Administration

Relief Support Administrator - MREC Main Reception

Health New Zealand - Te Whatu Ora Te Matau a Māui Hawke's Bay · 5001+ employees

Hastings, Hawke's BayYesterday
OnsiteFull timeNo experience needed

What the role involves

  • Providing reception support
  • Managing patient information
  • Coordinating appointments

What they ask for

Strong administration and customer service skills, basic computer skills, reliable and professional, excellent communication, ability to work independently and in a team, commitment to patient confidentiality and Te Tiriti o Waitangi.

About the job

Relief Support Administrator - MREC Main Reception, Hawkes Bay Fallen Soldiers Hospital Permanent /Full - Time 80 Hours per fortnight 1 FTEThis role offers variety, flexibility, and the opportunity to make a meaningful contribution to patient care while working alongside a wide range of healthcare teams across the organisation.Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.About the RoleAs a Relief Support Administrator, you will provide essential administrative and reception support across a variety of clinical wards, units, and departments. You will be the first point of contact for patients, whānau, visitors, and staff, ensuring a professional and welcoming experience while delivering accurate administrative services that support the smooth operation of healthcare teams.This is a varied and rewarding role where adaptability is key. From managing patient information and preparing clinic documentation to coordinating appointments and supporting frontline services, you will play an important part in ensuring patients receive seamless care. Every day brings new opportunities to work with different teams, develop your skills, and make a positive difference to the patient experience.Please click here to view the position descriptionAbout the Team/Service/ LocationOur Support Services team provides vital administrative and reception support across the organisation, helping clinical teams deliver safe, efficient, and high quality care. Working collaboratively with a wide range of services, the team plays an important role in supporting patients, whānau, and healthcare professionals.Based in Hastings, you will join a supportive team environment that values professionalism, teamwork, customer service, and continuous improvement.For more information on living and working in Hawkes Bay click HEREAbout youAs a Relief Support Administrator, you will be organised, customer focused, and able to thrive in a busy healthcare environment.Strong administration and customer service skillsBasic computer skills with the ability to learn new systems quicklyReliable, professional, flexible, and adaptable approach to workExcellent communication and relationship building skillsAbility to work independently while contributing positively to a team environmentCommitment to maintaining patient confidentiality and privacyUnderstanding of and commitment to Te Tiriti o Waitangi in practiceWorking at Health New ZealandHealth New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.How to ApplyTo apply please click apply now. All applications must be submitted through our online careers portal by 19 October 2026. If you have any questions about the role, please contact Edith, Edith.Hawkins@hbdhb.govt.nzWe will review applications as received and may proceed with the recruitment process, before the closing date of this advert.Whilst Health New Zealand is undergoing change, affected employees will be given preference and priority for this position.