Regional Sales Manager

Lead sales, grow capability, and make a real difference!

As our Regional Sales Manager, you'll lead a team of Sales Advisors across Auckland, helping more people discover the benefits of retirement living while driving commercial performance and supporting the growth of our villages.

• Lead and develop a high-performing sales team
• Drive occupancy growth across a portfolio of villages
• Join a purpose-led organisation transforming retirement living

About Ryman

Ryman is a leader in retirement living and care, employing over 7,700 people in New Zealand and Australia across a wide range of areas, including nursing, village operations, sales, technology, design, and corporate roles.

At Ryman, exceptional care is thoughtfully delivered every day. From meals and activities to maintenance and support, our teams work together so residents can feel confident everything is taken care of – because behind that promise is the standard we've always held ourselves to: it's got to be good enough for mum and dad.

We're in a period of real transformation, focussing on stronger commercial outcomes, smarter ways of working, and continuing to set the standard in retirement living and aged care.

If you share those values and you're looking for a career where your work truly makes a difference, we'd love to hear from you.

What will you do?

We're looking for an experienced Regional Sales Manager to join our Sales team and help drive performance, growth and customer outcomes across a portfolio of villages.

This is a hands-on leadership role where you'll develop and empower Sales Advisors to achieve exceptional results. You'll use data, market insights and strategic sales planning to maximise occupancy, improve conversion rates and deliver sustained sales growth. Working closely with operational, marketing, development and support teams, you'll play a key role in delivering the world's best retirement experience for our residents and their families.

Other key responsibilities include:

• Leading, coaching and mentoring Sales Advisors to achieve sales and occupancy targets
• Driving lead generation, prospect engagement and conversion strategies across the region
• Analysing sales performance, market trends and competitor activity to identify opportunities and enhance results
• Monitoring pipeline activity and ensuring accurate and effective use of Salesforce CRM
• Forecasting sales outcomes and developing action plans to achieve regional targets
• Collaborating with village, development, marketing and operational teams to optimise customer experience and sales performance
• Supporting the resolution of customer concerns and ensuring a high standard of customer service
• Representing Ryman at industry events, community activities and stakeholder engagements
• Building a culture of accountability, continuous improvement and high performance

What's in it for you?

This is an exciting opportunity to lead a talented sales team and make a meaningful impact in an organisation with a clear purpose. You'll have the opportunity to influence commercial outcomes, develop people, and contribute to the continued growth and success of Ryman.

In addition, a career at Ryman offers:

• Additional wellbeing leave and flexible working arrangements
• Access to over 60 discounts with well-known brands across a variety of sectors including health and wellbeing, banking, insurance, and retail
• Social club events and furry Fridays (bring your dog to work)

Who are you?

• You're a proven sales leader with experience developing high-performing teams and delivering strong commercial results
• You have a track record of coaching, mentoring and motivating sales professionals to exceed targets
• You can confidently interpret data and market insights to identify opportunities and inform decision-making
• You have strong experience managing sales pipelines, forecasting performance and driving conversion outcomes
• You're highly skilled at building trusted relationships with customers, stakeholders and colleagues at all levels
• You're commercially astute and understand how to balance customer experience with business performance
• You thrive in a fast-paced environment and can adapt quickly to changing priorities
• You value people and kindness and are passionate about delivering outstanding results
• You believe in the value of strong, positive, trusting teams who work together as one
• You are resilient, accountable and able to lead confidently through challenges and change

At Ryman, digital confidence and commercial awareness are expectations we hold across every role. We are looking for people who are comfortable using data, reporting tools and digital systems to inform decisions, understand how their work contributes to business outcomes, and embrace new ways of working. Curiosity, adaptability and a willingness to grow your capability are key as our business continues to evolve.

We support an environment where everyone feels welcome to be themselves. We embrace diversity and celebrate individual uniqueness, encouraging anyone wanting to work for Ryman to apply for our vacant positions.

Applications will be reviewed as they are received and interviews may take place prior to the close date. This means a job ad may close before the advertised close date.