Outpatient Receptionist/Booking Clerk - Meade Clinical Centre

• Waikato Hospital, Hamilton
• Permanent (0.6 FTE) - 24 hours per week
• Mondays, Tuesdays and Thursdays
• Floating role covering Receptionists and Booking Clerks across departments

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

We have a fantastic opportunity for an experienced Receptionist / Booking Clerk to join our team, within the Outpatient Clinics at Meade Clinical Centre (MCC), located at our Waikato Hospital campus.

This is a Floating position providing leave coverage for our Receptionists and Booking Clerks, essentially enabling the smooth running of our Outpatient Clinics across several different specialties.

This is a Permanent part time position working shifts between the hours of 7.30am and 5pm (a total of 24 hours per week) across three days , being Mondays, Tuesdays and Thursdays. Flexibility to work between the hours of 7.30am and 5pm is required, and this is an on site office based position.

Duties include but are not limited to:

• Receptionist duties communicating with staff, patients and their families.
• Organising, preparing and distributing patient records and other documentation.
• Maintaining accurate computer records of patient attendance at clinic.
• Booking appointments for patients.
• Informing patients of requirements for procedures.

Click here to view the position description.

About the Team

MCC Outpatient Clinic is a busy, fast paced environment providing support to many different specialties.

Our Receptionists and Booking clerks operate in more than 20 different specialty departments, providing critical support to our Outpatient Clinics.

About Hamilton

Waikato Hospital is a major regional hospital in Hamilton and is a leading tertiary teaching hospital located in Hamilton, New Zealand, serving as the regional hub for the Midland area, which includes the Waikato, Bay of Plenty, Lakes, Tairawhiti, and Taranaki districts. With around 722 inpatient beds, 22 operating theatres, and a dedicated outpatient clinic and procedure centre, Waikato Hospital provides comprehensive hospital services, including radiology, laboratory, and pharmacy. As a major teaching hospital with affiliations to the University of Auckland, University of Waikato, and Wintec, it offers a dynamic learning environment and access to research opportunities. The hospital is equipped with advanced diagnostic and treatment facilities located on the Waiora Waikato Hospital Campus, with both road and air ambulance support.

Hamilton, where Waikato Hospital is situated, is a vibrant city nestled alongside the scenic Waikato River, offering a perfect mix of nature and culture. Explore the stunning Hamilton Gardens, home to themed gardens from Italy to Asia, or visit the Waikato Museum to delve into the region's rich history. The city also boasts the Hamilton Zoo, where you can walk through an aviary filled with native birds. Hamilton is a lively hub, with a variety of cafes, restaurants, and bars, along with events like rugby, cricket, and the famous National Agricultural Fieldays and Balloons over Waikato festival. With its vibrant atmosphere and proximity to outdoor adventures, Hamilton is an ideal place to live and work.

For more information on living and working in Waikato click here

About you

The successful applicant will be able to demonstrate the following skills, experience and attributes:

• Excellent communication skills with a positive and friendly attitude.
• A strong customer service focus.
• Previous experience in a Receptionist or Administration role
• Strong computer skills and Intermediate level competency using Microsoft products and booking systems
• High level accuracy and attention to detail with data entry
• Innovative and flexible with excellent time management and organisational skills.
• Flexibility to work shifts between the hours of 7.30am and 5pm
• Previous experience in healthcare and iPM would be an advantage but is not essential as training will be provided.
• Competency with te ao Māori, tikanga, and te reo Māori or a commitment to starting your journey and taking ownership of your learning and growth.
• Experience in upholding Te Tiriti principals and frameworks, and the application of Mātauranga Māori and Kaupapa Māori approaches, particularly as they apply in healthcare settings.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click Apply online or apply via our Waikato Careers website by clicking here.

All applications must be submitted through our online careers portal before 11:59 pm on 30th October 2026. If you have any questions about the role, please contact Lisa McKerrow at Lisa.McKerrow@TeWhatuOra.govt.nz

We will review applications as received and may proceed with the recruitment process before the closing date of this advert.