Maintenance Assistant - Queenstown New Zealand

Job Description

Discover Your Calling – Join Us at Rosewood Kauri CliffsAt Rosewood Kauri Cliffs, we do not just offer jobs — we offer a place to thrive, grow, and leave your mark.Set along Northland’s breathtaking coastline and surrounded by native forest and three private beaches, our lodge is a sanctuary where relationship hospitality comes to life.As part of the Rosewood Hotels & Resorts collection, we are a collective of passionate individuals driven by purpose and united by The Calling — our instinct to enrich lives through genuine connections and extraordinary experiences.The OpportunityWe are seeking a hands-on and proactive Maintenance Assistant to join our team on a 26-week fixed-term contract starting as soon as possible.In this role, you will support the Maintenance Manager to ensure the lodge buildings, grounds, vehicles, and equipment are maintained to the highest standard for both guests and associates.Main ResponsibilitiesThe Maintenance Assistant will support the day-to-day operation and upkeep of the property, including:Property Maintenance- Carry out general maintenance and repair tasks across the hotel, staff accommodation and surrounding facilities

• Assist with preventative maintenance programmes across buildings, plant, and equipment
• Respond to maintenance requests from departments promptly and professionally

Operations Support• Ensure the smooth running and functionality of lodge infrastructure and equipment• Identify faults or maintenance issues and report them to the Maintenance Manager• Maintain tools, machinery and maintenance equipment in safe working condition

Grounds and Facility Support

• Assist with upkeep of lodge grounds, walkways, and operational areas

• Support general repairs including carpentry, painting, plumbing support, and minor building works

Vehicle and Equipment Maintenance

• Drive and maintain company vehicles as required

• Ensure vehicles and maintenance equipment are cleaned, maintained, and safe to operate

Guest Support

• Assist with guest needs where required, including luggage assistance or operational support

• Maintain a friendly and professional approach when interacting with guests

Health & Safety

• Follow all company Health & Safety procedures and safe work practices

• Identify hazards and report incidents, near misses, or safety concerns immediately

• Ensure work areas are safe, tidy, and compliant with safety requirements

What you will bring

Along with your pride in workmanship and team approach, you will have:

• Previous experience in a maintenance, handyperson, or property maintenance role

• Trade experience or qualifications are advantageous

• A practical and proactive “can-do” attitude

• Strong organisational and problem-solving skills

• A high level of attention to detail

• Excellent communication and teamwork skills

• A full New Zealand driver’s licence

• Reliable transport due to the remote location

• Good physical fitness for hands-on work

• Flexibility to work weekends and public holidays if required

What we offer in return

• Competitive hourly pay

• Delicious daily staff meals prepared by our culinary team

• Daily travel allowance

• Access to our Staff Benefits Programme

• Supportive leadership and development opportunities

• The opportunity to work in one of Aotearoa’s most stunning locations

Due to our remote location, applicants must have reliable transport and valid working rights in New Zealand.

Bring your true self. Curate the extraordinary. Leave your legacy.

If this sounds like you, APPLY TODAY and help us Make the Place.

About Us

Spectacularly located on the shores of Lake Wakatipu, Matakauri Lodge offers luxury lodge accommodation in Queenstown and looks out to a mesmerizing panorama of the big three; The Remarkables, Cecil and Walter Peak. Just seven minutes from bustling Queenstown, this is an alpine, lakeside retreat, nestled in one of the world’s most strikingly beautiful landscapes. With clean lines in glass, stone and timber, Matakauri’s own take on luxury is understated and welcoming, embracing guests and championing the mountainscape. Voted as one of the top three lodges in New Zealand and Australia, Matakauri is your ultimate sanctuary after a day spent atop mountains, exploring vast fjords, chasing thrills and simply discovering this unique region.