Patient Safety and Quality Assurance Lead, Clinical Governance and Quality Service
Health New Zealand | Te Whatu Ora · 5001+ employees
What the role involves
- Leading patient safety
- Overseeing quality assurance
- Managing audits
What they ask for
Health professional qualification with current APC, Master's level qualification or equivalent, 5+ years clinical experience, advanced patient safety and quality improvement expertise, audit programme experience, project management and people leadership skills.
- 5+ yrs experience
- Master's degree
- Professional licence or registration
- Manages people
About the job
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.
Full Time | Monday to Friday Middlemore Hospital, Auckland
The Opportunity
We have an exciting opportunity for an experienced health professional to join our Clinical Governance and Quality team as a Patient Safety and Quality Assurance Lead, based at Middlemore Hospital, Auckland.
In this key leadership role, you will support and lead patient safety, quality assurance and improvement initiatives across Counties Manukau. You will oversee quality monitoring, reporting, audits and certification processes, while identifying opportunities to strengthen systems and improve patient outcomes.
You will also provide operational leadership to the Patient Experience team and work closely with clinical and operational teams to promote continuous improvement and deliver safe, high-quality care for our patients, whānau and communities.
About You
To succeed in this role, you will be an experienced health professional with strong leadership skills and a genuine commitment to patient safety, quality assurance and continuous improvement.
You will bring:
- A health professional qualification with a current APC and experience working within a large, complex health environment.
- A Master's level qualification or equivalent in a relevant discipline.
- At least five years' clinical experience in a health-related field.
- Advanced knowledge and expertise in patient safety, quality assurance and quality improvement.
- Experience interpreting complex data, identifying themes and using insights to support performance and quality improvement.
- Experience developing and operating audit programmes, managing change and applying quality improvement methodologies.
- Strong project management, people leadership and stakeholder engagement skills.
Working at Health New Zealand
Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.
How to Apply:
To apply, all applications must be submitted through our online careers’ portal Careers in Auckland (East and South) | Careers. To review the position description please ''click here'' or for more information please contact Tangi Namulauulu in the Recruitment Centre on email Tangi.Namulauulu@TeWhatuOra.govt.nz
Closing Date: 19th November 2026
Job Details
Job Description: This position is NOT a children's worker under the Children's Act
Job Posting: Ongoing
Organization: Hospital & Specialist Services
Primary Location: New Zealand
Job: Other Management, Full-time, Monday - Friday
Recruiter: Tangi Namulauulu
Applying for this job
What to show on your CV
- The ad asks for 5 years of experience or more. Make your dates and job titles easy to check, most recent first.
- It asks for this qualification: Master's degree. Name yours exactly as it's awarded, with the year you finished.
- It needs a professional licence or registration. Put yours near the top, with its number if the profession uses one.
- It manages people. Say how many you've led, and what changed because of it.
Our guides to the New Zealand CV format, cover letters and interview questions cover the rest.