Business operations

Assistant Manager

Climbing Business Journal

Christchurch, CanterburyToday
Full time

What the role involves

  • Overseeing daily operations
  • Coordinating staff rosters
  • Coordinating event logistics

What they ask for

commercial climbing facility understanding; hospitality experience; safety management system experience; current first aid certificate; NZ residency or work visa

  • Professional licence or registration
  • Manages people

About the job

Boulder Co. Christchurch is a large commercial indoor bouldering facility, fitness gym and cafe/bar

located in Riccarton, Christchurch, New Zealand.

Boulder Co. provides a fun and safe environment to experience world class climbing and to

socialise with an active local and international community.

The Assistant Manager role is a full time permanent position of 40 hours per week. The role

includes rostered shifts as a Duty Manager that will make up to 20 hours per week. Any

remaining hours will be available for fulfilling duties as defined in this position description.

The typical working times will be negotiated as shifts on any five days of the week, and could

include some late nights, early mornings and weekend shifts when required.

The position is located at Boulder Co. Christchurch, 179 Blenheim Road, Riccarton,

Christchurch.

The Assistant Operations Manager will provide assistance to the Operations Manager and is a

direct report for all Wall Assistant staff.

Job Overview

The Assistant Manager at Boulder Co. Christchurch plays a pivotal role in supporting the

Operations Manager and contributing to the smooth, safe, and successful operation of the

facility. This includes oversight of daily operations, financial processes, staff coordination, and

event coordination across the climbing gym, fitness space, café, and bar.

Working closely with the Operations Manager, the Assistant Manager helps ensure that all aspects

of the business align with the values, safety standards, and strategic goals of Boulder Co. The

role involves hands-on supervision of core operational functions such as rostering, payroll,

training, health and safety, and event logistics.

Essential Skills And Experience

Passion for the industry – Ideal applicants will be keen members of the global climbing

community and have a passion for the sport of bouldering

Climbing experience – An understanding of setting at a commercial facility, and ensuring

climbs are suitable for the relevant clientele.

Hospitality experience – Experience in a hospitality environment including ordering, cash

handling, barista training and handling alcohol.

Safety adherence – Experience of working under, and maintenance of a safety management

system which takes all practicable steps to avoid injury to customers, staff and public. Capable

of recognising and neutralising hazards in a climbing and fitness environment.

Team player – Excel at working collaboratively with others and actioning team goals.

Leadership – Excel at leading a team of staff and managing issues arising from day to day

operations.

Exceptional interpersonal skills – Provide positive, and industry leading interaction with

customers, staff, and vendors.

Current first aid certificate – Able to deal with incidents and emergencies in an educated and

professional manner.

NZ Resident or Work Visa Holder.

Holding a current LCQ and Duty Managers certificate (preferred)

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