skills, with the ability to build effective relationships with stakeholders at all levels. You will be a self-starter with excellent organisational skills and a strong analytical mindset and experience facilitating workshops, gathering requirements and translating complex information into practical recommendations. Ideally, you will bring with you a relevant tertiary qualification, at least five years of proven business analysis experience and exposure to Three Waters or another large or complex environment.

What's in it for you? He aha ngā hua ki a koe?

We Are a Friendly, Knowledgeable Team, And Will Provide You With a Challenging And Wide Variety Of Projects. We'll Give You Flexibility In Your Workday To Maximise Job Satisfaction, And The Room For You To Think Outside The Box And Enable Better Customer Experiences. You Will Also Benefit From

  • Go beyond consultancy and experience the variety and complexity of Three Waters from the inside.
  • Use your business analysis skills to make a meaningful difference for our communities.
  • Access to training programmes, workshops, and development opportunities
  • Flexible working arrangements - WFH, adjustable start and finish times, option to purchase extra leave.
  • Collaboration - exposure to wider areas of the organisation
  • Benefits - a variety of benefits for Council staff from health schemes to retail discounts.

If this sounds like an interesting opportunity, you think you have what it takes and want to get involved in shaping our City then please apply today.

Additional Information | Ko ētahi atu kōrero:

At the Christchurch City Council, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with the job description, we encourage you to apply anyway.

We understand that recruitment processes can be challenging. If you require any support or adjustments to help you put your best foot forward, please reach out to us at jobs@ccc.govt.nz

Hours of work - 37.5 - 40 hours per week

Position - 6-month fixed-term, parental leave cover

Location - This position is primarily based at Te Hononga, Christchurch City Council Civic Offices

Salary - The salary band for this position goes from $108,351 to $120,390 per annum based on a 40-hour week. Starting salaries will be based on knowledge, skills and experience the successful candidate brings to the role, and relativities both, within the immediate team and in the broader organisation for the same or similar roles.

Closing Date - 8 November 2026

To view the position description in full, click here

Applications will be reviewed as they are received, and interviews may take place prior to the close date. This means we reserve the right to close a job ad before the advertised close date.

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