Medical Scheduler - Administration Support
Health New Zealand | Te Whatu Ora · 5001+ employees
What the role involves
- Scheduling patient appointments
- Providing administrative support
- Communicating with stakeholders
What they ask for
Minimum 3 years demonstrated administrative experience; comprehensive knowledge of patient information systems; strong communication and interpersonal skills; high attention to detail and organizational skills.
- 3+ yrs experience
About the job
- Based at Whakatane Hospital
- Permanent, full time position – 1 FTE
- Subsidised onsite hospital gym + Wellbeing programme + Discounted goods
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to building a health system that serves all New Zealanders.
About the Role
An opportunity exists for an exceptional administrator to join the Medical Scheduling Team based at Whakatane Hospital.
The main purpose of this position is to schedule patients appropriately for clinic appointments at Whakatane Hospital in line with the Ministry of Health requirements.
This role requires excellent administrative skills, attention to detail and accuracy, the ability to problem solve and think outside the box.
It is an important part of a team who work closely together and with multiple stakeholders across Hauora a Toi Bay of Plenty.
It will also require a high level of flexibility as it will be providing support across the whole medical scheduling team as required.
Click here to view the position description.
About You
To be successful in this position you will have the ability to work to a high level and provide excellent customer service. You will be a strong communicator both in verbal and written communication while having well developed interpersonal skills.
We are looking for someone with a minimum of 3 years demonstrated experience in an administrative position. You will have comprehensive knowledge of patient information systems and have a high level of detail and organisational skills.
About the Location
Health New Zealand | Te Whatu Ora, Hauora a Toi Bay of Plenty is spread across a vast geographical area and centred across two hospitals based in Tauranga and Whakatāne.
We serve a population of approximately 308,000 for the major population centres of Tauranga, Katikati, Te Puke, Whakatāne, Kawerau and Ōpōtiki. Hauora a Toi Bay of Plenty is one of the Bay of Plenty's largest employers with over 4500 staff.
Click here to learn more about living and working in the Bay of Plenty.
Working for Health New Zealand
Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our Māori, Pacific, disabled, and rainbow communities.
How to Apply
To view the position description and/or apply for the role please click “apply now.” All applications must be submitted through our online careers portal before 11:59pm on 22 November 2026. If you have any questions about the role, please contact BP-careers@tewhatuora.govt.nz.
Please note, we will be reviewing applications when received and may proceed with the recruitment process, before the closing date of this advert.
Job Details
Closing Date: 22/Nov/26, 11:59:00 PM
Applying for this job
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