Business operations

Senior Business Analyst | Kaitātari Kōmiria

Nelson City Council

Nelson9 days ago
Full time

What the role involves

  • Gathering business requirements
  • Facilitating stakeholder workshops
  • Developing benefits plans

What they ask for

Relevant degree with significant business analysis or business process management component; experience applying business analysis techniques, gathering requirements and delivering solutions; Agile business analysis knowledge; understanding of benefits identification and realisation

  • Bachelor's degree

About the job

Shaping our future | Kōmiria te anamata

Shaping Our Future was built with the ideas and experience of our own people. Staff input shaped our Operating Model, and that model now guides our new structure: organised around our customers, clearer about who does what, and investing in the capability we need for the future. Part of that vision is a workplace where people feel they belong and have room to grow. If you’re looking to develop your career, use your skills in a new way, or help shape how we serve Whakatū Nelson, we encourage you to apply.

About Nelson City Council | E pā ana ki te Kaunihera o Whakatū

Our vision for Whakatū Nelson is a creative, prosperous and innovative city. Our community is inclusive, resilient, and connected – we care for each other and our environment.

About the role | Kō tēnei tūranga mahi

This is an exciting opportunity for two senior business analysts to support Council’s transformation programme. Working within the Transformation Management Office, you’ll move from supporting one project to another, collaborating with workstream leads and stakeholders to understand business needs, improve operational efficiency and service delivery, and help realise the benefits of transformation initiatives.

You Will

  • Gather, document and analyse business requirements for transformation initiatives
  • Facilitate interviews, focus groups and workshops with stakeholders
  • Interpret data and develop user stories and evidence-based recommendations
  • Identify solutions that improve operational efficiency, service delivery and productivity
  • Contribute to business cases, dashboards, reports and presentations
  • Identify and report risks and issues that could affect delivery
  • Develop benefits management plans and assess benefits realisation
  • Provide specialist business analysis expertise and mentor others
  • Build trusted relationships across Council and with external stakeholders.

About you | Ko ngā pūmanawa ō

You’ll be a collaborative and adaptable business analyst who can work through complexity, exercise sound judgement and keep sight of the bigger picture. You’ll communicate clearly, build strong working relationships and use evidence and insight to support meaningful organisational improvements.

You Will Bring

  • A relevant degree with a significant business analysis or business process management component
  • Demonstrated experience applying business analysis techniques and technology
  • Experience gathering business requirements and designing and delivering solutions that meet organisational needs
  • Experience developing process maps, requirement definitions, current-state and future-state gap analyses, and impact assessments
  • Knowledge of Agile business analysis techniques
  • An understanding of benefits identification and realisation
  • Proven analytical skills and the ability to interpret complex data
  • Proficiency with Microsoft Office and business intelligence tools
  • Strong communication, relationship management and attention to detail
  • A flexible and change-adaptive approach.

To view the Position Description, click here

What we offer | Ko ngā painga mōu

  • Wellbeing leave, platforms and initiatives
  • A fully subsidised health insurance scheme
  • Generous leave provisions
  • Learning and professional development opportunities
  • Opportunities to contribute to meaningful projects that shape our community's wellbeing and future

At Nelson City Council, we are committed to fostering a diverse, equitable, and inclusive workplace where everyone feels safe, valued, and has a true sense of belonging. We welcome applications from people of all backgrounds, including those from diverse ethnicities and cultures, LGBTQ+ communities, neurodivergent individuals, and people with disabilities. If you require any assistance with your application, please don’t hesitate to get in touch.

Applications close | Rā whakakapi

Midnight Tuesday 17 November 2026.

For further enquiries | Ina he pātai anō, whakapā mai

Please reach out to Belinda Wheatley, Programme Manager Transformation on belinda.wheatley@ncc.govt.nz or 03 265 5354.

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