Customer service

Receptionist - Te Anau

Distinction Hotel Group

Te Anau, SouthlandToday
Full time

What the role involves

  • Greeting hotel guests
  • Handling guest check-ins
  • Processing guest payments

What they ask for

Excellent communication and interpersonal skills; good computer skills; flexibility to work evenings, weekends, and holidays; NZ residency or a valid NZ work visa

About the job

Location

Distinction Luxmore Hotel, 41 Town Centre, Te Anau 9600, New Zealand

Distinction Luxmore Hotel, located in the heart of the beautiful Fiordland region, is seeking a friendly, professional, and motivated Hotel Receptionist to join our front office team. If you love hospitality, thrive in a customer-focused environment, and enjoy working as part of a dedicated team — we want to hear from you!

About The Role

As the first point of contact for our guests, your role is crucial in creating a warm and welcoming experience from check-in to check-out. Your responsibilities will include:

  • Greeting guests and handling check-ins/check-outs efficiently
  • Responding to guest inquiries and providing information about the hotel and local area
  • Processing payments and daily financial reporting
  • Supporting other departments to ensure smooth operations

What We’re Looking For

  • Excellent communication and interpersonal skills
  • A professional appearance, attention to details and positive attitude
  • Good computer skills. Knowledge of Guest Centrix is an advantage but not essential full training is provided
  • Ability to work independently and handle multiple tasks under pressure
  • Flexibility to work shifts, including evenings, weekends, and holidays
  • Applicants for this position should have NZ residency or a valid NZ work visa

What We Offer

  • A supportive and friendly team environment
  • Full training and opportunities for career development within the Distinction Hotels Group
  • Staff discounts across our network of hotels
  • The opportunity to live and work in one of New Zealand’s most stunning regions

Ready to Apply?

Send your CV and a brief cover letter outlining your experience and why you’d be a great fit to gm@distinctionluxmore.co.nz

Contact: Leeann Porteous

Phone: 03 249 7526

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