Branch Manager

Company Description

My Retail Career is partnering with an established New Zealand fashion retailer to recruit an experienced Store Manager for its Sylvia Park location.

With a strong presence in the New Zealand retail market, our client is known for its quality products, customer experience and commitment to developing its people.

This is an exciting opportunity for a commercially driven retail leader who enjoys building high-performing teams, driving sales and creating an exceptional in-store experience.

Role Description

We are looking for an experienced Store Manager to lead a fashion retail store at Sylvia Park, Auckland.

This is a hands-on leadership role suited to someone with a strong sales management background, a passion for customer service and the ability to motivate and develop a team to achieve results.

You will take ownership of the store's day-to-day performance, driving sales, managing operational standards and creating a positive, high-performing team environment.

Key Responsibilities

• Lead, coach and develop the store team to achieve sales targets and individual performance goals.
• Drive store sales performance through effective KPI management, customer engagement and commercial decision-making.
• Deliver an exceptional customer experience, building strong relationships and encouraging customer loyalty.
• Manage daily store operations, including rostering, stock management, visual merchandising and loss prevention.
• Create a positive, accountable and results-focused team culture.
• Identify opportunities to improve store performance and maximise sales.
• Work closely with regional leadership to deliver business objectives and maintain brand standards.

Qualifications & Experience

We are looking for someone who brings:

• Proven experience in fashion retail management or a comparable customer-focused retail environment.
• A strong sales management background, with demonstrated success in achieving sales targets and driving KPIs.
• Confident leadership skills, with the ability to coach, motivate and develop a team.
• Strong commercial awareness and an understanding of the key drivers of retail performance.
• Excellent communication and relationship-building skills.
• A hands-on leadership style and willingness to lead from the shop floor.
• Strong organisational skills and the ability to manage competing priorities in a busy retail environment.
• A genuine passion for delivering outstanding customer experiences.

Why Consider This Opportunity?

This is an opportunity to join an established retail business where strong performance, leadership and career development are valued.

For the right person, there is potential to grow beyond single-store management into broader leadership responsibilities, including future multi-store or cluster management opportunities.

If you are a commercially focused Store Manager who enjoys leading people, driving results and making an impact, we would love to hear from you.

Apply through Apply for a Role | My Retail Career to find out more about this confidential opportunity.