Future Student Coordinator

Te Rōpū Pāpori | Engagement

Located in Ōtautahi | Christchurch, Aotearoa | New Zealand

• Permanent position, 37.5 hours per week
• $75,923 - $99,401p.a.
• 5 weeks annual leave + 5 days university holidays
• Professional development opportunities
• Generous employer contribution to superannuation (up to 6.75%)

This is a varied operational role for a skilled coordinator who enjoys connecting people, processes, systems and information to help domestic and international recruitment activity run smoothly.

Āu Mahi | What You Will Do

You will provide practical, high-quality coordination across the Future Students Team. Working flexibly across different portfolios, you will support student recruitment, conversion, CRM activity, communications, education-agent administration, events and stakeholder engagement.

No Two Days Will Be Quite The Same. You May Be Coordinating a Conversion Campaign, Managing Shared Inboxes, Checking CRM Data, Supporting a Recruitment Event Or Keeping Agent Documentation And Commission Processes On Track. Your Organisation, Judgement And Attention To Detail Will Help Create a Consistent Experience For Future Students And The People Who Support Them As You

• Coordinate workflows and operational administration across multiple Future Students activities, prioritising effectively as deadlines and service needs change.
• Monitor and respond to enquiries from prospective students, education agents and stakeholders, including contributing to the effective management of shared inboxes.
• Coordinate student-conversion communications and engagement activity supporting applications, offer acceptance and enrolment outcomes.
• Maintain CRM information, communication workflows and recruitment records with a strong focus on data quality, accuracy and integrity.
• Support reporting, campaign evaluation and performance monitoring, turning information into useful operational insight.
• Coordinate administration for education-agent agreements, commissions, recruitment partnerships and associated operational processes.
• Support campus visits, tours, recruitment events, campaigns and stakeholder communications in collaboration with colleagues across UC.
• Follow agreed policies, procedures and workflows, exercise sound judgement and escalate risks or service-delivery issues appropriately.

Mōu | Who You Are

You are an organised, adaptable and service-focused coordinator who takes pride in getting the details right. You can manage competing priorities, communicate professionally and move confidently between different systems, tasks and stakeholder groups. You enjoy solving practical problems and contributing to a collaborative team.

You Will Be Able To Demonstrate Experience In

• Two to four years’ experience in administration, coordination, student recruitment, customer service, relationship management, marketing, communications or a related field.
• Coordinating multiple activities, projects or workstreams simultaneously while meeting competing deadlines and maintaining service standards.
• Following agreed workflows and procedures, using sound judgement and escalating complex matters at the right time.
• Providing responsive, professional customer service and building effective relationships with internal and external stakeholders.
• Using CRM systems, databases and digital communication tools to manage workflows, communications, records and reporting.
• Maintaining accurate documentation and high-quality data, with excellent attention to detail and confidence working across administrative processes.
• Analysing information, resolving operational issues and identifying practical opportunities to improve processes and customer experience.
• Strong written, verbal and interpersonal communication skills, together with intermediate proficiency in Microsoft Word, Excel, Outlook and PowerPoint.
• A relevant tertiary qualification at NZQA Level 5 or above and the ability to work flexibly across domestic and international recruitment activities as priorities change.
• Alignment with our organisation’s values and commitment to a positive, inclusive work environment; competency in te reo Māori me ōna tikanga would be an advantage.

Mahi Ngātahi | Who You Will Work With

Future Students includes domestic student recruitment and international student recruitment. Together the team successfully builds the profile and reputation of UC as an outstanding, world-class learning environment that supports the pursuit of excellence, attracts a diversity of talent and investment and continuously reinforces the value of UC qualifications and experience. For more information about our team, please visit us here.

Ngā Painga o UC | Why UC

At UC, being part of our team means more than just a job. We are committed to supporting our kaimahi | staff’s career and wellbeing with benefits designed to help our kaimahi grow and feel connected, supported and valued.

• 5 weeks annual leave + 5 days university holidays
• generous employer contribution to superannuation (up to 6.75%)
• flexible working arrangements
• professional development opportunities
• supportive working environment
• a wide range of retail discounts across shopping, entertainment and travel
• on-campus staff discounts
• living in revitalised Ōtautahi | Christchurch, Aotearoa New Zealand
• a unique working environment on a beautiful campus, with access to UC facilities such as the UC RecCentre and Staff Club at discounted rates, plus onsite cafés and eateries.

For more information, please visit us: https://www.canterbury.ac.nz/about-uc/work-at-uc/benefits-working-uc

For more information about Te Whare Wānanga o Waitaha | University of Canterbury, please visit https://www.canterbury.ac.nz/

The closing date for this position is: 23 October 2026 (midnight, NZ time)

Please note, applications will be reviewed as they are received, and interviews may take place before the close date.

Pēhea te tono mai | How You Apply

Applications for this position must be submitted via our careers website and should include a cover letter and resume.

Please note, we do not accept applications by email. However, we are happy to answer queries about the application process; please forward these to WorkatUC@canterbury.ac.nz.

You must have Aotearoa New Zealand or Australian citizenship/permanent residency, or hold a valid New Zealand work visa, to be considered for this role.

Please note, this role is based in Ōtautahi Christchurch.