Medical Administrator
I-MED Radiology · 1001-5000 employees
What the role involves
- Greeting patients
- Managing bookings
- Processing referrals
What they ask for
Experience in quality customer service in a medical or high-volume environment; familiarity with computerised booking systems; strong PC, data entry, and typing skills; effective communication and teamwork.
About the job
Our clinics in Hamilton are currently seeking a Medical Administrator to join the team, this role would be based in Anglesea, Braemar and the Waikato Hospital.
This is a full-time, permanent opportunity, working Monday to Friday, with shifts scheduled between 7:30am and 8:30pm.
What will you be doing?
The role involves being the first point of contact for all our patients over the phone and in person. Giving patients the quality care associated with I-MED Radiology Network. In this role you will be assisting patients to make and amend bookings, processing referrals, giving general preparation, and billing information relating to bookings over the phone. In person greeting patients, data entry, taking payments and ensuring our reception area remains clean and welcoming.
What is on offer?
- Competitive remuneration corresponding with experience
- Comprehensive induction training and ongoing development
- A company uniform provided
- Opportunity for professional progression
- To be part of a fun & dedicated team that celebrates wins and successes
- Free parking onsite available
What are we seeking?
- Experience in providing quality customer experience in a medical or high-volume complex customer service environment.
- Familiarity with a computerised booking system and proficiency in reception tasks
- A pledge to your own performance and commitment to giving quality customer care
- Well-developed communication and interpersonal skills and the ability to maintain effective working relationships with all stakeholders
- Experience as a medical typist preferred but not essential
- Strong team skills
- Good PC and accurate data entry and typing skills.
- A positive customer focused attitude
- The willingness to receive and act on feedback
- High levels of resilience and the ability to work autonomously
- A self-motivated, reliable, and conscientious approach to your work
How do you apply?
If this sounds like you, please click the apply link and ensure you attach an up-to-date resume.
If you are looking for the next step in your career and are passionate about the delivery of excellence in medical imaging services to patients, referrers, and the community, we encourage you to apply today.
Discover new opportunities and join us on the journey to become the most respected and trusted medical imaging specialists in the world.
Company
With over 240 clinics nationally, I-MED Radiology is Australia's largest private diagnostic imaging network offering a comprehensive range of services including CT, MRI, ultrasound, general x-ray, Nuclear Medicine, and a commitment to exceptional standards of patient care. Our vision is to be the most respected and trusted medical imaging specialists in the world. Our purpose is to help save lives and reduce uncertainty.