Sales Coordinator (17243)

About New Zealand Couriers

New Zealand Couriers have been helping Kiwis get their deliveries sorted since 1964. We are a nationwide team of over 1,100 people and we deliver tens of millions of parcels a year. We are committed, we know our stuff and we’re proud to serve the communities we work in. As the flagship brand in the Freightways Group, we have enjoyed strong growth over recent years.

The Role

We are looking for a Sales Coordinator to support our field existing business team for the Auckland North region. Based at our Rosedale branch, you will be the ground force keeping things running smoothly; from handling customer escalations to building smarter sales tools and processes. You will coordinate between internal business units, support sales processes, resolve customer escalations, and use your analytical and tech skills to identify and improve how we work within the sales team.

This is an ideal role for someone with a passion for sales operations, who can balance fast-moving priorities with structured thinking and clear communication.

Key Attributes:

• Positive mindset: You see challenges as chances to grow

• Proactive: You take initiative and solve problems before they escalate

• Data-driven: Advanced data analysis skills using Excel

• Clear communicator: You’re concise, confident, and work well across teams

• Reliable & resilient: Dependable under pressure and steady in a fast-paced environment

Key Responsibilities:

• Preparing sales materials, reports and documents for the sales team

• Assist in the preparation of reports and dashboards

• Collaborate with the Regional Sales Manager – Account Partners to identify inefficiencies and implement improvements across tools, workflows and sales processes

• Support onboarding and training for new sales team members, especially on tools, templates and internal procedures

• Assist with the adoption and optimisation of sales enablement tools and platforms, specifically Power BI tools

• Monitor common customer issues and identify trends to assist with the implementation of preventative process improvements

• Working with internal customers to ensure better outcomes for customers and the sales team.

Be a part of a team, whose values attract people who are hardworking, have integrity, a strong customer focus, and are passionate about success.

Previous experience with sales support and an understanding of sales operational disciplines and nature of the business or similar, is preferred.

At New Zealand Couriers, we have forged an entrepreneurial spirit in all that we do and are driven to get things done. If this sounds like you, apply here now! Please attach your CV and cover letter outlining your suitability for this role.

The successful candidate will be required to provide proof of NZ working rights and undergo pre-employment screening, including a criminal history check and drug test.