Operations Manager - Adult Mental Health Services
Te Whatu Ora - Health New Zealand · 5001+ employees
What the role involves
- Leading mental health services
- Managing budgets
- Driving service improvement
What they ask for
Tertiary qualification in management or health; 7+ years health sector experience including 3+ years leading teams; experience in clinical service planning, mental health service delivery, business management, and service improvement.
- 7+ yrs experience
- Master's degree
- Manages people
About the job
Operations Manager- Adult Mental Health Service
- Permanent, Full-time role
- Based at 33 Paramount Drive, Henderson
Health New Zealand | Te Whatu Ora Waitematā serves the communities of North and West Auckland, providing healthcare services to more than 680,000 people. We are committed to delivering high-quality, equitable care and achieving the best possible outcomes for our communities.
We are seeking an experienced and dynamic Operations Manager to lead the Waitakere Adult Mental Health Services portfolio. This is an exciting opportunity to influence the future direction of mental health services, while leading high-performing teams in a complex and rewarding environment.
About the role
Reporting to the General Manager, Specialist Mental Health and Addictions Service Group, you will work in partnership with the Clinical Director and Clinical Nurse Director, you will provide operational leadership across a diverse range of inpatient and community mental health services, ensuring safe, effective and recovery-focused care. You will work closely with stakeholders across the health sector and collaborate with Adult Mental Health leaders across the district to deliver consistent, high-quality services.
Click here to view the job description
About You
We are looking for an experienced healthcare leader with a proven ability to lead complex services, build strong relationships, and drive service improvement. You will need to bring:
- Senior operational leadership experience within health or mental health services
- Exceptional stakeholder engagement and relationship management skills
- Strong people leadership and change management capabilities
- Sound financial acumen, including experience managing budgets, monitoring performance, and ensuring sustainable use of resources
- A commitment to quality, equity, and delivering excellent outcomes for tāngata i te whai ora and whānau
We would expect you to have the following:
Essential
- A Tertiary Qualification (e.g. Management, Health).
- A minimum of 7 years relevant experience in the health sector including a minimum of 3 years demonstrated experience in leading and managing people in teams.
- Demonstrated success in planning, implementation and monitoring of clinical services.
- Experience in the delivery of effective, evidence based mental health services.
- Evidence of effective business management.
- Experience in the implementation of service improvements and quality initiatives.
- Highly effective communication skills (both written and verbal).
Desired
- A Management / Supervisory postgraduate qualification and a health professional/consumer or Cultural Advisor background.
- Experience in Adult mental health.
- Experience of managing more than one team and or unit of 20 people.
Join us and help shape innovative, sustainable mental health services for the communities of Waitematā. For more information about our recruitment process, please contact Abigail Sana Matic, Recruitment Consultant for Mental Health via email
Position number: WDHB22307
Closing date: 10 November 2026
Job Details
Job Description: This position is NOT a children's worker under the Children's Act
Job Posting: 27/Oct/26, 10/Nov/26
Organization: Mental Health and Addiction
Primary Location: AUK-Waitakere-Henderson
Job: Operations Specialties Managers, Full-time, Monday - Friday
Recruiter: Abigail Sana Matic