Medical Assistant - Ellerslie, Auckland

NZREX Medical Assistant (Clinical Administration)

Full Time | Ellerslie, Auckland

We’re looking for an NZREX-qualified doctor to join our team in a clinical administration role supporting the safe and efficient flow of patient information within our clinics. This is a great opportunity to apply your clinical knowledge in a supportive environment while gaining insight into how primary care operates in New Zealand.

About the Role

This role focuses on clinical inbox and document management, ensuring critical patient information is reviewed, tracked, and appropriately escalated to support safe and timely care.

Key Responsibilities

You’ll spend most of your time:

Monitoring and managing outstanding or unacknowledged clinical documents to ensure patient safety and timely care delivery

This includes follow-up on:

• Lab results

• Radiology reports

• Hospital discharge summaries

• Specialist letters

• Other clinical correspondence not reviewed within expected timeframes

• Managing recalls, follow-ups, screening entries, and classifications

• Escalating any findings or concerns that sit outside your scope to the appropriate clinician

• Summarising patient notes and maintaining accurate clinical records

• Maintaining clinical data and completing required documentation

• Keeping systems and workflows up to date to support clinic operations

What We’re Looking For

You don’t need prior experience in this exact role, but you’ll bring:

• An overseas medical degree with NZREX qualification

• Strong attention to detail and excellent organisational skills

• Confidence working across systems and managing tasks independently

• Clear and professional written communication

• A practical, structured approach to work

• Knowledge of clinical document types (e.g. labs, imaging, referrals, specialist letters)

What You Can Expect

• A comprehensive induction programme to set you up for success

• Direct support and guidance from Dr Mahesh and senior clinical leadership

• Training in:

• Inbox workflow and document management

• Clinical flagging processes

• Practice management software

• A clear, structured role with defined responsibilities and expectations

• Exposure to how primary care operates in New Zealand

Important to Know

This is a clinical administration role:

• You will not provide patient care or communicate with patients

• Prescribing and independent clinical decision-making are not required

• Clinicians remain responsible for all patient care and decisions

• The role operates within clear boundaries, with escalation pathways always in place

Keen to Apply?

If you're an NZREX-qualified doctor looking for a structured entry point into the New Zealand healthcare system, with a role that values your clinical knowledge in a non-patient-facing capacity, we’d love to hear from you.