Team Administrator - Community Mental Health

Team Administrator – Community Mental Health

• Balclutha, Permanent part time 0.6 FTE

• Hours will be Wednesday, Thursday and Friday 8:30am - 17:00pm

• Salary Band $73,476 and $76,551 p.a. pro-rata

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

The Community Mental Health Team Administrator helps keep the Southern Rivers Community Mental Health service running smoothly by providing fast, accurate, and flexible administration support.

Tasks include but are not limited to:

• Work closely with other administrators and clinical teams to make sure appointments and treatments are scheduled and all patient requirements are met

• Ensure patients, whānau and visitors experience a warm, respectful and professional contact from the service, guided by the mātāpono

• Ensure reception and waiting areas are welcoming, clinically and culturally safe and well-presented, with information, signage or environmental issues escalated as needed

• Provide timely and accurate confidential administration support is provided to the CNM

• Prepare agendas and minutes are taken and distributed as directed by the CNM, ensuring correct information is communicated effectively and efficiently

• Ensure electronic timesheets are completed to CNM's expectations for each pay cycle, being accurate, up to date and in line with employee related policies, guidelines or collective agreements.

• Process referrals for the Southern Rivers Community Mental Health Service are received via Southern electronic systems, email, and mail within agreed timeframes

• Check booking forms for completeness, and source any missing information from Southern electronic systems or clinical staff when necessary.

• Protect and maintain patient information in compliance with the Health Information Privacy Code under the Privacy Act

About the Team/Service/ Location

Health New Zealand - Te Whatu Ora - Southern has the largest geographical coverage of all the New Zealand regions, providing services to 350,000 people in diverse communities. We take pride in all the services we provide, and our aim is to improve, promote and protect the health of our region. We believe that our dedicated and passionate staff are a significant driving force behind the achievement of these standards, and we need more like-minded people to help us continue providing for our community.

About you

We are looking for a team player with excellent communication skills and the ability to deal with a variety of people and tasks. You'll have a positive outlook, excellent relationship management skills and function well under the pressure that often occurs in a health environment.

To succeed in this role, you will have:

• At least two years previous administration experience

• Demonstrated ability to work both autonomously and collaboratively with other professionals

• Excellent time management, interpersonal and organisational skills

• The ability to be adaptable, flexible and solution focused

• Strong computer skills

• The ability to handle confidential information in a sensitive and professional manner

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click “apply now.” All applications must be submitted through our online careers' portal by 08 November 2026. If you have any questions about the role, please contact Mikayla Hamilton mikayla.hamilton@tewhatuora.govt.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.