Customer service

Team Members

Timezone · 1001-5000 employees

Auckland1 day ago
OnsiteFull timeNo experience needed

What the role involves

  • Hosting parties
  • Engaging guests
  • Leading activities

What they ask for

Team player with experience in hospitality, entertainment, or retail; passionate about guest experiences; strong organizational skills; high standards and motivation.

About the job

Who are we?

Timezone is where fun comes to life - for our guests and for our teams. We’re proudly part of TEEG, one of the world’s largest entertainment groups, with 90+ venues and 4,000+ team members across Australia and New Zealand, all working together to deliver remarkable experiences.

NEW VENUE OPENING SOON | SYLVIA PARK

GROUP INTERVIEW | TUESDAY 20TH OCT

What are the roles?

We will soon be opening our BRAND NEW Timezone Sylvia Park venue and will be holding a Group Interview to help fill up our Funsquad. The roles we are looking to fill are:

Party Host

  • Bring the energy by hosting unforgettable birthday parties and celebrations from start to finish.
  • Create a fun, engaging and welcoming experience for every guest, making sure everyone feels included.
  • Keep parties running smoothly, coordinate activities and ensure every event is stress-free for families.

Fun Creator

  • Deliver exceptional guest experiences by engaging with customers and creating memorable moments throughout the venue.
  • Lead games, activities and attractions while bringing enthusiasm, confidence and personality to every interaction.
  • Be a venue ambassador, helping guests have fun, stay safe and leave with a smile.

Fun Squad Leaders

  • Lead, coach and motivate the Fun Squad team to deliver outstanding guest experiences every day.
  • Support venue operations, manage shift activities and ensure high standards of safety, service and presentation.
  • Act as a role model on the floor, driving team engagement, energy and a culture focused on fun and customer experience.

No matter what role you are in, you are there to add value and make sure every guest leaves with a smile on their face!

Perks That Pack a Punch

  • Get paid to play - seriously, you’ll be surrounded by games all day, how cool!
  • Health & wellbeing focus – chat to our TEEG Wellbeing Ambassadors and use AccessEAP
  • Career growth across our brands in New Zealand & Aus!
  • Sweet discounts and perks that make your off-hours just as fun (want to verse us in $5 bowling, anyone?)
  • A team culture that’s so great, you’ll actually want to come to work

Who are you?

  • You are a REAL team player, ideally with experience in a rapid hospitality, entertainment or retail business
  • Passionate and dedicated to delivering REMARKABLE guest experiences; it’s the little things that count!
  • You love to show off your awesome organisation skills and PARTNER with the FunSquad to effortlessly create amazing experiences for every guest and booking
  • Driven by high standards & confidently motivate those around you to do the same
  • The epitome of our values; FUN, REMARKABLE, REAL, OBSESSED, PARTNER

Sound like your kind of role? Apply now At TEEG, we value diversity and welcome applications from all backgrounds, abilities and identities. Together, we create stronger teams - because we’re simply better together.