Annuity Lifecycle Specialist
Westcon-Comstor · 1001-5000 employees
What the role involves
- Managing renewals
- Negotiating sales
- Forecasting data
What they ask for
Proven customer service and relationship building, commercial acumen, strong computer literacy, organization, time management, and adaptability.
About the job
About the Role
As part of the Annuity Lifecycle Team, the role will manage all requests for service maintenance renewals and is responsible for account and opportunity management, customer negotiation and sales closure against a team target. The role will provide regular forecast data both internally and externally, the ability to learn Westcon's systems and service processes in order to manage and be responsive to customer requirements. Your Key Responsibilities
Key aspects of the role
This role is a great next step for someone looking to progress their career in the direction of outbound sales.
Reporting to Lilly Lee with the Leadership of Cat Morgan, this high performing well supported team is renowned for success and career development.
Key aspects of the role include:
- Working closely with our vendors, providing opportunity to grow your knowledge and skillset in a particular vendor set
- Providing support across Australia and New Zealand
- Identifying cross-sell and upsell opportunities
- Supporting external sales team members
- Reporting and forecasting
- Managing the service renewal mailbox
Qualifications / Requirements
What we’re looking for
- Proven ability to deliver best in class customer service and build strong customer relationships
- Commercial and business acumen
- Confident working with data and numbers, supported by strong computer literacy
- Highly organised, detail focused team player with excellent time management, initiative, flexibility and adaptability
About Us
Join a certified great place to work.
At Westcon, you will join an award winning team and have the opportunity to be part of a close knit environment where everyone's contributions are valued and recognised. We are a dynamic and professional team who value our staff and invest in their growth. Our company values are Ambition, Integrity, Partnership and Accountability and our culture is supportive and inclusive. We offer ongoing learning opportunities, career development and a range of health and wellbeing benefits.