Maintenance Assistant - Hawke's Bay New Zealand

Job Description

Do you want to work in a role where no 2 days are the same? This is a varied, hands-on role where you will need to be willing and able to pull your sleeves up and get stuck into electrical and maintenance projects as they arise. Reporting into our busy Maintenance Manager, this is an opportunity to combine your passion for a ‘job well done' with your maintenance skills in the beautiful landscapes of Hawke’s Bay.

We are looking for someone with a can-do attitude and excellent communication skills to be the newest member of our hard-working maintenance team.

The Opportunity

We are seeking a Full-Time Permanent (minimum 40 hours guaranteed) hands-on and proactive Maintenance Assistant to join our team as soon as possible.

In this role, you will support the Maintenance Manager to ensure the lodge buildings, grounds, vehicles, and equipment are maintained to the highest standard for both guests and associates.

Main Responsibilities

The Maintenance Assistant will support the day-to-day operation and upkeep of the property, including:

Property Maintenance:

• Carry out general maintenance and repair tasks across the hotel, staff accommodation and surrounding facilities
• Assist with preventative maintenance programmes across buildings, plant, and equipment
• Respond to maintenance requests from departments promptly and professionally

Operations Support

• Ensure the smooth running and functionality of lodge infrastructure and equipment
• Identify faults or maintenance issues and report them to the Maintenance Manager
• Maintain tools, machinery and maintenance equipment in safe working condition

Grounds and Facility Support

• Assist with upkeep of lodge grounds, walkways, and operational areas
• Support general repairs including carpentry, painting, plumbing support, and minor building works
• Gardening including weeding, pruning and grass cutting

Vehicle and Equipment Maintenance

• Drive and maintain company vehicles as required
• Ensure vehicles and maintenance equipment are cleaned, maintained, and safe to operate

Guest Support

• Assist with guest needs where required, including luggage assistance or operational support
• Maintain a friendly and professional approach when interacting with guests

Health & Safety

• Follow all company Health & Safety procedures and safe work practices
• Identify hazards and report incidents, near misses, or safety concerns immediately
• Ensure work areas are safe, tidy, and compliant with safety requirements

What you will bring:

Along with your pride in workmanship and team approach, you will have:

• Minimum 1 year experience in a maintenance role in a hotel or lodge environment
• Trade experience or qualifications are advantageous
• A practical and proactive “can-do” attitude
• Strong organisational and problem-solving skills
• A high level of attention to detail
• Excellent communication and teamwork skills
• A full New Zealand driver’s licence
• Reliable transport due to the remote location
• Good physical fitness for hands-on work
• Flexibility to work weekends and public holidays if required

About Us

Far out to the east of Hawke’s Bay wine country, The Farm at Cape Kidnappers sits atop rolling hills and rugged cliffs that give way to vast sea views and an ever-present horizon. Home to not only a lodge and spa, this unique property also boasts one of the world’s top golf courses, a sanctuary for some of New Zealand’s most precious flora and fauna, and a working farm. Warm and enveloping, Cape Kidnappers generous suites offer sumptuous comfort and awe-inspiring views in equal parts. Ranked as one of the top two hotels in New Zealand and Australia by Travel + Leisure, and within the top 20 hotels in the world by Conde Nast Traveller, Cape Kidnappers delivers stunning exclusive guest experiences including the Can-Am Farm Tour, Kiwi Discovery Walk, Cape Kidnappers Gannet Colony and much, much more.