National Travel Assistance (NTA) Coordinator
Health New Zealand - Te Whatu Ora Southern · 5001+ employees
What the role involves
- Coordinating travel bookings
- Facilitating patient registrations
- Managing accommodation arrangements
What they ask for
Proven administration skills, experience with Microsoft Office suite, strong written and verbal communication, ability to build rapport, organizational skills, and ability to prioritize workloads.
About the job
National Travel Assistance (NTA) Coordinator
Dunedin Hospital
Permanent full time
Salary $76,705 - $79,925 per annum depending on experience
Assist eligible patients with their Travel and Accommodation bookings
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.
About the Role
The National Travel Assistance (NTA) Coordinator assists patients who meet the eligibility criteria with coordinating travel and/or accommodation to access treatment if referred to another hospital.
You'll be responsible for ensuring that Health New Zealand Southern's population is aware of the policy and their entitlement to travel and accommodation assistance. You'll facilitate registration of patients and support those eligible to claim for travel assistance, along with supporting them by booking appropriate travel and/or accommodation. You'll work closely with HealthPac and together manage local arrangements for travel and/or accommodation.
About the Team/Service/ Location
Health New Zealand Te Whatu Ora - Southern has the largest geographical coverage of all the New Zealand regions, providing services to 350,000 people in diverse communities. We take pride in all the services we provide, and our aim is to improve, promote and protect the health of our region. We believe that our dedicated and passionate staff are a significant driving force behind the achievement of these standards, and we need more like-minded people to help us continue providing for our community.
About you
Our ideal candidate will have:
- Proven administration skills and experience
- Good knowledge and practical experience with a range of computer systems including the Microsoft Office suite
- A mature outlook and the ability to deal with people who can be experiencing highly stressful situations
- Strong written and verbal communication skills
- The ability to easily build rapport and relate well to colleagues, patients and their family, whanau and friends
- Good organisational skills with the ability to prioritise workloads and meet deadlines
While an understanding of the National Travel and Accommodation Assistance Policy would be an advantage it is not essential and training will be provided. If you are a positive and pro-active person with an organised approach to your work we would love to hear from you!
Working at Health New Zealand
Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.
How to Apply
To apply please click “apply now.” All applications must be submitted through our online careers' portal by Friday 6 November. If you have any questions about the role, please contact Deborah McDonald deb.mcdonald@tewhatuora.govt.nz
We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.