Container & Logistics Coordinator

Netlogix is looking for a Container & Logistics Coordinator to join our Operations team at our Neales Road, East Tamaki site. Reporting to the Head of Container Operations, this is a hands-on coordination role supporting the smooth movement of import and export containers and working closely with customers, transport carriers, shipping lines, depots and our internal teams.

About the role

You'll play a key part in managing day-to-day container and logistics activity, from receiving customer transport requirements through to allocating carriers, tracking movements and ensuring jobs are completed accurately and on time.

You'll need to be comfortable working in a fast-moving operational environment where priorities can change throughout the day. Strong organisation, attention to detail and the ability to solve problems before they become bigger issues will be important to your success.

Your key responsibilities will include:

• Coordinating import and export container movements across road, rail and coastal transport networks.

• Managing transport orders from receipt through to carrier allocation, execution, tracking and POD completion.

• Liaising with customers, carriers, shipping lines, container depots, ports and receival locations.

• Monitoring container availability and ensuring containers are positioned and available when required.

• Proactively identifying delays, capacity constraints and operational issues and working with stakeholders to find practical solutions.

• Providing customers with accurate and timely updates on collections, deliveries, delays and service issues.

• Maintaining accurate operational records, reports, spreadsheets and system information.

• Identifying and reporting container damage, including ensuring appropriate photographic evidence is captured.

• Completing and maintaining required MPI documentation and biosecurity clearance information, including BACC documentation.

• Completing daily CHEP account reconciliations, tracking pallet movements and following up outstanding pallet returns.

• Coordinating MT pallet returns and working with the Neales Road and Operations teams to arrange required transport.

• Supporting health, safety and operational compliance across container transport activities.

What we're looking for

We're looking for someone who takes ownership, communicates well and can confidently manage a busy workload without needing constant direction.

Ideally, you'll bring:

• Experience in transport, logistics, container operations, freight forwarding, shipping or a similar operational environment.

• An understanding of import/export container movements, transport coordination and container tracking.

• Experience dealing with transport carriers, depots, ports, shipping lines or similar operational stakeholders.

• Strong customer service and relationship-building skills.

• Excellent organisation and the ability to prioritise competing requirements and deadlines.

• Strong problem-solving skills and sound operational judgement.

• Great attention to detail, particularly when working with documentation, reconciliations and system data.

• Confidence using Microsoft Excel, spreadsheets, reporting tools and business or transport management systems.

• The ability to remain composed and work accurately during busy operational periods.

• A proactive, accountable and solutions-focused approach.